Certified by Dairy Queen Grill & Chill • Mar 01, 2026
Reviews
3.9
708 reviews
5 stars
299
4 stars
202
3 stars
103
2 stars
39
1 star
65
What are people saying?
AI-generated from recent customer reviews
Service Quality
Customers reported mixed experiences with service, highlighting both friendly staff and instances of rudeness and poor communication.
Food Quality
While many enjoyed the food, there were complaints about portion sizes, food preparation, and consistency in quality.
Cleanliness
The cleanliness of the location was frequently criticized, with reports of unsanitary conditions and a need for renovations.
Operational Issues
Customers expressed frustration over inconsistent hours and slow service, particularly in the drive-thru.
WB
Wanda Brownell
Feb 2, 2026
5.0
I picked up a birthday cake. Everyone was very helpful.
JM
Jeffrey McNally
Jan 31, 2026
5.0
Amazing treats and great deals in the app
JB
James Braun
Jan 29, 2026
3.0
Good enough for an ice cream Sunday
JH
Jennifer Howald
Jan 26, 2026
1.0
Closed before 6:30pm
DS
Dennis Soppitt
Jan 14, 2026
3.0
Please be specific about your business hours. It says on Google maps that your store is open till 10 pm and your drive through is closed at 9pm. Yet, when I arrived at DQ on Rothesay Ave., it was the opposite and I had to make my order at the drivethru( which is suppose to be closed since it was past 9pm) so what is going on here?
Frequently Asked Questions About Dairy Queen Grill & Chill
What are the opening hours of Dairy Queen Grill & Chill at 499 Rothesay Ave, Saint John?
Dairy Queen Grill & Chill is open from 10:30 AM to 10:00 PM on weekdays and Sunday, and until 11:00 PM on Fridays and Saturdays.
What type of food and treats can I expect at Dairy Queen Grill & Chill?
The menu features soft-serve ice cream, signature shakes, Blizzard® Treats, Grillburgers®, Chicken Strip Basket, and DQCakes.com ice cream cakes.
Does Dairy Queen Grill & Chill provide drive-thru service?
Yes, Dairy Queen Grill & Chill offers a drive-thru service for your convenience.
Is Dairy Queen Grill & Chill family-friendly and equipped for children?
Yes, it is family-friendly, welcomes children, and provides amenities like high chairs and restrooms.
Can I order food online from Dairy Queen Grill & Chill?
Yes, you can order online for pickup at https://www.dairyqueen.com/en-ca/order/pickup/n/12074/.
Where can I find Dairy Queen Grill & Chill on social media?
You can find them on Facebook at https://www.facebook.com/357006494323114 and follow them on Twitter @DairyQueen.
Are there seating options available at Dairy Queen Grill & Chill?
Yes, the location has seating available for dine-in guests.
What nearby places can I visit after enjoying a meal at Dairy Queen Grill & Chill?
You can visit nearby places like Fit Rocks Climbing Gym for an active experience, The Auction Hut for antique shopping, or Compass Rose Tattoo Co if you're interested in tattoos and piercings.
Is there a nearby car rental agency to Dairy Queen Grill & Chill if I need transportation?
Yes, Enterprise Rent-A-Car and Alamo car rental agencies are located nearby for your transportation needs.
What health or wellness services are available near Dairy Queen Grill & Chill?
Simply For Life, a nutritionist and weight loss center, and DermaEnvy Skincare, a medical spa offering hair removal services, are located nearby.
Brand Certified Facts from Dairy Queen Grill & Chill
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Certified March 01, 2026Yext Knowledge Graph
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