Dairy Queen Grill & Chill

3.9
573 reviews

About

Fast Food RestaurantIce Cream ShopDairy Queen
Soft-serve ice cream & signature shakes top the menu at this classic burger & fries fast-food chain.

Details

  • Drive-throughAvailable
  • [Free/Paid] wi-fiNot available
  • RestroomAvailable
  • Welcomes familiesAvailable

Location

Dairy Queen Grill & Chill
1515 Dearborn Ave, Missoula, MT
59801-7810, United States

Hours

Reviews

3.9
573 reviews
5 stars
249
4 stars
156
3 stars
85
2 stars
20
1 star
63

What are people saying?

AI-generated from recent customer reviews

Customer Service

Mixed reviews on customer service; some staff were friendly and helpful, while others were reported as rude and dismissive.

Food Quality

Food quality is inconsistent; while some customers enjoyed the chicken strips and ice cream, others complained about cold food and incorrect orders.

Operational Issues

Frequent complaints about incorrect hours of operation and long wait times in the drive-thru, leading to customer frustration.

Cleanliness

Several reviews highlighted cleanliness issues within the store, including dirty tables and unsanitary conditions.

Value for Money

Customers expressed concerns about high prices relative to portion sizes and food quality.
  • GG
    Gavin Goicovich
    Jan 1, 2026
    1.0
    Was picking up food and they forgot to put any of it in the bag. Only thing in it was a shake, had to drive back to get the food, staff didn’t seem concerned at all
  • SS
    Spencer
    Dec 14, 2025
    4.0
    Great overall food. The toast was hot, toasted nicely and with the perfect amount of butter. I had the 6PC Chicken strip basket, and I got 7 inside. Thanks.
  • LV
    Lori Vandehey
    Nov 12, 2025
    1.0
    Banana split barley any ice cream for 7 dollars! Asked for water and they couldn't get it after asking twice.
  • AJ
    Amy Jean
    Sep 29, 2025
    3.0
    Very upsetting when I look up the hours of operation and drive all the way from my house just to see the damn sign up in the drive thru a hour earlier than what it says online. This has happened to me many times and it ticks me off to get my children excited for a late night treat just to be shocked once again the hours are wrong. Please fix your drive thru hours if you're not going to be open that late don't lie and have people count on you being open it's not right!!!!
  • JJ
    Jerry J
    Sep 25, 2025
    4.0
    Quick stop for a sweet treat.

Frequently Asked Questions About Dairy Queen Grill & Chill

What type of food and treats does Dairy Queen Grill & Chill in Missoula offer?

They serve soft-serve ice cream, signature shakes, Blizzard® Treats, Grillburgers®, chicken strip baskets, and ice cream cakes.

What are the regular operating hours for Dairy Queen Grill & Chill at 1515 Dearborn Ave?

They are open from 11:00 AM to 8:30 PM Monday through Thursday and Sunday, and from 11:00 AM to 9:00 PM on Friday and Saturday.