Many customers reported issues with food quality, including greasy, stale, and improperly cooked items.
Customer Service
Customer service experiences varied widely, with some praising staff while others reported rudeness and incompetence.
Order Accuracy
Numerous reviews highlighted frequent mistakes with orders, including missing items and incorrect meals.
Cleanliness
While some customers noted cleanliness, others reported unsanitary conditions and poor hygiene practices.
Service Speed
Customers experienced inconsistent service speed, with some reporting long wait times and others noting quick service.
CI
Charlene Ingal
Nov 17, 2025
5.0
⭐️⭐️⭐️⭐️⭐️ 5/5 – Excellent Experience at KFC, NB!
I had a fantastic visit to KFC Lancaster, NB! The food was fresh, hot, and full of that classic KFC flavor we all love. The chicken was perfectly crispy on the outside and tender on the inside, and the sides were just as delicious especially the fries and gravy!
The staff were friendly, welcoming, and efficient, making the whole experience smooth and enjoyable. The restaurant was clean, well-kept, and had a comfortable atmosphere, which made my visit even better.
Overall, KFC Lancaster delivered great service, great food, and a great experience. I’ll definitely be returning — highly recommended! 😍😍😍
GG
graceyy
Nov 16, 2025
5.0
I've been coming here and have never been disappointed. Great service and friendly staff. Highly recommend!
MN
Matt N
Nov 14, 2025
1.0
Placed an order and it arrived an hour past the expected delivery time. Fries were soggy and cold and chicken was cold. They also forgot the gravy. Called and they blamed Uber. First, the order was placed through the KFC app and I don't recall seeing any mention that they use Uber to deliver. Had I known that, I wouldn't have ordered because I'm fully aware of what a crap company Uber is. Second, it is certainly not Uber's fault that the gravy was forgotten. It is the restaurant's responsibility to make sure all items are included in the bag. They refused to come pick the meal back up, as we did not want it at this point. They refused to have gravy delivered or to offer any refund for the meal or just the gravy. Taking money for something, not providing it and then not refunding the money is called THEFT. Do NOT order from here!
CL
C Little
Oct 31, 2025
1.0
The absolute worst experience I've ever had at any KFC. Took 5 trys for them to understand what I wanted, I paid extra for all white meat and they gave me half dark meat still and the chicken tasted disgusting. Like old grease and just overall nasty. My kids who love getting KFC as a treat, took one bite of their chicken and asked if they could throw it out. We ended up tossing the all the chicken and only eating the cold fries and union rings. It was NASTY. Do not recommend this KFC. We don't get take out often and to waste over $50 on something that had to be thrown out is very frustrating. Tell your staff to get it together.
RI
Ross Ibrahim
Oct 29, 2025
5.0
The chicken was expertly prepared and not greasy at all. There's one employee who truly shines, excelling at both, taking orders at the counter and the drive-thru. Outstanding performance!!!
What are the operating hours of KFC in Saint John, NB?
KFC in Saint John, NB is open daily from 10:00 AM to midnight.
Where is the KFC located in Saint John?
The KFC is located at 651 Fairville Blvd., Saint John, NB, E2M 3W3, Canada.
What types of food does KFC in Saint John serve?
KFC in Saint John serves fast food with a focus on chicken dishes and offers halal options.
How can I contact KFC in Saint John?
You can contact KFC at +1 506-672-7700.
Does KFC in Saint John offer meal delivery?
Yes, KFC in Saint John offers meal delivery services.
What is the official website for KFC in Saint John?
The official website for KFC in Saint John is http://kfc.ca
Are there any pharmacies near KFC in Saint John where I can pick up prescriptions?
Yes, nearby pharmacies include Shoppers Drug Mart, Loblaw Pharmacy, Walmart Pharmacy, and Drugstore Pharmacy, all conveniently close to KFC.
What other fast food options are available near KFC in Saint John?
Nearby fast food options include McDonald's Canada and Jungle Jim's Eatery, for those who want alternatives to KFC.
Can I combine a visit to KFC with other activities or shopping nearby?
Yes, you can visit Lancaster Crossing shopping center nearby, or stop by Starbucks for coffee before or after your meal at KFC.
What payment methods or financial services are available near KFC in Saint John?
Nearby financial services include BMO Bank of Montreal, H&R Block Canada for tax and legal services, Western Union for currency exchange, and a HoneyBadger Bitcoin ATM at News Mart St John.