Service is inconsistent; some customers report friendly and efficient service, while others experience rudeness and long wait times.
Food Quality
Food quality is hit or miss; many customers complain about cold or improperly prepared items, while others enjoy the taste of their meals.
Pricing Concerns
Several reviews mention that prices are high, leading to dissatisfaction with the value for money.
Cleanliness
The cleanliness of the dining area is noted positively by some, but others report issues with dirty tables and locked restrooms.
Order Accuracy
There are frequent complaints about incorrect orders and missing items, indicating a need for better attention to detail.
AL
Alex LeBlanc
2 days ago
4.0
Typical Dairy Queen. Good food, pleasant staff
EK
Emerald Kingsbury
5 days ago
1.0
very nice young lady named kailyn, quick service, talkative very sweet. excellent job! keep up the good work!
RL
Ricky Langlais
Oct 31, 2025
5.0
Always a friendly smile. Really nice your meal is brought to your table. Orders are always correct. Ice cream cakes are delicious.
MS
Mark Saunders
Oct 22, 2025
5.0
Efficient and friendly service.
Thank you
KD
Kevin Douglas
Sep 18, 2025
4.0
I've come here twice this past week, once in restaurant and once through the drive through. Both visits were to get a frosty treat and both times they were delicious. Service at this location is always speedy and the staff are good at what they do. They aren't overly friendly but given that the demographic of the workers is mainly high school students, I understand why they aren't overly excited to be working. Despite this, the speedy service is enough to ignore their lack of enthusiasm. Good job DQ, keep doing what you're doing and keep sending me those coupons in the mail!!!
Frequently Asked Questions About Dairy Queen Grill & Chill
What are the operating hours of Dairy Queen Grill & Chill at 1250 Prospect St, Fredericton?
Dairy Queen Grill & Chill is open Monday to Thursday and Sunday from 10:00 AM to 10:00 PM, and on Friday and Saturday from 10:00 AM to 11:00 PM.
What type of food and treats can I expect at Dairy Queen Grill & Chill?
You can enjoy soft-serve ice cream, Blizzard® Treats, signature shakes and malts, Grillburgers®, chicken strip baskets, and ice cream cakes.
Is Dairy Queen Grill & Chill family-friendly and accessible?
Yes, the restaurant welcomes families, is wheelchair accessible, provides booster and high chairs, and offers seating including outdoor seating.
Does Dairy Queen Grill & Chill have a drive-thru and other conveniences?
Yes, it offers a drive-thru, free Wi-Fi, restrooms, mobile ordering and rewards, plus outdoor seating for added convenience.
How can I place an order for pickup at this Dairy Queen location?
You can place an order for pickup online via their ordering page at https://www.dairyqueen.com/en-ca/order/pickup/n/12176/.
Are there any special deals or rewards available for customers?
Yes, you can download the Dairy Queen app to access exclusive deals and participate in mobile ordering and rewards programs.
What nearby restaurants are close to Dairy Queen Grill & Chill on Prospect St?
Nearby restaurants include Boston Pizza which serves pizza and chicken, KFC known for chicken wings, and STUFT Burger Bar and Poutinerie.
What nearby financial services can customers access near Dairy Queen Grill & Chill?
Customers can find several banks and financial services nearby such as BMO Bank of Montreal, Money Mart, Western Union, and BMO Financial Group.
Are there any nearby places where customers can shop or relax after visiting Dairy Queen?
Yes, customers can visit Best Buy Canada for electronics shopping, Jumping Jacks Children’s Boutique for clothing and gifts, or unwind at the Resilience Spa Inc nearby.
Is there parking or convenience stores near Dairy Queen Grill & Chill?
Yes, there are convenience stores and gas stations such as Circle K and Irving Oil nearby that offer parking and quick stops for coffee or fuel.