Dairy Queen Grill & Chill

3.7
458 reviews

About

Fast Food RestaurantIce Cream ShopDairy Queen
Soft-serve ice cream & signature shakes top the menu at this classic burger & fries fast-food chain.

Details

  • Drive-throughAvailable
  • RestroomAvailable
  • Welcomes familiesAvailable
  • Kid friendlyAvailable

Location

Dairy Queen Grill & Chill
163 Hampton Rd, Rothesay, NB
E2E 2R3, Canada

Hours

Reviews

3.7
458 reviews
5 stars
181
4 stars
125
3 stars
59
2 stars
24
1 star
69

What are people saying?

AI-generated from recent customer reviews

Service Quality

Customers frequently reported poor service, including long wait times, rude staff, and lack of attention from employees.

Food Quality

Many reviews indicated dissatisfaction with food quality, including cold meals, incorrect orders, and small portions.

Cleanliness

Several customers noted that the dining area and bathrooms were dirty, contributing to a negative experience.

Order Accuracy

While some customers praised the accuracy of their orders, many others experienced issues with incorrect items or missing components.

Pricing Concerns

Customers expressed frustration over high prices relative to the quality and quantity of food received.
  • ML
    Mrs. LaRonde
    Dec 9, 2025
    3.0
    Their pop machine is always out of ice. Nobody likes lukewarm pop. Sad enough that the pop machine was sticky and could have used a re-stock of lids and a clean damp cloth. Sad to see standards deteriorating around us everywhere
  • SG
    Shelley Gowlett
    Nov 24, 2025
    1.0
    Usually I love this DQ and it's my go too how ever when I am paying almost 10 for a banana split I would like a little more ice cream and sauce and not just a split banana seems like prices go up and quilty goes down. I dont get how they justify charging so much for such little ice cream 😩 wish I could share the pictures of it. Also the service was very slow girl was friendly but slow. And cheap with the toppings and ice cream for the price
  • AL
    Art L
    Nov 16, 2025
    3.0
    Why is it when go into a walk up restaurant and its mid afternoon no one's comes to the counter for 5min, even though employees are walking by you and not saying anything. This was the first time in 5 years I went into a Dairy Queen and it will probably be along for my next visit. Sad customer experience.
  • DB
    Damola Babalola
    Oct 12, 2025
    5.0
    DQ.....what a DQ visit without ice-cream?
  • BH
    B Higgs
    Oct 3, 2025
    3.0
    Waited way too long to be served even though the lobby was empty. Probably ignored for at least 5 minutes. I was about to leave when someone finally showed up. Food was decent but the portion of fries was tiny.

Frequently Asked Questions About Dairy Queen Grill & Chill

What types of food and treats does Dairy Queen Grill & Chill offer?

Dairy Queen Grill & Chill offers classic fast-food items including burgers, fries, soft-serve ice cream, and signature shakes, with specialties like Blizzard® Treats and Grillburgers®.

What are the operating hours of Dairy Queen Grill & Chill in Rothesay?

Dairy Queen Grill & Chill is open daily from 10:30 AM to 10:00 PM.