Dairy Queen Grill & Chill

3.9
701 reviews
Get DirectionsCallWebsite

Business Details

499 Rothesay Ave, Saint John, NB
E2J 2C6, Canada
(506) 633-1098
https://www.dairyqueen.ca/
GoogleFacebookTwitter

About

Fast Food RestaurantIce Cream Shop
Soft-serve ice cream & signature shakes top the menu at this classic burger & fries fast-food chain.

Details

  • Drive-throughAvailable
  • RestroomAvailable
  • Welcomes familiesAvailable
  • Kid friendlyAvailable

Location

Dairy Queen Grill & Chill
499 Rothesay Ave, Saint John, NB
E2J 2C6, Canada

Hours

Reviews

3.9
701 reviews
5 stars
296
4 stars
200
3 stars
103
2 stars
39
1 star
63

What are people saying?

AI-generated from recent customer reviews

Food Quality

Customers expressed dissatisfaction with food quality, citing issues like small portions, undercooked items, and inconsistency in meal preparation.

Service Issues

Multiple reviews highlighted poor customer service experiences, including rude staff, slow service, and mistakes in orders.

Positive Experiences

Despite the negatives, some customers praised the friendly staff and good service, particularly in relation to ice cream orders.

Cleanliness and Atmosphere

Several reviews mentioned the need for updates and cleanliness improvements in the dining area.

Value for Money

Customers noted that the prices seemed high compared to portion sizes and food quality, leading to concerns about value.
  • HD
    haylee doughty
    Nov 5, 2025
    4.0
    The chicken is super good here! I always almost have my food here fresh. Prices are decent Good service time via drive through not. Very long wait even at lunch rush hour. They never get you to park and wait. They always have food prepared.
  • CC
    Cole206
    Nov 3, 2025
    1.0
    Went there well before closing at 9pm. As we parked the vehicle, before we could get out with our children an employee came over and locked the door of DQ. We're very disappointed and took our business to McDonald's.
  • TT
    Titilola
    Oct 25, 2025
    5.0
    I enjoyed my choice of sweet delicious ice cream. It had brownies and caramel. Yummy all the way
  • VM
    Vince MacDonald
    Oct 25, 2025
    3.0
    This location I will not return this only off I've been that will substitute for any sides aka pretzel sticks in the cashier was a rude about it and stuck up ( sukhchain) will not recommended
  • KH
    Krista Harvey
    Sep 30, 2025
    1.0
    Tonight me and my husband decided to come there for supper ( take out) we both got the chicken strips and fries with gravy . He got it home and there was hardly any fries plus they were soggy not cooked , the strips we good and the gravy hot . Never had a bad thing to say about the food , but tonight was not happy !!!
Read more reviews on Google

Frequently Asked Questions About Dairy Queen Grill & Chill

What are the opening hours of Dairy Queen Grill & Chill at 499 Rothesay Ave, Saint John?

Dairy Queen Grill & Chill is open from 10:30 AM to 10:00 PM on weekdays and Sunday, and until 11:00 PM on Fridays and Saturdays.

What type of food and treats can I expect at Dairy Queen Grill & Chill?

The menu features soft-serve ice cream, signature shakes, Blizzard® Treats, Grillburgers®, Chicken Strip Basket, and DQCakes.com ice cream cakes.