Sandwich RestaurantFast Food RestaurantRestaurantTake Out RestaurantCaterer
Your local Moncton Subway® Restaurant at 100 Morton Avenue brings bold new flavors and classic favorites to guests every day. Enjoy our famous Footlongs, 6" sandwiches, wraps, and salads, ordered quickly in the app or online, through convenient delivery, in-restaurant dining, or curbside pickup. We’re proud to offer a fresh alternative to typical fast food with fresh-cut veggies, tasty proteins, fresh-baked bread, and delicious cookies. We’re also here for your catering needs. All Subway® Restaurants are independently owned and operated by business owners who employ talented Sandwich Artists™.
Numerous reviews highlighted poor customer service, including rude staff and mishandling of orders.
Order Accuracy
Many customers reported issues with incorrect orders, including missing items and wrong preparations.
Food Quality
Several reviews mentioned unsatisfactory food quality, including insufficient toppings and unsanitary conditions.
Staff Friendliness
Despite negative experiences, some customers praised specific staff members for their friendliness and excellent service.
Online Ordering Issues
Multiple customers experienced problems with online orders, including cancellations and unprepared items.
JJ
Julie
Nov 6, 2025
5.0
Amazing staff
MM
Mo Mouh
Nov 3, 2025
4.0
Good place
ZA
zak1212 api
Oct 28, 2025
5.0
Sheryl is the best and priya
AS
Amanda Scott
Oct 27, 2025
1.0
This is the second time this store has messed up my order, and their handling of mistakes is absolutely terrible. The first time, I ordered one chicken sub and one steak sub. When I got home (I was out of town at the time), I realized they had given me two chicken subs. When I called to report the issue, they insisted I was wrong and demanded I bring the sub in to prove their mistake. Eventually, they agreed to accept a photo—on a different day. Unfortunately, I went into my work rotation and then back to school, so I couldn’t send the photo. I was very upset about that.
Now, this time, I ordered two subs—one chicken and one steak, as usual—and I specifically asked for two different sauces and extra of each. When I arrived, the girl who didn’t make my sub asked the one who did, “Did you put extra sauce?” Seriously? I nearly choked when I bit into it—it was so dry.
After wasting my gas to bring the subs back as proof, they had the audacity to ask if I wanted extra sauce on the side or if I wanted them remade. I asked for them to be remade, but they didn’t even apologize. Then, when I got home, I realized they gave me extra sauce—but only for one of the sauces. The chicken sub was supposed to have piri piri and mayo, but they only added extra mayo. The bourbon steak was supposed to have BBQ and mayo, but they only added extra BBQ and didn’t include any mayo at all.
This place is unreal. I don’t think I’ll be returning to this Subway. Their understanding of customer service is far below acceptable. And to complain on the Subway Canada website you have to complain to a bot who only let's u use 225 characters.
The Subway is located at 100 Morton Avenue, Moncton, NB E1A 4P3, Canada.
What types of pickup and delivery services does this Subway offer?
This Subway offers in-store pickup and curbside pickup services.
What meal options are available at this Subway?
They serve breakfast, lunch, and dinner.
What payment methods are accepted at Subway on Morton Avenue?
They accept American Express, Discover, MasterCard, and Visa.
Can I order catering services at this Subway location?
Yes, catering services are available at this Subway restaurant.
Is there a drive-through option at this Subway?
Yes, this Subway location has a drive-through service.
Does Subway on Morton Avenue offer dine-in options?
Yes, customers can dine in at this Subway restaurant.
How can I view the menu or place an order for this Subway?
You can view the menu and place an order online through their menu URL at https://subway.com/en-ca/restaurant/17746-0/menu.
What nearby restaurants can I visit before or after eating at Subway?
Nearby restaurants include Mezza Lebanese Kitchen, Domino's, Kimbao Restaurant, Indish Restaurant, and Pizza Twins, offering a variety of cuisines to explore.
Are there any nearby convenience stores or gas stations near Subway?
Yes, Needs Convenience store, which also serves as a gas station, is located close to Subway.
What corporate offices are near the Subway on Morton Avenue?
The Co-operators - Tom Cormier & Assoc. Inc and The Co-operators corporate offices are nearby Subway, useful if you work in the area and want to grab a quick meal.