Subway

3.7
245 reviews

About

Sandwich RestaurantFast Food RestaurantRestaurantTake Out RestaurantCaterer
Your local Shelby Subway® Restaurant at 135 5th Avenue North brings bold new flavors and classic favorites to guests every day. Enjoy our famous Footlongs, 6" sandwiches, wraps, and salads, ordered quickly in the app or online, through convenient delivery, in-restaurant dining, or curbside pickup. We’re proud to offer a fresh alternative to typical fast food with fresh-cut veggies, tasty proteins, fresh-baked bread, and delicious cookies. We’re also here for your catering needs. All Subway® Restaurants are independently owned and operated by business owners who employ talented Sandwich Artists™.

Details

  • Dine-inAvailable
  • Drive-throughNot available

Location

Subway
135 5th Avenue North, Shelby, MT
59474, United States

Hours

Reviews

3.7
245 reviews
5 stars
102
4 stars
47
3 stars
50
2 stars
14
1 star
32

What are people saying?

AI-generated from recent customer reviews

Cleanliness

Many customers praised the cleanliness of the restaurant, noting it as one of the cleanest Subways they have visited.

Customer Service

Feedback on customer service was mixed; while some praised the friendliness and helpfulness of staff, others reported rude behavior and poor service.

Food Quality

There were numerous complaints about food quality, including undercooked bread, slimy vegetables, and incorrect orders, leading to dissatisfaction among several customers.

Speed of Service

Service speed was inconsistent, with some customers experiencing long wait times despite the restaurant not being busy, while others noted quick service.

Management Issues

Several reviews indicated problems with management, including staff training and inventory management, which contributed to negative experiences.
  • MC
    Minnie Calangi
    Oct 11, 2025
    5.0
    I like the ambience at Subway, Shelby! Good customer service at all times. Cleanest restroom in this little town!
  • SS
    Stephanie S
    Jul 11, 2025
    4.0
    Cute subway, and I'm not sure why this place has such a low rating. It was clean, the ladies serving us were pleasant and friendly, and it's in a cute building. My only complaint was that the bread was a little under done. I mean, Subway is way too expensive for a sandwich, but that's not this particular stores fault.
  • CA
    Chubby Amigo
    Jan 21, 2018
    3.0
    The building is very cool. its a subway sandwich
  • NB
    Nonya Business
    Nov 30, 2017
    5.0
    Restaurant was clean, very friendly and fast staff.... David was awesome amazing customer service! Highly recommend
  • PR
    Pat Richardson
    Oct 27, 2017
    3.0
    Friendly service, little slow

Frequently Asked Questions About Subway

Where is the local Subway restaurant located in Shelby, MT?

The Subway restaurant is located at 135 5th Avenue North, Shelby, MT 59474, in Toole.

What are the operating hours for Subway in Shelby?

Subway is open Monday through Thursday from 8:30 AM to 9:30 PM, Friday and Saturday from 8:30 AM to 10:00 PM, and Sunday from 9:00 AM to 9:00 PM.