KFC

2.9
387 reviews

About

Fast Food RestaurantRestaurantChicken Restaurant

Location

KFC
1165 Prospect Street, Fredericton, NB
E3B 3B9, Canada

Hours

Reviews

2.9
387 reviews
5 stars
100
4 stars
58
3 stars
58
2 stars
27
1 star
144

What are people saying?

AI-generated from recent customer reviews

Service Issues

Numerous customers reported long wait times, incorrect orders, and unhelpful staff, leading to a consistently poor service experience.

Food Quality

Many reviews highlighted issues with food quality, including dry, overcooked chicken, missing items, and unsatisfactory taste.

Cleanliness

Customers noted dirty dining areas and restrooms, contributing to an overall negative impression of the restaurant's hygiene.

Customer Service

Several reviews mentioned rude or unprofessional behavior from staff, particularly management, which exacerbated customer dissatisfaction.

Delivery Problems

Frequent complaints about delayed or incorrect deliveries, with some customers unable to reach the restaurant for assistance.
  • RS
    Rebecca Smith
    Nov 11, 2025
    1.0
    Staff were not very helpful when it came to there coupons and they wouldn't honor there coupons.
  • CR
    cynthia reimann
    Oct 26, 2025
    1.0
    A few weeks ago I had the Big Crunch combo and it was amazing. Fries and sandwich were top notch Still fresh and crispy after a bit of a commute. Today? Super dry from sitting around forever? Not even remotely crunchy. Missing toppings. Complete opposite of the last visit. Fries gross too. Consistency is important.
  • DS
    David Storey
    Oct 25, 2025
    1.0
    Went and placed an order with their self serve. Wound up waiting a half an hour for them to get an order that was not mine. Was rudely told by the employees that it WAS what I ordered ( I did not) and then realized the ticket never printed and finally got to my order. Took almost an hour from start to finish. Extremely unsatisfactory
  • RV
    Rose Villacer
    Oct 18, 2025
    1.0
    I ordered 2 pcs chicken with gravy and they asked what’s side i would like, i said fries then i changed it into corn and large pepsi. When i checked the box gravy was not there. Just 2 pcs chicken and corn. This happened to me twice already, gravy is always missing. And they dont give us receipt all the time. And they gave us bottled pepsi instead of large fountain one. Just very disappointing every time we buy in this location.
  • CK
    Corey Keeping
    Oct 15, 2025
    1.0
    Place order had to wait 30 minutes for chicken fingers to cook when they told me it would take 8 minutes. Self checkout debit machines don’t work. Only three other people in the store and they were waiting 50 minutes for their meal. Food was good but the service needs to be more prepared, especially for a place that is open 24 hours, there should be very little wait time.

Frequently Asked Questions About KFC

What is the address of this KFC location?

The KFC is located at 1165 Prospect Street, Fredericton, NB, E3B 3B9, Canada.

What are the opening hours of the KFC on Prospect Street?

This KFC location is open 24 hours a day, 7 days a week.