Business Details
About
RestaurantRecipe Unlimited
Swiss Chalet in Fredericton, NB is an iconic Canadian restaurant, proudly serving up its famous Rotisserie Chicken, slow-roasted over an open flame, as well as Fresh-Cut Fries, Smoky BBQ Ribs, & their top-secret Signature Chalet Sauce. We also have delicious sandwiches, appetizers, & desserts, or let us do the cooking with our Family PAK special which feeds 4 for a great price!
Enjoy the convenience of dine-in, takeout, or delivery, as whenever & wherever you’re craving the taste of Canadian comfort food, we have you covered. Download our mobile app & get access to exclusive deals. We’re proud to be Masters of the Rotisserie & Grill, welcoming Canadian families since 1954, & serving up our famous Chalet Hospitality from our family to yours.
Details
- Dine-inAvailable
- TakeoutAvailable
- Credit cardAvailable
- DebitAvailable
Location
Hours
Reviews
4.4
1,587 reviews
5 stars
989
4 stars
364
3 stars
115
2 stars
48
1 star
71
What are people saying?
AI-generated from recent customer reviews
Service Quality
Many customers praised the attentive and friendly service from various servers, particularly Kendra, Jackie, and Jenna, while some noted inconsistencies in service quality.
Food Quality
The food received mixed reviews; while many enjoyed the taste and quality, there were complaints about cold dishes and missing items from orders.
Wait Times
Several customers expressed frustration with long wait times for food, especially during busy periods, and issues with takeout orders not being ready on time.
Cleanliness
There were reports of dirty glassware and unsanitary conditions, which detracted from the overall dining experience.
- ECElliott CarrDec 22, 20255.0Never not good
- SDShawn DavidDec 22, 20253.0I always place my order on the App. And pick it up. And when doing so and paying for my order I am asked by staff if I would like to tip them. For what? Why do you think you deserve a tip for handing me food. YOU DO NOT DESERVE A TIP. Say thank you and have a nice day. Does McDonald's, A&W, Dairy Queen, Wendy's , Tim's ect . Employee's ask this ? They are doing the same as you . Really more than you they take my order personally . Smarter Up.
- CSCraig SmithDec 12, 20255.0Food was honestly pretty decent. No complaints from the table. Good spot for a family meal Little bit if a wait - as they were pretty busy. Somewhat loud but no fault of the staff.
- LRLori RoyDec 12, 20251.0Arrived for supper at 6 and the restaurant was fairly steady. Waited 45 min and still no food while tables who came in after were served and had almost finished their meal. We asked after about 1/2 hr how much longer it would be and the server said she could not control the kitchen and it was a mess back there. Waited another 15-20 min and still no food. We requested a bill for our two pop and were given the full bill. Requested a manager and explained the situation. We did let him know that we did not blame the server, she could only relay what was being told to her. He did not charge us for the drinks but we did leave hungry and frustrated.
- MMMelissaDec 5, 20255.0I went for lunch today with my parents and everything was AWESOME!! The food was beyond quick to come out, plating was beautiful, everything was hot and tasted delicious but above all was my amazing server Vicki! Could not pick a better place for a meal with your family! Love you guys :)
Frequently Asked Questions About Swiss Chalet
Does Swiss Chalet at 961 Prospect St, Fredericton offer a Braille menu?
Yes, every Swiss Chalet location with a dining room has a Braille menu.
What are the opening hours for Swiss Chalet at 961 Prospect St, Fredericton?
Swiss Chalet Fredericton is open Monday to Saturday from 11:00 AM to 10:00 PM, and Sunday from 11:00 AM to 9:30 PM.
Can I order food online from Swiss Chalet Fredericton?
Yes, you can order online at https://order.swisschalet.com/?store=1766 or through the Swiss Chalet mobile app for convenient takeout or delivery.
Does Swiss Chalet Fredericton offer delivery and takeout services?
Yes, Swiss Chalet Fredericton offers delivery and takeout. Orders can be placed online, through the mobile app, or by calling the restaurant.
Are there any special deals or promotions available at Swiss Chalet Fredericton?
Yes, Swiss Chalet offers various deals including limited-time promotions and family meal deals. Check their Specials & Deals page for current offers.
Does Swiss Chalet Fredericton have vegetarian or gluten-friendly menu options?
Yes, Swiss Chalet offers vegetarian and gluten-friendly choices. Please refer to their Nutrition & Allergy Guide for detailed information.
Is the Swiss Chalet at 961 Prospect St locally owned and operated?
Yes, the Fredericton location is owned and operated by local Canadian franchisees, supporting the local community.
Does Swiss Chalet Fredericton have Braille menus available?
Yes, Swiss Chalet locations with dining rooms offer Braille menus for visually impaired guests.
Which nearby hotels can guests visit when dining at Swiss Chalet Fredericton?
Near Swiss Chalet, you can find the Howard Johnson Plaza Hotel by Wyndham Fredericton, Days Inn Fredericton, and Milton hotel, ideal for guests staying overnight.
Can I find coffee shops near Swiss Chalet Fredericton for drinks before or after my meal?
Yes, nearby coffee shops include Second Cup Café and Country Style, perfect for grabbing coffee or light snacks before or after dining at Swiss Chalet.
Are there other dining options close to Swiss Chalet Fredericton?
Yes, there are several nearby restaurants like Wendy's, Deluxe French Fries, Deluxe Fish'n Chips, and Pizza Delight on Prospect offering various dining choices.