McDonald's

2.7
401 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
8745 Highway 93 North, Missoula, MT
59808, United States

Hours

Reviews

2.7
401 reviews
5 stars
100
4 stars
47
3 stars
49
2 stars
26
1 star
179

What are people saying?

AI-generated from recent customer reviews

Order Accuracy

Numerous customers reported issues with incorrect orders, including missing items and wrong modifications.

Service Quality

Mixed reviews on staff friendliness; some praised individual employees while others noted rudeness and lack of professionalism.

Food Quality

Many customers complained about cold, stale, or poorly prepared food, with several mentioning health concerns.

Cleanliness

Consistent feedback highlighted unclean dining areas and restrooms, contributing to a negative dining experience.

Long Wait Times

Customers frequently experienced long wait times for their orders, both in-store and at the drive-thru.
  • HR
    HAYDER AL ROBAY
    Nov 17, 2025
    1.0
    No matter you order or select, they don’t care & don’t pay attention for details! I’ve clearly mentioned in my order that I don’t want a bacon, and I confirmed with the lady, then guess what, I received my order with bacon! After long waiting time, they finally issued me a refund!! This’s a joke!!
  • KS
    Kolt Schellenberg
    Nov 12, 2025
    1.0
    We ordered our food and it took 10mins to get out. And they still didnt give us everything. And the food was cold by the time it got to us.
  • SI
    Shem Ishler
    Nov 6, 2025
    5.0
    McDonald’s Monopoly FREE McChicken is McSlappin!!!! Order done so FAST! Order done so RIGHT! Order done so GOOD!
  • SS
    Swift Squilly
    Nov 1, 2025
    1.0
    Was a little crowded, I get that. It took ridiculously long to even pay for the order, none of the kiosks were working, and no one would come to counter. Then they took the paper that literally tells them exactly what not to put on it, and they did the exact opposite. Couldn't even eat the food since they didn't listen to the order, and mt fries were cold. Took me 30 minutes and 14 dollars to not get to eat. I'd sooner starve then attempt to order here again. I get it is a mcdonalds, but holy, I have never had a worse experience.
  • DP
    Denis P
    Oct 20, 2025
    1.0
    I ordered a latte and a cookie, everything was on the menu, but they gave me my order and said they didn't have any coffee. Why would I want a cookie without coffee if they didn't have any coffee? If they didn't have any coffee, why did they prepare my order and then tell me they didn't have any coffee? I had already paid for my order, and they didn't refund my money or give me my order.

Frequently Asked Questions About McDonald's

What are the opening hours for McDonald's in Missoula, MT?

McDonald's in Missoula is open daily from 5:00 AM to midnight.

When is the drive-thru service available at this McDonald's location?

The drive-thru is open every day from 5:00 AM until midnight.