Subway

Reviews

• AA

  adamjk

  Oct 15, 2025
  5.0
  Very nice staff
• ET

  Edoye Thomas

  Oct 7, 2025
  5.0
  Cool
• AB

  Andrew B

  Sep 2, 2025
  1.0
  I’m not one for negative reviews - but I want to leave this in case it saves someone some trouble in the future. I am newly diagnosed with celiac disease, so I cannot eat gluten or I get sick. I told the employee I had celiac, and I asked if he knew what meat was safe for me to have without gluten, and he said that they recommend the rotisserie style chicken. He was so confident, so I said okay & I ordered that in my rice bowl. Later in the day I started to feel sick, and ended up having super sharp cramps in my stomach later in the day, and then ended up getting the whole dose of celiac contamination symptoms that I won’t go into detail about - for the rest of the week. I trying to think of how I could have gotten sick, and I ended up asking a celiac friend of mine what they order at Subway when they go, and they said that they order pretty much anything BUT the rotisserie chicken because it has wheat in it. So I looked on the Subway allergen information sheet, and come to find out it’s one of the only common meats that I absolutely cannot have. Now I understand it’s my responsibility to know what is gluten free & what is not, but if the employee would have simply said that he didn’t know, I could have then gone online & made a better choice for me. Instead, I got super sick for 7 days until all of my symptoms had gone. Overall, I know everyone makes mistakes & I’m not mad - but this is a really unfortunate mistake to make when it makes someone this sick. Hopefully this can be a learning experience for the team here, and it was absolutely a learning experience for me, as I will always make sure to verify what the employee’s say with the nutritional information on Subway’s website.

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