Numerous customers reported frequent issues with incorrect or missing items in their orders.
Service Speed
Many reviews highlighted extremely slow service times, particularly in the drive-thru, with waits often exceeding 20 minutes.
Customer Service
Feedback indicated a lack of professionalism and courtesy from staff, with several customers describing rude interactions.
Cleanliness
Customers expressed concerns about the cleanliness of the restaurant, particularly the bathrooms, which were described as disgusting.
Food Quality
While some customers enjoyed the food, many reported receiving cold or poorly prepared items, raising concerns about consistency.
AL
awei liu
Jan 1, 2026
3.0
I placed two orders on Skip, and both orders had missing items. Bad management.
JS
Jill Szabo
Dec 30, 2025
1.0
Just don't go here. Order is wrong or missing items EVERY time. Obviously by the looks of the reviews nobody cares. Dining room is kept so cold it's impossible to sit, which I'm sure is their intention. Workers are rude and don't care at all.
MO
Mitchell O'Grady
Dec 27, 2025
2.0
Had them remake it and they still screwed it up.. how do you wrap this and say it’s good?
BK
Barry Kearns
Dec 25, 2025
1.0
There’s no ketchup and straw in my order bag whereas i got fries and a beverage… like seriously??
Either train the workers well, or hire someone who’s actually inclined toward serving what’s customer is being charged for.
GN
Gracie Nicholson
Dec 13, 2025
2.0
We came 10 minutes before the inside closed and they refused to serve us, we ordered a poutine and paid for one and did not receive a poutine. all of our food was cold. not worth it.