Subway

4.2
312 reviews

About

Sandwich RestaurantFast Food RestaurantRestaurantTake Out RestaurantCaterer
Your local Polson Subway® Restaurant at 50033 US Hwy 93 brings bold new flavors and classic favorites to guests every day. Enjoy our famous Footlongs, 6" sandwiches, wraps, and salads, ordered quickly in the app or online, through convenient delivery, in-restaurant dining, or curbside pickup. We’re proud to offer a fresh alternative to typical fast food with fresh-cut veggies, tasty proteins, fresh-baked bread, and delicious cookies. We’re also here for your catering needs. All Subway® Restaurants are independently owned and operated by business owners who employ talented Sandwich Artists™.

Details

  • Dine-inAvailable
  • Drive-throughNot available

Location

Subway
50033 US Hwy 93, Polson, MT
59860, United States

Hours

Reviews

4.2
312 reviews
5 stars
181
4 stars
68
3 stars
33
2 stars
8
1 star
22

What are people saying?

AI-generated from recent customer reviews

Staff Attitude

Several customers reported negative experiences with a staff member named Jason, describing him as rude and unprofessional, which detracted from their overall experience.

Positive Staff Interactions

In contrast, many reviews highlighted friendly and helpful staff members, such as Miles and Mary, who provided excellent service and contributed positively to the dining experience.

Food Quality

The food quality received mixed reviews; while many customers enjoyed their sandwiches and found them fresh, others reported issues with incorrect orders and unsatisfactory food preparation.

Cleanliness and Environment

The cleanliness of the store was noted positively by some customers, while others mentioned dirty tables and a lack of attention to the dining area.

Service Speed

Customers appreciated the fast service during busy times, although some reported delays and disorganization during their visits.
  • SW
    Shanita Wall
    Oct 29, 2025
    1.0
    Walked in a couple hours before closing to order sandwiches, the older woman working was an absolute delight! (Sorry I didn't get your name but I think you were fairly new and still training). Jason on the other hand was extremely RUDE and off putting! During the whole interaction he was rude and had attitude all while huffing and puffing n breathing loud because his co worker was reading what ingredients go on what sandwich while she made them. He then asked what if like on the sandwich to which I replied chipotle sauce, and he threw his hands in the air n said we don't have it! Then proceeded to turn around and grab a full bottle of chipotle out of the little fridge behind him. After the sandwiches were made he got mad that we didn't tell him good bye after one person in our party thanked the two for the sandwiches.....sounds like Jason needs to be terminated or trained in customer service cuz he's got A LOT of bad reviews.....do better subway!!
  • QQ
    Quinn
    Oct 29, 2025
    1.0
    We came in to get dinner at 7. They don't close until 10. You would think we accidentally kicked Jason's prized possession on our way in, the greeting was non existent and we could immediately tell he was in a bad mood. Get a new job if you don't want to serve people dinner. Idk if the job posting for Jason's position lied to him that he'd be swimming with dolphins all day, only to find out he'd be building sandwiches for people, but he seems very disappointed with his own life choices and someone wants to blame each customer because he accepted a job at Subway. Dude is super rude and condescending. He appeared to show the same disdain for his coworker, who was lovely and helpful, as he has for the customers. There were 2 of us leaving and one of us said thanks for the food, and he yelled at the other one of us "what, no thank you, no goodbye, no nothing?" like he wanted a prize for being the worst sandwich maker on Flathead Lake. Not every person in a group needs to thank you, my guy. And with the sandwiches you threw together and the attitude the whole time, one thank you is too many. Find somewhere else to work so people can get their meal without the side of condescension.
  • SF
    Svenska Flicka
    Sep 17, 2025
    5.0
    Super friendly staff, great sandwich with ample ingredients. I've visited Subways that were much less generous with ingredients and very unhappy staff, so this was refreshing!
  • KW
    kelsey wolf
    Sep 8, 2025
    1.0
    I don’t usually leave reviews but I just had to for this experience and clearly I’m not alone based on other reviews. I was having a good day and stopped in for a wrap (which was good) but the service was very disappointing. Jason was rude and condescending. When I was asking for tomato on my wrap he didn’t say anything so I repeated myself and he then gestured at the ingredients in front of me as if I was supposed to see and know that they did not have tomatoes.. granted I noticed that there wasn’t any in front of me but I figured they had some in the fridge behind him or in the back. (How am I supposed to know) He then said “if I had any they’d be right here” in a condescending way. He simply could have told me that he didn’t have any tomatoes instead of being rude, he was also being testy with his colleague who I believe was Dez, who by the way was a great help and was friendly to us. Jason also told another customer in front of me that he needed to speak up (also in a rude manner) I think Jason needs to consider a different career away from customer service if he can’t show some patience and kindness. It really is that simple I was trying to be friendly but there’s no reason to be a dill weed when your job is based around customers. Hopefully someone in charge reads these reviews and talks to him.
  • MM
    Michael Magers
    Aug 28, 2025
    1.0
    8-28-25. Showed up at 9:06 pm on a Thursday, closing time is listed at 10 pm on Google maps and their front door. Jason was not excited to see us. We walked in and he walked into the back. Came back up front after 5 minutes. Ok, that's fine, just awkward. Ordered our sandwich. Just very abrupt and off putting interaction. I was asked if american was OK, I said "that's perfect.". I was then asked if that meant yes. yeah man, its more of a yes than your unprofessional demeanor and communication skills. Ate in the dining room, which was clean and well lit, totally fine part of the experience. But soon after sitting down, Jason was rolling up and collecting floor mats, they were both very loudly tossed onto the floor behind our booth, fine, I get it, its the closing procedure, but its only 9:23 man and it was startling. Female behind the counter with Jason was very personable and polite. Thanked us for eating there. I did not catch her name or tag and I apologize for that. One minus for the facility is there is no bathroom on site. On one hand, it would have been nice to wash my hands before eating with them, on the other hand, I could only imagine the fervor and enthusiasm Jason would have attacked them with. After gathering our food and sitting we began to look at other Google reviews and it appears our experience was mirrored by others.

Frequently Asked Questions About Subway

Where is the Subway restaurant located?

The Subway restaurant is located at 50033 US Hwy 93 in Polson, MT 59860.

What are the operating hours of the Subway restaurant in Polson?

The Subway restaurant is open Monday through Saturday from 8:00 AM to 10:00 PM, and Sunday from 9:00 AM to 9:00 PM.