Subway

3.9
311 reviews

About

Sandwich RestaurantFast Food RestaurantRestaurantTake Out RestaurantCaterer
Your local Moncton Subway® Restaurant at 980 Mountain Road brings bold new flavors and classic favorites to guests every day. Enjoy our famous Footlongs, 6" sandwiches, wraps, and salads, ordered quickly in the app or online, through convenient delivery, in-restaurant dining, or curbside pickup. We’re proud to offer a fresh alternative to typical fast food with fresh-cut veggies, tasty proteins, fresh-baked bread, and delicious cookies. We’re also here for your catering needs. All Subway® Restaurants are independently owned and operated by business owners who employ talented Sandwich Artists™.

Details

  • Dine-inAvailable
  • Drive-throughNot available

Location

Subway
980 Mountain Road, Moncton, NB
E1C 2S2, Canada

Hours

Reviews

3.9
311 reviews
5 stars
150
4 stars
86
3 stars
26
2 stars
5
1 star
44

What are people saying?

AI-generated from recent customer reviews

Customer Service

Numerous reviews highlighted poor customer service, with staff being rude, unhelpful, and dismissive towards customers.

Food Quality

Several customers reported issues with food quality, including stale ingredients, incorrect orders, and unsatisfactory portion sizes.

Cleanliness

While some customers praised the cleanliness of the location, others raised concerns about hygiene practices, particularly regarding food handling.

Service Speed

There were mixed reviews on service speed, with some customers experiencing long wait times, especially in the drive-thru.

Positive Experiences

Despite the negative feedback, some customers enjoyed their meals and appreciated friendly staff, indicating that experiences can vary significantly.
  • BK
    BHAVESH KANANI
    Oct 25, 2025
    1.0
    We had an online offer and it doesn't go through and we asked help from teammemeber. They behaved rude and doesn't help out. Very disrespectful. Never visit again. Erlier i ordered 4 footlong. And they made like nothing and i called back to the store and they was blaming eachother. Nd disnt get solution. Location: 980 Mountain road, Moncton
  • 1H
    1M・ HARJIT
    Jul 31, 2025
    1.0
    Subway closes at 1am but the guy on counter didn’t open door 12:30 said it was close.
  • TX
    Teagan XxX
    Jul 28, 2025
    1.0
    Subway Location – 980 Mountain Road, Moncton, NB. I placed an order through Uber Eats [ my first time using Uber Eats, or any other, similar services of its type (e.g., Skip the Dishes, Doordash, etc.) ]. The order from the Subway location –complicit in this fraudulent transaction in June 2025, is the one at 980 Mountain Road, Moncton, NB. Somehow, the order was processed with multiple additional items that I did not choose, order, select, or even request. If you've ever ordered anything from Uber Eats, then you already know, there is NO going back. Their website is entirely AI generated, nor is there any possibility to speak to an actual human, on any of their platforms. No 1-800 number, literally nothing! While being kept in an Infinite loop with the Uber Eats AI generated UberHelp for 40 minutes. The Subway – 980 Mountain Road location did nothing to help, let alone even try. But, here's the rub. Despite that, I informed this subway location of the very expensive error. There was no attempt by subway or its staff, of correcting the $$ error, even prior to the delivery driver picking up the order (according to the tracking of the order). There was also, never an attempt to deliver the order to my address (which is evident by the security camera footage). Despite that it wasn't delivered, the driver still gave themselves a hefty double-digit $ Tip, which I was notified by email an hour and 40+ minutes later. Which was just moments after, receiving an email claiming that the order was delivered … which was also an hour and 40+ minutes later, from placing the order. So, unfortunately, I can’t speak to food quality since I never received it. As for the store's staff and management. They are the most Incompetent group of individuals who lack the necessary skills or abilities to understand, and perform, their simple tasks effectively. Let alone trying to correct or attempt to find a solution. The matter is now in the hands of the Canadian Anti-Fraud Centre, Consumer Protection NB, and the RCMP’s Cybercrime / Commercial Crime unit.
  • JJ
    James
    Jul 10, 2025
    2.0
    Don't bother wasting your money here.. Woman was rude, no smile, did not acknowledge me. The guy putting the vegetables was STINGY asked for extra spinach and cucumbers and he did not deliver. Poor experience.$ 9.65 for this is a rip off.
  • RL
    RD Lopez
    Nov 28, 2024
    2.0
    It was not a great experience to drive thru and they were asking for tips. Really? I used to work at a restaurant before and this day believe wages are not the reason for that

Frequently Asked Questions About Subway

What are the operating hours for this Subway location?

This Subway restaurant is open daily from 7:00 AM to 1:00 AM. On November 11, 2025, it will be open from 10:30 AM to midnight.

Where is this Subway located?

The Subway restaurant is located at 980 Mountain Road, Moncton, NB, E1C 2S2, Canada.