Mixed reviews on customer service; some staff were friendly and helpful, while others were reported as rude and dismissive.
Food Quality
Food quality is inconsistent; while some customers enjoyed the chicken strips and ice cream, others complained about cold food and incorrect orders.
Operational Issues
Frequent complaints about incorrect hours of operation and long wait times in the drive-thru, leading to customer frustration.
Cleanliness
Several reviews highlighted cleanliness issues within the store, including dirty tables and unsanitary conditions.
Value for Money
Customers expressed concerns about high prices relative to portion sizes and food quality.
GG
Gavin Goicovich
Jan 1, 2026
1.0
Was picking up food and they forgot to put any of it in the bag. Only thing in it was a shake, had to drive back to get the food, staff didn’t seem concerned at all
SS
Spencer
Dec 14, 2025
4.0
Great overall food. The toast was hot, toasted nicely and with the perfect amount of butter. I had the 6PC Chicken strip basket, and I got 7 inside. Thanks.
LV
Lori Vandehey
Nov 12, 2025
1.0
Banana split barley any ice cream for 7 dollars! Asked for water and they couldn't get it after asking twice.
AJ
Amy Jean
Sep 29, 2025
3.0
Very upsetting when I look up the hours of operation and drive all the way from my house just to see the damn sign up in the drive thru a hour earlier than what it says online. This has happened to me many times and it ticks me off to get my children excited for a late night treat just to be shocked once again the hours are wrong. Please fix your drive thru hours if you're not going to be open that late don't lie and have people count on you being open it's not right!!!!
Frequently Asked Questions About Dairy Queen Grill & Chill
What type of food and treats does Dairy Queen Grill & Chill in Missoula offer?
They serve soft-serve ice cream, signature shakes, Blizzard® Treats, Grillburgers®, chicken strip baskets, and ice cream cakes.
What are the regular operating hours for Dairy Queen Grill & Chill at 1515 Dearborn Ave?
They are open from 11:00 AM to 8:30 PM Monday through Thursday and Sunday, and from 11:00 AM to 9:00 PM on Friday and Saturday.
Are there any special holiday hours at this Dairy Queen location?
Yes, they are closed on Thanksgiving, Christmas Day, and Easter Sunday. On Christmas Eve, they are open from 11:00 AM to 4:00 PM, and on New Year's Eve, open from 11:00 AM to 7:00 PM.
Does this Dairy Queen offer drive-thru service and outdoor seating?
Yes, this location has a drive-thru and outdoor seating available for customers.
Is the Dairy Queen Grill & Chill location family-friendly and accessible to people with disabilities?
Yes, it is family-friendly, welcomes children, and is wheelchair accessible with high chairs and booster seats provided.
Can customers use mobile ordering or get mobile deals at this Dairy Queen?
Yes, mobile ordering and mobile deals are available through their app, which offers exclusive deals.
Are there free WiFi and restrooms available at Dairy Queen Grill & Chill in Missoula?
Yes, customers can use free WiFi and the location has restrooms available.
What nearby dining options are close to Dairy Queen Grill & Chill if I want to explore more food choices?
Nearby dining options include Frugals (American and burger restaurant), Fat Cat Pizzeria, Burger King, and Blackjack Pizza & Salads, offering a variety of fast food and casual dining.
What entertainment or activity spots are near Dairy Queen Grill & Chill for families to visit before or after dining?
Families can visit Get Air Trampoline Park for indoor play and Five Valley Bowling Center for bowling nearby, adding fun activities to their visit.
Are there any nearby services for pet care or wellness around Dairy Queen Grill & Chill?
Yes, Southgate Animal Hospital and Pruyn Veterinary Hospital offer pet care services nearby. For wellness, Zentrilogy Massage & Wellness and Sunshine Factory Tanning are close by as well.