Swiss Chalet

4.5
1823 reviews
Rotisserie Chicken

About

Restaurant
Swiss Chalet in Moncton, NB is an iconic Canadian restaurant, proudly serving up its famous Rotisserie Chicken, slow-roasted over an open flame, as well as Fresh-Cut Fries, Smoky BBQ Ribs, & their top-secret Signature Chalet Sauce. We also have delicious sandwiches, appetizers, & desserts, or let us do the cooking with our Family PAK special which feeds 4 for a great price! Enjoy the convenience of dine-in, takeout, or delivery, as whenever & wherever you’re craving the taste of Canadian comfort food, we have you covered. Download our mobile app & get access to exclusive deals. We’re proud to be Masters of the Rotisserie & Grill, welcoming Canadian families since 1954, & serving up our famous Chalet Hospitality from our family to yours.

Details

  • Dine-inAvailable
  • TakeoutAvailable
  • Credit cardAvailable
  • DebitAvailable

Location

Swiss Chalet
1933 Mountain Road, Moncton, NB
E1G 1A8, Canada

Hours

Reviews

4.5
1,823 reviews
5 stars
1,253
4 stars
377
3 stars
117
2 stars
36
1 star
40

What are people saying?

AI-generated from recent customer reviews

Service Quality

Dali received numerous commendations for her attentive, friendly, and accommodating service, making many dining experiences enjoyable.

Food Quality

While many customers praised the food as delicious and well-prepared, there were some complaints about specific items being undercooked or not meeting expectations.

Cleanliness

There were mixed reviews regarding cleanliness, with some customers noting issues such as dirty cups and unappetizing food presentation.

Atmosphere

The restaurant was generally described as welcoming and pleasant, contributing to a positive dining experience.

Consistency

Some long-time customers expressed concerns about a decline in service and food quality over time, indicating a need for improvement.
  • ZS
    Zero Sullivan
    1 day ago
    5.0
    We had a party of twelve and our server Dali did absolutely wonderful. She was efficient, made no mistakes and never failed to create a comfortable welcoming atmosphere. She even brought the younger children a prize box to pick a toy from when they were getting restless. She really was the best server we could have ever asked for. We will definitely be coming back
  • SR
    Samantha Rochlow
    3 days ago
    5.0
    Dali was an absolutely amazing server, she was efficient and so funny and kind. She is exactly the reason why I would keep coming back to this restaurant - absolutely amazed by her warm , positive energy!!
  • LC
    Laura Craig
    6 days ago
    5.0
    Our server Dali was absolutely wonderful tonight. She brought so much positive energy . Made the experience a 10/10. Prompt service, good meal, and a super friendly server. Dali is an asset to the Swiss chalet team
  • JJ
    Janice
    Nov 7, 2025
    1.0
    Pay for something you did not get as the festive special were supposed to get 4 boxes lindt chocolates & 4 scratch coupon..only received 1 lindt chocolate & 1 scratch..when called in to order in advance was trying to say no chocolate & no scratch at first then only 1 of each...very poor service when the special only started.
  • MS
    Mike Storr
    Nov 1, 2025
    1.0
    We have come to this restaurant many times over the years. Most times it was good. I’ve notice that the service and food however have taken a drastic turn for the worst. On today’s visit we ordered a chocolate milk for our 5 year old son which came in a dirty plastic cup. The waitress even tried to pass it off as nothing as she is pealing pieces of what I guess was romaine lettuce. Saying to us that it was because the person who prepared the drink was also chopping lettuce!?! Maybe get a new cup before giving it to the customer? My wife and I both ordered the festive half chicken sandwich. Mine showed up as festive but not my wife’s. Plus the food was lukewarm at best, as if it was leftover that had been reheated in a microwave. Potato’s were cold and the whole plate was unappetizing. All this with a very empty restaurant where the server did not seem to be paying much attention. Very disappointing and would not recommend.

Frequently Asked Questions About Swiss Chalet

Does my local Swiss Chalet restaurant at 1933 Mountain Road, Moncton offer delivery?

Yes we do! Visit our <a href="https://order.swisschalet.com/" target="_blank">website</a> or download our <a href="https://www.swisschalet.com/en/mobileapp.html">mobile app</a> to place your order online. P.S. if you download the Swiss Chalet <a href="https://www.swisschalet.com/en/mobileapp.html">mobile app</a> you’ll get $5 off* your first order of $40 or more! View Swiss Chalet Moncton's <a href="https://www.swisschalet.com/en/menus/delivery/store-1704/nb/moncton/1933-mountain-road.html">delivery menu here</a>.

Does Swiss Chalet Moncton offer takeout?

Yes, Swiss Chalet® Moncton offers takeout for your convenience. You can place your <a href="https://order.swisschalet.com/" target="_blank">order online</a>, through the <a href="https://www.swisschalet.com/en/mobileapp.html">Swiss Chalet® app</a>, or by calling the restaurant directly. View Swiss Chalet Moncton's <a href="https://www.swisschalet.com/en/menus/takeout/store-1704/nb/moncton/1933-mountain-road.html">takeout menu here</a>.