Business Details
About
Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Details
- Drive-throughAvailable
Location
Hours
Reviews
3.3
1,005 reviews
5 stars
296
4 stars
222
3 stars
194
2 stars
76
1 star
217
What are people saying?
AI-generated from recent customer reviews
Order Accuracy
Customers frequently reported issues with incorrect orders, including missing items and wrong food.
Service Quality
Many reviews highlighted poor customer service, including rude staff and lack of responsiveness.
Food Quality
Numerous complaints were made about cold, stale, or inedible food, with specific mentions of cold fries and sandwiches.
Speed of Service
Customers consistently noted slow service, particularly in the drive-thru, with long wait times reported.
Cleanliness
Some reviews praised the cleanliness of the location, particularly the restrooms, while others noted issues with overall cleanliness.
- JWJack WileyNov 16, 20254.0Good quick service for picking up a couple of ice creams when my girlfriends teeth were hurting! Thanks McDonald's!
- VCVanessa CoyleNov 2, 20251.0Worst location ever . And has been for years. They half ass the orders every time. Our food is always made wrong the labels tinted are crept but they manage to make it right. Simple as add pickles is it. Then they put half pieces of cheese . You walk in ask nicely to correct the problem and they say yep sounds about right and just go grab these items they forgot .
- MWMatt WarnerOct 29, 20252.0Don't order drive through here after 9pm. 100% of the time it is wrong.
- JWJeromy WilliamsOct 28, 20251.0It was by far the worst McDonald's I ever had I going to bring half of it back and I want free breakfast they forgot my sauces and the nuggets my dog would not even eat and my fish sandwich was all bad I will bring it back in morning that was crap
- JSJeremy SiskOct 27, 20255.0Food. With toys if you get a happy meal
Frequently Asked Questions About McDonald's
What are the regular opening hours for this McDonald's location?
The McDonald's at 720 E Broadway, Missoula, MT is open daily from 5:00 AM to 11:00 PM.
When is the drive-thru available at this McDonald's?
The drive-thru is open from 5:00 AM to 11:00 PM Monday through Thursday and Sunday, and until midnight on Friday and Saturday.
Does this McDonald's offer delivery services?
Yes, delivery is available daily from 6:00 AM to 10:00 PM with options including same-day and no-contact delivery.
How can I order McDonald's delivery online?
You can order delivery online through https://mcdonalds.order.online/business/-5579 or use the McDonald's app.
What payment methods are accepted at this McDonald's?
This McDonald's accepts American Express, Android Pay, Apple Pay, cash, Discover, Mastercard, and Visa.
Are there mobile apps available to order from this McDonald's?
Yes, you can use the McDonald's App available on the Apple App Store and Google Play Store to place orders.
Does this McDonald's provide Wi-Fi and drive-thru services?
Yes, this location offers both Wi-Fi and drive-thru services for customer convenience.
What nearby dining options are there besides this McDonald's?
Nearby dining options include Baba's Burgers (Greek cuisine), Finnegans Family Restaurant (American and diner), and Taco Bell for Mexican fast food.
Are there hotels close to this McDonald's for travelers?
Yes, nearby hotels include Campus Inn Missoula, Motel 6 Missoula East MT, and Travelodge Inn & Suites by Wyndham Missoula University Park, convenient for guests looking to dine nearby.
What recreational places are near this McDonald's for visitors to check out?
Greenough Park and City of Missoula Parks & Recreation are nearby, ideal for outdoor activities before or after dining.