Jimmy John's

3.8
185 reviews

About

Sandwich Restaurant

Location

Jimmy John's
420 N Higgins Ave, Missoula, MT
59802, United States

Hours

Reviews

3.8
185 reviews
5 stars
89
4 stars
37
3 stars
20
2 stars
8
1 star
31

What are people saying?

AI-generated from recent customer reviews

Customer Service

Numerous reviews highlighted poor customer service, with reports of rude staff and incorrect orders.

Food Quality

Mixed feedback on food quality, with some customers praising the taste while others reported issues like small portions and incorrect ingredients.

Speed of Service

While many customers appreciated the fast service, several reviews noted delays in delivery and order preparation.

Cleanliness

Some customers expressed concerns about cleanliness, including finding hair in sandwiches and unsanitary conditions.
  • JS
    James Solomon
    Jan 4, 2026
    3.0
    Wrap tasted good but was really light on the chicken
  • AM
    Anne Marek
    Aug 25, 2025
    1.0
    After waiting AN HOUR for my food, my potato salad isn’t even half full. Is the amount of potato salad changing but the price is staying the same?
  • KJ
    KW J
    Mar 3, 2018
    1.0
    My order is never correct and often times it is a massive hassle to get it made correctly. They do not care about their customers or employees. It's obvious there are internal issues when not a single employee has a smile and they look as of they would rather jump off a bridge than be at work.
  • AJ
    Alex Jude
    May 16, 2017
    5.0
    It took over a half an hour, but once I called and spoke with someone they were very nice and corrected it. And it was very fast the next time. Restored my love for Jimmy John's!
  • RW
    Ryan Wakefield
    Jan 24, 2017
    5.0
    Love Jimmy John's their product is consistent at all of their locations. We brought a bus of kids to this location and they rocked out our order in no time flat!