Customers frequently reported long wait times, poor service, and incorrect orders, leading to frustration and dissatisfaction.
Food Quality
Many reviews highlighted inconsistent food quality, with complaints about greasy, undercooked, or improperly prepared items.
Cleanliness
Several customers noted cleanliness issues within the restaurant, including dirty tables and overflowing garbage.
Staff Attitude
Feedback indicated mixed experiences with staff, ranging from friendly and helpful to rude and unprofessional.
Stock Availability
Customers expressed disappointment over frequent stock shortages, particularly of key menu items.
SS
Sandrina Smith-Fox
5 days ago
1.0
I went through the drive through, and had a young woman handling my order. She was rather rude and impatient while I ordered, and then when I paid i told her to have a nice day and she slammed the window down. Definitely not going back.
HD
haylee doughty
Nov 4, 2025
4.0
I always loved this location it’s right by the movie theatre. Good for a quick supper! If you want take out. The cooks are very good at making fresh food.
I miss when it was KFC/Taco bell.
AA
Al
Nov 4, 2025
1.0
Poor service with long wait times. Walked in before dinner time only to find a group of people wIting for their food. We didn't use the self serve and went to the counter to place our order. After a 15 minute wait our food was handed to us with even the slightest apology for the long wait. As I stood waiting for the food I watched as the manager? and a crew person just stood there watching at least one worker running around trying to get orders ready. Not only did this person have to handle counter orders, but drive thru orders as well. Grossly under staffed. We will not be going back. Also the "Manager" was an annoying rude person with a loud perching voice.
AG
Adam Ganong
Oct 31, 2025
1.0
Was told ingredients were out of stock after they accepted my order and payment. They assumed I'd accept a substitution and refused to cancel, saying I had to call through the app. I called, they asked if I could return to the store. I returned, and they refused a refund again, saying I'll get it in 5 days. They never sent a refund. Poor customer service and no accountability.
CP
Cara P
Oct 25, 2025
1.0
Holy crap, awful kfc. I've gotten take out here around 10 times and almost every time there is something wrong with the order... sometimes we catch it in the parking lot but unfortunately some times with drive through we don't notice until we get home. Based on the other reviews, I see this is a common issue.
What are the operating hours of KFC at 545 Westmorland Place, Saint John?
KFC is open every day from 10:00 AM to midnight.
Where is KFC located in Saint John, NB?
KFC is located at 545 Westmorland Place, Saint John, New Brunswick, E2J 3T3, Canada.
What type of food does KFC at Westmorland Place offer?
KFC is a fast food restaurant specializing in chicken dishes and also provides halal meal options and meal delivery.
How can I contact KFC at Westmorland Place?
You can reach KFC by phone at +1 506-633-4811 or visit their website at http://kfc.ca.
Does KFC offer meal delivery services?
Yes, this KFC location provides meal delivery services.
Are there other fast food restaurants near KFC at Westmorland Place?
Yes, nearby fast food dining options include Little Caesars Pizza, Taco Bell Canada, Subway, Wendy's, and New York Fries, giving you a variety of choices for meals in the area.
What entertainment options are near KFC at Westmorland Place?
You can visit Cineplex Cinemas Saint John, Empire Theatres Ltd, or Cineplex drive-in theater nearby for movies and entertainment before or after dining at KFC.
Are there beauty salons near KFC where I can get a haircut?
Yes, nearby salons include Crew Cuts and Slicksters Hairstyling, both great options if you want to freshen up your look while visiting the area.
What other services are available close to KFC at Westmorland Place?
Close to KFC you will find financial services such as Jaime Johnson and Associates for debt counseling, Scotiabank for banking, Allstate Insurance: Kelli Lawrence for insurance needs, and Citi Financial for auto loans.
What can I do before or after dining at KFC in Saint John?
Before or after enjoying your meal at KFC, consider shopping at Secondspin Saint John for music and instruments, or Fundy Vinyl and Crafting Supplies for arts and crafts, offering a fun and cultural experience nearby.