McDonald's

3.4
1550 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
3310 Brooks St, Missoula, MT
59801, United States

Hours

Reviews

3.4
1,550 reviews
5 stars
467
4 stars
343
3 stars
324
2 stars
154
1 star
262

What are people saying?

AI-generated from recent customer reviews

Service Issues

Numerous customers reported poor service, including rude staff, long wait times, and incorrect orders.

Food Quality

Many reviews highlighted inconsistent food quality, with complaints about cold, poorly prepared, or incorrect items.

Cleanliness

Some customers praised the cleanliness of the restaurant, while others noted unsanitary conditions and lack of proper hygiene practices.

Management Problems

Several reviews mentioned unprofessional behavior from management, including rude interactions and poor handling of customer complaints.

Positive Experiences

Despite the negative feedback, some customers reported positive experiences with friendly staff and enjoyable meals.
  • SI
    Shem Ishler
    Nov 5, 2025
    4.0
    Them McDonald’s Monopoly free sandwiches hitting hard at this joint. Made fast, made hot, made right. You could say the crew at this big D’s is on the DOING IT RIGHT CREW.
  • DP
    Derek Peisert
    Nov 5, 2025
    2.0
    I ordered DoorDash and I ordered a large root beer I got a medium a medium sweet tea got that correct and the fries but no straws and no spoon for my hot fudge sundae
  • VV
    Val
    Nov 2, 2025
    1.0
    This is the 4th time I’ve had a bad experience at this McDonald’s, and it just keeps getting worse. I spent over $30 and got cold fries, a dirty coffee, and my ice cream was missing again. The Quarter Pounder was cold, and the staff were rude and unprofessional. It’s clear they don’t care about food safety or customer service. The place feels dirty and poorly managed. I’m done giving chances — this McDonald’s needs serious retraining and better management.
  • JD
    Jim Dandy
    Nov 1, 2025
    5.0
    Whoever is working when I show up , there always ready to make it quick. Appreciate you all
  • NZ
    N1 Z2
    Nov 1, 2025
    5.0
    We grabbed a quick bite before doing Halloween festivities. It looks like lots of Missoula had the same idea! They had extra staff on to handle the traffic. They would give you drinks, then have you pull around front to get your order. The runner was working his tail off. They kept up with the flood of people coming through, though. It was pretty impressive to watch!

Frequently Asked Questions About McDonald's

What are the regular operating hours for McDonald's in Missoula, MT?

McDonald's in Missoula is open daily from 5:00 AM to 2:00 AM.

When is the drive-thru service available at this McDonald's location?

The drive-thru is open every day from 5:00 AM to 2:00 AM.