Brand Certified
McDonald's
3.3(1014 reviews)
Certified by McDonald's • Mar 01, 2026
Business Details
720 E Broadway, Missoula, MT
59802, United States
Certified by McDonald's • Mar 01, 2026
(406) 728-8692
Certified by McDonald's • Mar 01, 2026
http://www.mcdonalds.com/
Certified by McDonald's • Mar 01, 2026
About
Certified by McDonald's • Mar 01, 2026
Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Details
- Drive-throughAvailable
Location
Certified by McDonald's • Mar 01, 2026
Hours
Certified by McDonald's • Mar 01, 2026
Reviews
3.3
1,014 reviews
5 stars
300
4 stars
223
3 stars
195
2 stars
76
1 star
220
What are people saying?
AI-generated from recent customer reviews
Service Quality
Customers frequently reported rude and unhelpful staff, with many experiences highlighting poor customer service and lack of engagement from employees.
Order Accuracy
A significant number of reviews mentioned incorrect orders, with customers receiving wrong items or missing components regularly.
Food Quality
Many customers complained about cold, stale, or poorly prepared food, particularly fries and breakfast items.
Wait Times
Numerous reviews indicated long wait times both in the drive-thru and inside the restaurant, with some customers waiting excessively for their orders.
Management Issues
Several reviews pointed to poor management practices, including inadequate staffing and lack of oversight, contributing to the overall negative experience.
- AFAsher FuhrmanFeb 6, 20264.0It made me through up
- JNJennifer NguyenFeb 4, 20265.0Always kind staff
- LLLebJan 28, 20261.0It's crazy how you guys constantly leave all these little boys in this stores without any actual adult to supervison for them resulting in to go orders taking 15-20 minutes past pickup time because it's just not important to him because they're little boys that have no work ethic. Absolutely crazy that you guys leave kids in your store to work on supervised talk about a poorly managed store but hey who cares about us who cares if we don't make minimum wage because we pick up items at your store that take 20 minutes to prepare for a $3 order hey who cares right. You guys have a 3.3 rating on Google. You know how poorly managed a store has to be to have a 3.3 rating
- TTTannJan 21, 20265.0Everyone is always so friendly, and the food is the best. Fries are always hot and food is always made correctly. Id recommend over the other McDonald's locations.
- DLDon LewisJan 13, 20265.0Fresh food
Frequently Asked Questions About McDonald's
What are the regular opening hours for this McDonald's location?
The McDonald's at 720 E Broadway, Missoula, MT is open daily from 5:00 AM to 11:00 PM.
When is the drive-thru available at this McDonald's?
The drive-thru is open from 5:00 AM to 11:00 PM Monday through Thursday and Sunday, and until midnight on Friday and Saturday.
Does this McDonald's offer delivery services?
Yes, delivery is available daily from 6:00 AM to 10:00 PM with options including same-day and no-contact delivery.
How can I order McDonald's delivery online?
You can order delivery online through https://mcdonalds.order.online/business/-5579 or use the McDonald's app.
What payment methods are accepted at this McDonald's?
This McDonald's accepts American Express, Android Pay, Apple Pay, cash, Discover, Mastercard, and Visa.
Are there mobile apps available to order from this McDonald's?
Yes, you can use the McDonald's App available on the Apple App Store and Google Play Store to place orders.
Does this McDonald's provide Wi-Fi and drive-thru services?
Yes, this location offers both Wi-Fi and drive-thru services for customer convenience.
What nearby dining options are there besides this McDonald's?
Nearby dining options include Baba's Burgers (Greek cuisine), Finnegans Family Restaurant (American and diner), and Taco Bell for Mexican fast food.
Are there hotels close to this McDonald's for travelers?
Yes, nearby hotels include Campus Inn Missoula, Motel 6 Missoula East MT, and Travelodge Inn & Suites by Wyndham Missoula University Park, convenient for guests looking to dine nearby.
What recreational places are near this McDonald's for visitors to check out?
Greenough Park and City of Missoula Parks & Recreation are nearby, ideal for outdoor activities before or after dining.
Brand Certified Facts from McDonald's
McDonald's partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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