Numerous customers reported receiving incorrect orders, missing items, and issues with food preparation.
Service Quality
Many reviews highlighted poor customer service, including rude staff and long wait times, particularly during busy hours.
Cleanliness
Several customers noted unsanitary conditions in the restaurant, including dirty tables and a general lack of cleanliness.
Food Quality
Customers frequently complained about cold and poorly prepared food, with some expressing disappointment in the overall quality.
Staff Friendliness
Despite negative experiences, some reviews mentioned friendly staff, particularly during morning shifts.
RS
Rusty Shackelford
Feb 16, 2026
1.0
Could not understand a word the lady in the window was saying. The worst English I have encountered in this area.
CR
Chandler Richardson
Feb 12, 2026
2.0
Today was the second time in a row ordering at this specific location, where half my order was missing.
KT
Kyle Tayes
Jan 23, 2026
1.0
If you order here after 6 it is terrible. Had burgers that were not even put together, raw fries, and orders missing a whole happy meal and then them not wanting to refund and had to call a number to get the money back. Definitely not ordering here any time soon
DD
Drew
Jan 15, 2026
1.0
Just a bullshit store. U walk in no one says hi can I take ur order or wait a minute please nothing they ignore you. Last time I got a burger feom there I wish I had taken a picture before throwng it out. They just dont care about the job at all. Never again will I bother to go back
A
李海
Jan 13, 2026
1.0
I placed order for three burgers, but found only two inside the bag when I opened it after I back home. Next week I go back the restaurant, show them my order and picture of food, but the lady told me she wouldn’t deal with that because I need to back them no later than next day. What a joke for their service!