Business Details
About
Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Details
- Drive-throughAvailable
Location
Hours
Reviews
3.3
1,008 reviews
5 stars
297
4 stars
222
3 stars
194
2 stars
76
1 star
219
What are people saying?
AI-generated from recent customer reviews
Service Quality
Numerous customers reported rude and unhelpful staff, with many experiences of long wait times and incorrect orders.
Food Quality
Many reviews highlighted issues with cold, stale, or incorrect food items, including cold fries and missing components.
Management Issues
Customers expressed dissatisfaction with management's handling of staff and operational problems, leading to poor service and food quality.
Cleanliness
Some customers noted that the restaurant was clean, particularly the restrooms, but this was overshadowed by service and food issues.
Inconsistent Experience
While some customers had positive experiences with friendly staff and quick service, these were often exceptions amidst a pattern of negative feedback.
- KKKatieDec 10, 20251.0I waited in the drive through for 4 minutes without even a hello, then no one was at the front counter. Wouldn’t recommend this location.
- JHJacob HarrisNov 30, 20251.01/5 because I can’t figure out 0/5 I live in the apartments next door and have learned the only consistent thing with this location is the above and beyond rude service and extreme lack of work attitude and ethic in the employees and management for allowing this outlook to become the staple of this location.
- JBJason BruxvoortNov 23, 20251.0COLD FRIES FIGURE IT OUT JEEZ
- JWJack WileyNov 16, 20254.0Good quick service for picking up a couple of ice creams when my girlfriends teeth were hurting! Thanks McDonald's!
- VCVanessa CoyleNov 2, 20251.0Worst location ever . And has been for years. They half ass the orders every time. Our food is always made wrong the labels tinted are crept but they manage to make it right. Simple as add pickles is it. Then they put half pieces of cheese . You walk in ask nicely to correct the problem and they say yep sounds about right and just go grab these items they forgot .
Frequently Asked Questions About McDonald's
What are the regular opening hours for this McDonald's location?
The McDonald's at 720 E Broadway, Missoula, MT is open daily from 5:00 AM to 11:00 PM.
When is the drive-thru available at this McDonald's?
The drive-thru is open from 5:00 AM to 11:00 PM Monday through Thursday and Sunday, and until midnight on Friday and Saturday.
Does this McDonald's offer delivery services?
Yes, delivery is available daily from 6:00 AM to 10:00 PM with options including same-day and no-contact delivery.
How can I order McDonald's delivery online?
You can order delivery online through https://mcdonalds.order.online/business/-5579 or use the McDonald's app.
What payment methods are accepted at this McDonald's?
This McDonald's accepts American Express, Android Pay, Apple Pay, cash, Discover, Mastercard, and Visa.
Are there mobile apps available to order from this McDonald's?
Yes, you can use the McDonald's App available on the Apple App Store and Google Play Store to place orders.
Does this McDonald's provide Wi-Fi and drive-thru services?
Yes, this location offers both Wi-Fi and drive-thru services for customer convenience.
What nearby dining options are there besides this McDonald's?
Nearby dining options include Baba's Burgers (Greek cuisine), Finnegans Family Restaurant (American and diner), and Taco Bell for Mexican fast food.
Are there hotels close to this McDonald's for travelers?
Yes, nearby hotels include Campus Inn Missoula, Motel 6 Missoula East MT, and Travelodge Inn & Suites by Wyndham Missoula University Park, convenient for guests looking to dine nearby.
What recreational places are near this McDonald's for visitors to check out?
Greenough Park and City of Missoula Parks & Recreation are nearby, ideal for outdoor activities before or after dining.