Mixed reviews on customer service, with some praising friendly staff while others reported rude interactions and poor service.
Food Quality
Food quality is generally appreciated, but there are complaints about incorrect orders, portion sizes, and cleanliness issues.
Speed of Service
Many customers highlight the fast service, although there are instances of long wait times reported.
Consistency
Some customers noted inconsistencies in order accuracy and quality across visits.
HH
Heather
Feb 8, 2026
5.0
Excellent!
KM
Kaleigh Mahaney
Jan 14, 2026
5.0
I ordered delivery on the app and there was a little mix up on the sandwich I received. When I called to let them know they were sooooo nice and made me a new sandwich to be delivered so quickly! The manager was so kind and it was honestly one of the best sandwiches I’ve ever had from JJs! Love this JJs location!!!
JS
James Solomon
Jan 4, 2026
3.0
Wrap tasted good but was really light on the chicken
BI
Bruce InCharlotte
Nov 29, 2023
4.0
With the cloudy weather, I'm out of food in the Sprinter van. The battery ran down and therefore the fridge was out of power so yesterday, I finished off the ham and cheese before it spoiled. So what's for lunch today?
Jimmy John's caught my eye and rather than get my usual (which I haven't had in a couple of years), I chose the Chicken Bacon Ranch Wrap. As is usual, it was prepared in a flash and I was on my way. I didn't eat it for an hour but it held up perfectly. Deliciously filled and perfectly wrapped.
Good stuff that I enjoyed thoroughly and at a reasonable price.