KFC

3.2
422 reviews

About

Fast Food RestaurantRestaurantChicken Restaurant

Location

KFC
651 Fairville Blvd., Saint John, NB
E2M 3W3, Canada

Hours

Reviews

3.2
422 reviews
5 stars
131
4 stars
81
3 stars
66
2 stars
41
1 star
103

What are people saying?

AI-generated from recent customer reviews

Food Quality

Many customers reported issues with food quality, including cold, greasy, and poorly prepared chicken, leading to dissatisfaction.

Customer Service

Customer service experiences varied widely, with some praising friendly staff while others reported rude service and order mistakes.

Order Accuracy

A significant number of reviews highlighted frequent order inaccuracies, with missing items and incorrect orders being common complaints.

Cleanliness

While some customers noted cleanliness and a pleasant atmosphere, others reported unsanitary conditions and poor maintenance.

Service Speed

Customers frequently mentioned slow service, particularly during peak times, leading to frustration with wait times.
  • JC
    James Carolan
    Dec 26, 2025
    1.0
    Wow, I never purchased fron KFC in Saint John, it's boxing day and needed a dinner, Mary browns was closed , KFC chicken was horrible at best, we got 10 peice and nothing recognizable as what it was, coleslaw & fries were ok, the chicken was horrendous. Never again, how do they stay open.
  • BH
    Brody Hamm
    Dec 19, 2025
    5.0
    Love the food, smell and workers at KFC fun place PS always look for the deals
  • JD
    Jody Dickens
    Nov 28, 2025
    1.0
    Ordered two piece all white and got 2 greasy dark pieces
  • CI
    Charlene Ingal
    Nov 17, 2025
    5.0
    ⭐️⭐️⭐️⭐️⭐️ 5/5 – Excellent Experience at KFC, NB! I had a fantastic visit to KFC Lancaster, NB! The food was fresh, hot, and full of that classic KFC flavor we all love. The chicken was perfectly crispy on the outside and tender on the inside, and the sides were just as delicious especially the fries and gravy! The staff were friendly, welcoming, and efficient, making the whole experience smooth and enjoyable. The restaurant was clean, well-kept, and had a comfortable atmosphere, which made my visit even better. Overall, KFC Lancaster delivered great service, great food, and a great experience. I’ll definitely be returning — highly recommended! 😍😍😍
  • MN
    Matt N
    Nov 14, 2025
    1.0
    Placed an order and it arrived an hour past the expected delivery time. Fries were soggy and cold and chicken was cold. They also forgot the gravy. Called and they blamed Uber. First, the order was placed through the KFC app and I don't recall seeing any mention that they use Uber to deliver. Had I known that, I wouldn't have ordered because I'm fully aware of what a crap company Uber is. Second, it is certainly not Uber's fault that the gravy was forgotten. It is the restaurant's responsibility to make sure all items are included in the bag. They refused to come pick the meal back up, as we did not want it at this point. They refused to have gravy delivered or to offer any refund for the meal or just the gravy. Taking money for something, not providing it and then not refunding the money is called THEFT. Do NOT order from here!

Frequently Asked Questions About KFC

What are the operating hours of KFC in Saint John, NB?

KFC in Saint John, NB is open daily from 10:00 AM to midnight.

Where is the KFC located in Saint John?

The KFC is located at 651 Fairville Blvd., Saint John, NB, E2M 3W3, Canada.