Dairy Queen Grill & Chill

4.2
522 reviews

About

Fast Food RestaurantIce Cream ShopDairy Queen
Soft-serve ice cream & signature shakes top the menu at this classic burger & fries fast-food chain.

Details

  • Drive-throughAvailable
  • RestroomAvailable
  • Welcomes familiesAvailable
  • Kid friendlyAvailable

Location

Dairy Queen Grill & Chill
63087 US Highway 93, Ronan, MT
59864-2319, United States

Hours

Reviews

4.2
522 reviews
5 stars
273
4 stars
141
3 stars
68
2 stars
15
1 star
25

What are people saying?

AI-generated from recent customer reviews

Service Issues

Many customers reported poor service, including rude staff and long wait times.

Food Quality

Inconsistency in food quality was noted, with complaints about cold and improperly prepared items.

Cleanliness

The dining area and restrooms were frequently described as dirty and in need of attention.

Ice Cream Praise

Despite issues, many customers praised the ice cream, noting it as a highlight of their experience.
  • ZD
    Zachaury D
    Jan 4, 2026
    1.0
    Horrible customer service and an even dirtier restaurant. Don’t work front counter if you’re gonna ignore customers. Also food was very sub par and the worst I’ve had from a Dairy Queen location. Additionally I’d save your money and go to a restaurant who will take pride in their customers and service.
  • KS
    kevin schoon
    Dec 23, 2025
    3.0
    Food and service is so hit and miss. Some days are good, some not so good. Always feels dirty on the inside.
  • WC
    Wendall Charlo
    Oct 26, 2025
    3.0
    ⭐️⭐️⭐️ — Decent, but often missing something My wife and I enjoy DQ Ronan and the customer service is usually friendly — not the best, but always polite and helpful. The food tastes good when everything makes it into the bag. The issue is consistency. Nearly every time we’ve ordered, something ends up missing. For example, one visit they forgot my burger… which was the main part of my meal. And dipping sauces? They seem to disappear into another dimension. 😅 We still go back because it’s convenient and the ice cream is always great, but it’d be awesome to see a little more attention to detail when packing orders.
  • AP
    Angelic Parizeau
    Oct 6, 2025
    1.0
    I was on time to pick up my mobile order. My order was not on the counter. Katie said there was no Dr.Pepper...I told her it's ok...first asked for a drink refund but then quickly realized it's in a meal so probably won't make a difference. Katie got irritated, rolled her eyes and walked off. When Katie came back to the counter she had a drink and a bag and a plain Sunday and proceeded to put it over on the other drive thru register and walked off..Katie goes to the drive thru window to help. Turned around and finally told me my food was over there. VERY RUDE SERVICE, NO ONE KNOWS HIW TO SMILE... then on top of it all....our food was completely cold...do you guys even toast the bun anymore?...Worst service yet.
  • LT
    Lyndel T
    Sep 16, 2025
    5.0
    Dropped in for a late night Oreo cookie large Blizzard and it hit the spot! SO GOOD! Had fun talking with the kids behind the counter, looked like they were having a good time at work! When staffed has fun at their job, my time there and the food is ALWAYS better! Great job crew!

Frequently Asked Questions About Dairy Queen Grill & Chill

What are the opening hours of Dairy Queen Grill & Chill in Ronan, MT?

Dairy Queen Grill & Chill in Ronan, MT is open every day from 11:00 AM to 9:00 PM.

What type of food and treats does Dairy Queen Grill & Chill offer?

They specialize in soft-serve ice cream, signature shakes, Blizzard® treats, Grillburgers®, chicken strip baskets, and DQ cakes.