KFC

3.3
436 reviews

About

Fast Food RestaurantRestaurantChicken Restaurant

Location

KFC
545 Westmorland Place, Saint John, NB
E2J 3T3, Canada

Hours

Reviews

3.3
436 reviews
5 stars
130
4 stars
96
3 stars
80
2 stars
34
1 star
96

What are people saying?

AI-generated from recent customer reviews

Service Issues

Customers frequently reported long wait times, poor service, and incorrect orders, leading to frustration and dissatisfaction.

Food Quality

Many reviews highlighted inconsistent food quality, with complaints about greasy, undercooked, or improperly prepared items.

Cleanliness

Several customers noted cleanliness issues within the restaurant, including dirty tables and overflowing garbage.

Staff Attitude

Feedback indicated mixed experiences with staff, ranging from friendly and helpful to rude and unprofessional.

Stock Availability

Customers expressed disappointment over frequent stock shortages, particularly of key menu items.
  • SS
    Sandrina Smith-Fox
    5 days ago
    1.0
    I went through the drive through, and had a young woman handling my order. She was rather rude and impatient while I ordered, and then when I paid i told her to have a nice day and she slammed the window down. Definitely not going back.
  • HD
    haylee doughty
    Nov 4, 2025
    4.0
    I always loved this location it’s right by the movie theatre. Good for a quick supper! If you want take out. The cooks are very good at making fresh food. I miss when it was KFC/Taco bell.
  • AA
    Al
    Nov 4, 2025
    1.0
    Poor service with long wait times. Walked in before dinner time only to find a group of people wIting for their food. We didn't use the self serve and went to the counter to place our order. After a 15 minute wait our food was handed to us with even the slightest apology for the long wait. As I stood waiting for the food I watched as the manager? and a crew person just stood there watching at least one worker running around trying to get orders ready. Not only did this person have to handle counter orders, but drive thru orders as well. Grossly under staffed. We will not be going back. Also the "Manager" was an annoying rude person with a loud perching voice.
  • AG
    Adam Ganong
    Oct 31, 2025
    1.0
    Was told ingredients were out of stock after they accepted my order and payment. They assumed I'd accept a substitution and refused to cancel, saying I had to call through the app. I called, they asked if I could return to the store. I returned, and they refused a refund again, saying I'll get it in 5 days. They never sent a refund. Poor customer service and no accountability.
  • CP
    Cara P
    Oct 25, 2025
    1.0
    Holy crap, awful kfc. I've gotten take out here around 10 times and almost every time there is something wrong with the order... sometimes we catch it in the parking lot but unfortunately some times with drive through we don't notice until we get home. Based on the other reviews, I see this is a common issue.

Frequently Asked Questions About KFC

What are the operating hours of KFC at 545 Westmorland Place, Saint John?

KFC is open every day from 10:00 AM to midnight.

Where is KFC located in Saint John, NB?

KFC is located at 545 Westmorland Place, Saint John, New Brunswick, E2J 3T3, Canada.