Customers frequently reported extremely slow service, particularly in the drive-thru, with long wait times and delays in receiving orders.
Order Accuracy
Many reviews highlighted issues with incorrect or missing items in orders, leading to frustration among customers.
Staff Attitude
Numerous customers experienced rude or unprofessional behavior from staff, contributing to a negative dining experience.
Cleanliness
Several reviews mentioned unsanitary conditions, particularly in the bathrooms, which detracted from the overall experience.
Food Quality
While some customers enjoyed the food, there were consistent complaints about food being served cold or not prepared correctly.
KK
Kate
Feb 23, 2026
1.0
Send a technician to fix the coffee machine.
AA
Artbuild
Feb 18, 2026
1.0
The coffee machine has not been working for 1.5 months, it is impossible to drink cappuccino, or is it laziness or please send a technician.
GS
Griffin Sheldon
Feb 15, 2026
2.0
Slow drive thru. People taking the order made me repeat what I said a lot.
They told me they couldn't make me a mcdouble with only cheese... Like how?
JA
John Andow
Feb 6, 2026
1.0
waited 14 minutes to order - then another 3 minutes to pay - when I pulled up to get my food I was asked to park in a very tight parking lot - I said I was in a hurry - the manager told me to park - so instead of parking, I took my receipt and left empty handed. This is a constant with this location - and the owners do not care. The best thing we the people could do is just avoid it like the plague.
TT
Tom Thomson
Jan 28, 2026
2.0
Slow service in drive thru. Made worse by parking me for a quarter pounder meal with no special requirements. Made worse by giving me my drink and no straw before parking me. Then 5 minutes later you carry me out cold food with straw in bag. For me to find flat pop now that I have a straw. What a waste of time and money.
What are the operating hours for dining in at McDonald's on Prospect Street?
McDonald's on Prospect Street is open 24 hours a day, every day of the week for dine-in service.
Can I order delivery from McDonald's Prospect Street location at any time?
Yes, delivery is available 24/7 at McDonald's on Prospect Street.
Is the drive-through service at McDonald's Prospect Street open all day?
The drive-through at McDonald's Prospect Street is open 24 hours a day, seven days a week.
What meals does McDonald's Prospect Street serve?
McDonald's Prospect Street serves breakfast, lunch, and dinner.
What payment options are accepted at McDonald's on Prospect Street?
They accept American Express, Cash, Discover, MasterCard, and Visa.
Does McDonald's Prospect Street offer in-store pickup and delivery services?
Yes, they offer both in-store pickup and delivery services.
What is the dress code for customers at McDonald's Prospect Street?
The dress code for customers is casual.
Which nearby coffee shops can I visit before or after dining at McDonald's Prospect Street?
You can visit Tim Hortons, a nearby coffee shop and cafe, located close to McDonald's Prospect Street.
Are there fitness centers near McDonald's Prospect Street for guests interested in a workout before or after their meal?
Yes, GoodLife Fitness and GoodLife Fitness - Fredericton Uptown Centre gyms are nearby and convenient for visitors to McDonald's Prospect Street.
What other fast food options are available around McDonald's Prospect Street?
Nearby fast food options include KFC and additional McDonald's locations for alternative dining choices.
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