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McDonald's

2.6
(409 reviews)

Business Details

8745 Highway 93 North, Missoula, MT
59808, United States
(406) 327-9000
http://www.mcdonalds.com/

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
8745 Highway 93 North, Missoula, MT
59808, United States

Hours

Reviews

2.6
409 reviews
5 stars
101
4 stars
46
3 stars
49
2 stars
26
1 star
187

What are people saying?

AI-generated from recent customer reviews

Service Issues

Numerous customers reported long wait times, incorrect orders, and rude staff interactions.

Cleanliness

Many reviews highlighted dirty tables, floors, and unsanitary conditions in the restaurant.

Food Quality

Customers frequently complained about cold, poorly prepared food and missing items from their orders.

Staff Behavior

Mixed feedback on staff demeanor, with some praising friendly service while others noted rudeness and lack of professionalism.
  • JN
    Jesse Newsom
    Feb 5, 2026
    1.0
    My order was completely messed up paid for extras and didn’t get them, so extra pickles are 2 pickles on a burger and extra cheese is 1 slice and extra salt is none
  • JF
    Juan F
    Jan 12, 2026
    1.0
    Ordered a quarter pounder meal took them 15 minutes to get my order out other people got there order before me and I was there first the people making the food were just laughing and messing with each other instead of working they were really loud
  • BJ
    Brian Jones
    Jan 9, 2026
    1.0
    Ordered a cane and a triple cheeseburger with extra everything, it only had two patties and cheese, that’s not what me upset, 11 minutes to get someone to fix my order then I had to run out my wig her ice cream b4 it completely melted because apparently it has been sitting for a minute,, The problem I think is there putting orders on the counter and not calling numbers or names and no screen to let me know your orders ready,, there were customers going thru other peoples food to see if was there’s, never seen anything like it,
  • TA
    Tobias Adams
    Jan 3, 2026
    1.0
    Waited at the drive thru only to find out nobody was working and the doors were locked.
  • KH
    Kevin Harris
    Dec 31, 2025
    1.0
    On 12 3025 I stopped in there first I use the order machine out from the front desk. It didn’t print my ticket and second of all I seen two girls cleaning up tables and sweeping the floor and then when they were done, they walked up to where They put orders together, neither one of them ever washed their hands and started grabbing customers food and putting in the bags why the manager was in the back somewhere and it was giggling and laughing between the girls and the cooks so I pretty much grab my food. Didn’t even say nothing walk to the nearest garbage can threw it away, but I didn’t trust it.

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Certified March 01, 2026Yext Knowledge Graph
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