Customers frequently reported long wait times, poor service, and incorrect orders, leading to frustration and disappointment.
Food Quality
Many reviews mentioned inconsistent food quality, with complaints about greasy, undercooked, or poorly prepared items.
Community Support
Positive feedback highlighted the business's efforts to support the community, particularly in feeding the homeless.
Cleanliness
Several customers noted issues with cleanliness in the restaurant, including dirty tables and unsanitary conditions.
GK
Genki Kairu
3 days ago
1.0
I should have listened to all the negative reviews... This place is the most disorganized, poorly run KFC I have ever seen in my life. Waited in line for 5 minutes before even being acknowledged (I was the only one there), and then spent another 20 min patiently waiting for my order (2 small wraps) that never came. Requested a refund and couldn’t get out of there fast enough. Thanks for wasting my time and attempt to give you guys some business. What a disgrace. This place needs to close. Colonel Sanders would be rolling in his grave.
JM
Jerome McInerney
6 days ago
1.0
Horrible service, horrible staff. Nothing good can be said about this place. You only have to look at the high number of 1 star ratings to know that this is not a good place to spend your money. It has gone WAY down hill in the past couple of years. The sad part is that they really don't seem to care that they are pushing customers away. I've been a customer of that location for many years but I will never order from them again.
HS
hany sayed
Feb 8, 2026
5.0
Food nice
RB
Ronald Basil
Jan 30, 2026
2.0
Fast food with wait time of a restaurant. Took more than 30 minutes for a simple order. Fries tasted and felt much different than all other KFCs (worse). Giving 2 star just because its a KFC and I like some of their business practices like feeding the homeless. Absolutely won’t recommend.
LY
Liam Yeomans
Jan 23, 2026
1.0
Slowest place ever
Edit:
Still waiting…
Edit again:
Now 7:30!!
What are the operating hours of KFC at 545 Westmorland Place, Saint John?
KFC is open every day from 10:00 AM to midnight.
Where is KFC located in Saint John, NB?
KFC is located at 545 Westmorland Place, Saint John, New Brunswick, E2J 3T3, Canada.
What type of food does KFC at Westmorland Place offer?
KFC is a fast food restaurant specializing in chicken dishes and also provides halal meal options and meal delivery.
How can I contact KFC at Westmorland Place?
You can reach KFC by phone at +1 506-633-4811 or visit their website at http://kfc.ca.
Does KFC offer meal delivery services?
Yes, this KFC location provides meal delivery services.
Are there other fast food restaurants near KFC at Westmorland Place?
Yes, nearby fast food dining options include Little Caesars Pizza, Taco Bell Canada, Subway, Wendy's, and New York Fries, giving you a variety of choices for meals in the area.
What entertainment options are near KFC at Westmorland Place?
You can visit Cineplex Cinemas Saint John, Empire Theatres Ltd, or Cineplex drive-in theater nearby for movies and entertainment before or after dining at KFC.
Are there beauty salons near KFC where I can get a haircut?
Yes, nearby salons include Crew Cuts and Slicksters Hairstyling, both great options if you want to freshen up your look while visiting the area.
What other services are available close to KFC at Westmorland Place?
Close to KFC you will find financial services such as Jaime Johnson and Associates for debt counseling, Scotiabank for banking, Allstate Insurance: Kelli Lawrence for insurance needs, and Citi Financial for auto loans.
What can I do before or after dining at KFC in Saint John?
Before or after enjoying your meal at KFC, consider shopping at Secondspin Saint John for music and instruments, or Fundy Vinyl and Crafting Supplies for arts and crafts, offering a fun and cultural experience nearby.