Dairy Queen Grill & Chill

3.9
570 reviews

About

Fast Food RestaurantIce Cream Shop
Soft-serve ice cream & signature shakes top the menu at this classic burger & fries fast-food chain.

Details

  • Drive-throughAvailable
  • [Free/Paid] wi-fiNot available
  • RestroomAvailable
  • Welcomes familiesAvailable

Location

Dairy Queen Grill & Chill
1515 Dearborn Ave, Missoula, MT
59801-7810, United States

Hours

Reviews

3.9
570 reviews
5 stars
248
4 stars
155
3 stars
85
2 stars
20
1 star
62

What are people saying?

AI-generated from recent customer reviews

Customer Service

Mixed reviews on customer service; some praised friendly staff while others reported rudeness and poor service.

Food Quality

Inconsistent food quality; complaints about portion sizes, incorrect orders, and food being cold or poorly prepared.

Cleanliness

Multiple reports of unsanitary conditions in the restaurant, including dirty tables and bathrooms.

Hours of Operation

Frequent issues with incorrect posted hours leading to customer frustration.

Ice Cream

Generally positive feedback on ice cream products, particularly Blizzards, though some noted issues with melting and preparation.
  • LV
    Lori Vandehey
    Nov 12, 2025
    1.0
    Banana split barley any ice cream for 7 dollars! Asked for water and they couldn't get it after asking twice.
  • AJ
    Amy Jean
    Sep 29, 2025
    3.0
    Very upsetting when I look up the hours of operation and drive all the way from my house just to see the damn sign up in the drive thru a hour earlier than what it says online. This has happened to me many times and it ticks me off to get my children excited for a late night treat just to be shocked once again the hours are wrong. Please fix your drive thru hours if you're not going to be open that late don't lie and have people count on you being open it's not right!!!!
  • JJ
    Jerry J
    Sep 25, 2025
    4.0
    Quick stop for a sweet treat.
  • FH
    Fayedra Hughes
    Sep 11, 2025
    2.0
    The drive-thru window worker was incredibly rude. She was super short and looked annoyed to be helping us. She also shoved our food bag in our faces and then slammed the window on us as soon as we grabbed it from her. This was on 9/11/25
  • AD
    Alivia Dodson
    Sep 9, 2025
    1.0
    I ordered two mini pumpkin blizzards and they didn’t serve either of them upside down and I pointed it out and she lied to my face and said that they don’t do that with the pumpkin ones because of the whipped cream, but that’s bullshit because I Turned it upside down, and the whipped cream didn’t even budge they just didn’t wanna give me a free one

Frequently Asked Questions About Dairy Queen Grill & Chill

What type of food and treats does Dairy Queen Grill & Chill in Missoula offer?

They serve soft-serve ice cream, signature shakes, Blizzard® Treats, Grillburgers®, chicken strip baskets, and ice cream cakes.

What are the regular operating hours for Dairy Queen Grill & Chill at 1515 Dearborn Ave?

They are open from 11:00 AM to 8:30 PM Monday through Thursday and Sunday, and from 11:00 AM to 9:00 PM on Friday and Saturday.