Dairy Queen Grill & Chill

3.8
958 reviews
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Business Details

3753 N Reserve St, Missoula, MT
59808-1517, United States
(406) 728-5950
https://www.dairyqueen.com/
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About

Fast Food RestaurantIce Cream Shop
Soft-serve ice cream & signature shakes top the menu at this classic burger & fries fast-food chain.

Details

  • Drive-throughAvailable
  • [Free/Paid] wi-fiNot available
  • RestroomAvailable
  • Welcomes familiesAvailable

Location

Dairy Queen Grill & Chill
3753 N Reserve St, Missoula, MT
59808-1517, United States

Hours

Reviews

3.8
958 reviews
5 stars
412
4 stars
241
3 stars
128
2 stars
60
1 star
117

What are people saying?

AI-generated from recent customer reviews

Order Accuracy

Many customers reported receiving incorrect orders or missing items, leading to frustration and disappointment.

Service Speed

Customers experienced long wait times in both drive-thru and lobby, with some noting that staff appeared unmotivated.

Food Quality

Inconsistencies in food temperature and quality were highlighted, with several complaints about cold or poorly prepared items.

Customer Service

Mixed reviews on staff friendliness; some customers praised the service while others reported rudeness and unprofessional behavior.

Cleanliness

While some customers noted cleanliness in the restaurant, others raised concerns about sanitation practices among staff.
  • KR
    Katrena Reed
    6 days ago
    1.0
    Every time I come through here I end up waiting about 20-30 minutes in line. That’s no problem. But when I ask to have a blizzard remade because it was made at the beginning of the 20 minutes, I’m refused. It may not have dropped, but I could barely hold the thing without squishing it out of the cup due to it being so melted within. The cashier was kind and spoke with a manager about what to do so I know this was managements choice. Not worth it at all. Now I’ve got a mess in my vehicle because the melted one had no lid either. Thanks guys! Awesome job management.
  • MP
    Megan Peters
    Oct 31, 2025
    1.0
    Drive through, container was nearly empty, toast was soggy, and the ranch looked vile. $12 for 10 fries, four soggy chicken strips and toast?
  • RL
    Robert Leitch
    Oct 8, 2025
    1.0
    Quantity isn’t really worth the price anymore to be honest and it takes a long time. Not sure why they gave us four things of dry sauce when between two chicken strip baskets we had a total of 15 fries. We ordered two kids menu items and they came with more fries than we got. Sadly this is the second time it’s happened.
  • PS
    Patricia Scott
    Sep 25, 2025
    2.0
    Toast was cold, poor/slow service not a lot of fries in the chicken strip basket.
  • JW
    Jared Wiseman
    Sep 7, 2025
    5.0
    Very kind employees, very fast, and delicious!
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Frequently Asked Questions About Dairy Queen Grill & Chill

What are the operating hours of Dairy Queen Grill & Chill in Missoula?

Dairy Queen Grill & Chill is open Monday to Thursday and Sunday from 11:00 AM to 8:30 PM, and on Friday and Saturday from 11:00 AM to 9:00 PM.

Are there any special holiday hours for Dairy Queen Grill & Chill?

Yes, on November 27 and December 25, 2025, the location is closed. On December 24, 2025, it is open from 11:00 AM to 4:00 PM, and on December 31, 2025, it is open from 11:00 AM to 7:00 PM.