Feedback on customer service is mixed; some staff are praised for their friendliness and efficiency, while others are criticized for rudeness and unprofessional behavior.
Wait Times
Many customers reported excessive wait times for orders, both in-store and drive-thru, leading to frustration.
Food Quality
Food quality is inconsistent, with some customers enjoying fresh and tasty meals, while others received undercooked or stale items.
Management Issues
Several reviews highlighted poor management practices, including staff mistreatment and lack of accountability for service failures.
DZ
DX Zombz
1 day ago
5.0
I ordered their onion rings. Like it was crispy and perfectly seasoned. Amazing taste. Will be back again.
PM
Phillip Mailman
Jan 5, 2026
1.0
Very poor service no one inside and each car that comes through drive thru has to wait like 15 minutes .The chicken is no bigger than a golf ball. No wonder there dead .Not like it was years ago .
MP
Moushami Panda
Jan 3, 2026
5.0
A big appreciation for Ranvijay at KFC for delivering exceptional customer service despite the heavy rush. He was calm, courteous, and extremely efficient, making sure every customer felt attended to even during peak hours. His positive attitude and professionalism truly stood out and made the experience much better. Well done, Ranvijay! I’ll come back for sure..!!
II
Ice
Jan 3, 2026
1.0
Pretty much the same every time I order from this store. Can’t use gift card for a moment. Waiting for almost half an hour just for 4 pics of chicken. And I’m the only one in the store. Surprised…
AW
Adam Weatherbee
Jan 2, 2026
1.0
I was very disappointed with the visit tonight. After placing the order through the app we waited nearly 15 minutes for the order. During the time we waited 2 staff members came to ask what order I was waiting for. Finally the order came and the no apology for the wait or anything.
The KFC in Moncton is located at 945 Mountain Road, Moncton, NB, E1C 2S4, Canada.
What are the opening hours of KFC on weekdays?
KFC in Moncton is open 24 hours a day, Monday through Friday.
Is KFC open on weekends?
Yes, KFC in Moncton operates 24 hours on Saturdays and Sundays as well.
What type of restaurant categories does KFC in Moncton belong to?
KFC is categorized as a Fast Food Restaurant, Chicken Restaurant, Halal Restaurant, and also offers Meal Delivery.
What is KFC's contact phone number in Moncton?
You can reach KFC in Moncton at +1 506-857-1393.
Where can I find more information or place an order online for KFC Moncton?
Visit the official website at http://kfc.ca to see the menu and order online.
What nearby places could I visit before or after dining at KFC on Mountain Road?
Nearby dining options include Maple Leaf Queen's Buffet and House Of Lam Restaurant for Asian cuisine. If you're interested in shopping or services, Maritime Beauty Supply and OK Tire are close by.
Are there other fast food options near KFC on Mountain Road?
Yes, Subway and Pizza Hut are nearby fast food restaurants if you're looking for variety.
Can I find automotive services near KFC in Moncton?
Yes, automotive repair and tire services like OK Tire, Midas, Pro Oil Change, and Take 5 Oil Change are located close to KFC.
What financial services are available near KFC on Mountain Road?
There are several mortgage brokers such as Janice MacIver Mortgages Inc. and financial institutions like TD Bank Financial Group nearby for your financial needs.