McDonald's

2.6
408 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
8745 Highway 93 North, Missoula, MT
59808, United States

Hours

Reviews

2.6
408 reviews
5 stars
101
4 stars
47
3 stars
49
2 stars
26
1 star
185

What are people saying?

AI-generated from recent customer reviews

Service Issues

Numerous customers reported long wait times, incorrect orders, and rude staff interactions.

Food Quality

Many reviews mentioned cold, stale, or improperly prepared food, leading to dissatisfaction.

Cleanliness

Multiple customers noted dirty tables and unsanitary conditions in the restaurant.

Staffing Problems

Several reviews highlighted understaffing and lack of management oversight, contributing to poor service.

Positive Experiences

A few customers shared positive experiences with friendly staff and fresh food, indicating some variability in service quality.
  • BJ
    Brian Jones
    3 days ago
    1.0
    Ordered a cane and a triple cheeseburger with extra everything, it only had two patties and cheese, that’s not what me upset, 11 minutes to get someone to fix my order then I had to run out my wig her ice cream b4 it completely melted because apparently it has been sitting for a minute,, The problem I think is there putting orders on the counter and not calling numbers or names and no screen to let me know your orders ready,, there were customers going thru other peoples food to see if was there’s, never seen anything like it,
  • TA
    Tobias Adams
    Jan 3, 2026
    1.0
    Waited at the drive thru only to find out nobody was working and the doors were locked.
  • MS
    Martin Salter
    Jan 3, 2026
    1.0
    9am. Nobody inside. Locked up tight.
  • CW
    Clint Westwood
    Jan 3, 2026
    1.0
    Almost 6 AM. Google says this location is open. There’s nobody inside. Disappointed.
  • KH
    Kevin Harris
    Dec 31, 2025
    1.0
    On 12 3025 I stopped in there first I use the order machine out from the front desk. It didn’t print my ticket and second of all I seen two girls cleaning up tables and sweeping the floor and then when they were done, they walked up to where They put orders together, neither one of them ever washed their hands and started grabbing customers food and putting in the bags why the manager was in the back somewhere and it was giggling and laughing between the girls and the cooks so I pretty much grab my food. Didn’t even say nothing walk to the nearest garbage can threw it away, but I didn’t trust it.

Frequently Asked Questions About McDonald's

What are the opening hours for McDonald's in Missoula, MT?

McDonald's in Missoula is open daily from 5:00 AM to midnight.

When is the drive-thru service available at this McDonald's location?

The drive-thru is open every day from 5:00 AM until midnight.