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Dairy Queen Grill & Chill

3.8
(957 reviews)

Business Details

3753 N Reserve St, Missoula, MT
59808-1517, United States
(406) 728-5950
https://www.dairyqueen.com/

About

Fast Food RestaurantIce Cream ShopDairy Queen
Soft-serve ice cream & signature shakes top the menu at this classic burger & fries fast-food chain.

Details

  • Drive-throughAvailable
  • [Free/Paid] wi-fiNot available
  • RestroomAvailable
  • Welcomes familiesAvailable

Location

Dairy Queen Grill & Chill
3753 N Reserve St, Missoula, MT
59808-1517, United States

Hours

Reviews

3.8
957 reviews
5 stars
413
4 stars
241
3 stars
128
2 stars
59
1 star
116

What are people saying?

AI-generated from recent customer reviews

Service Issues

Numerous customers reported long wait times, incorrect orders, and poor customer service experiences.

Food Quality

Many reviews mentioned inconsistent food quality, with complaints about cold or improperly cooked items, particularly burgers and blizzards.

Pricing Concerns

Several customers expressed dissatisfaction with the high prices relative to the portion sizes and quality of food.

Staff Friendliness

While some customers praised the friendliness of the staff, others reported rude behavior and a lack of professionalism.

Cleanliness

Mixed feedback on cleanliness, with some noting a clean environment while others raised concerns about sanitation practices.
  • KG
    Kristine Green
    Feb 5, 2026
    4.0
    Expensive. My son wanted it. Cheese curds were cold. Onion rings we're not fully cooked. Oreo blizzard did not have extra oreos.
  • LA
    Laali Ariketh
    Jan 14, 2026
    5.0
    The two 3-pc chicken strip meal deals were delicious. Unfortunately they ran out of gravy long before I went to order the meal deals which is understandable since their white gravy is so delicious 😋. I'm not upset that they ran out, I'm upset that I didn't think to ask if they had any white gravy before ordering not that it matters since the chicken strips are good with or without the gravy. I got my step-dad the mix and match $5 deal which was just two of their original cheese burgers which according to him were delicious.
  • KR
    Katrena Reed
    Nov 18, 2025
    1.0
    Every time I come through here I end up waiting about 20-30 minutes in line. That’s no problem. But when I ask to have a blizzard remade because it was made at the beginning of the 20 minutes, I’m refused. It may not have dropped, but I could barely hold the thing without squishing it out of the cup due to it being so melted within. The cashier was kind and spoke with a manager about what to do so I know this was managements choice. Not worth it at all. Now I’ve got a mess in my vehicle because the melted one had no lid either. Thanks guys! Awesome job management.
  • MP
    Megan Peters
    Oct 31, 2025
    1.0
    Drive through, container was nearly empty, toast was soggy, and the ranch looked vile. $12 for 10 fries, four soggy chicken strips and toast?
  • RL
    Robert Leitch
    Oct 8, 2025
    1.0
    Quantity isn’t really worth the price anymore to be honest and it takes a long time. Not sure why they gave us four things of dry sauce when between two chicken strip baskets we had a total of 15 fries. We ordered two kids menu items and they came with more fries than we got. Sadly this is the second time it’s happened.

Brand Certified Facts from Dairy Queen Grill & Chill

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Certified March 01, 2026Yext Knowledge Graph
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