Chipotle Missoula is a fast-casual restaurant chain known for its customizable menu featuring burritos, bowls, quesadillas, tacos, and salads. The company is cultivating a better world by serving responsibly sourced, classically-cooked, real food with wholesome ingredients without artificial colors, flavors or preservatives. Using only 53 real ingredients, the company’s "Food with Integrity" principles prioritize sourcing ingredients from farms that adhere to humane and sustainable practices. Chipotle team members use classic culinary techniques and serve handcrafted entrées in abundance at an extraordinary value. To get exclusive offers and earn free food, sign up for Chipotle Rewards.
Customers frequently reported rude and dismissive staff, with many experiences highlighting poor customer service and lack of attention.
Portion Sizes
Numerous reviews mentioned consistently small portion sizes, particularly for online orders, leading to dissatisfaction among customers.
Food Quality
There were mixed reviews on food quality, with some customers praising the taste while others complained about undercooked rice and poorly prepared meals.
Cleanliness
The dining area was often described as dirty, with many customers noting unclean tables and a lack of general upkeep.
Order Accuracy
Many customers experienced issues with incorrect orders, missing items, and a general lack of attention to detail in fulfilling requests.
CP
Chloe Phillips
2 days ago
1.0
I decided to give this place another chance after swearing it off for good. I got a bowl and the rice was absolutely raw. My food was inedible. I couldn't avoid the rice. This is overpriced and crappy food. Not giving them any more of my money. Very annoying.
DD
Davison
Jan 1, 2026
1.0
Bummer this is the only Chipotle in Missoula - it is very inconsistent, the interior is always a wreck, and out of a many items at any given time.
The portions are wack and the quality of food is not good. Believe the other reviews and be cautious ordering online - you don't know what you will end up with and typically it isn't good. I hope management can help turn this location around.
CT
Caleb Thomas
Dec 31, 2025
1.0
I took the time and effort to use my moms mini van and go into the restaurant and not order door dash I spent and hour and 20 minutes to get there finding out I can’t get chips with my burrito because mobile orders are more of a priority than anything I expected this crap from McDonald’s not from here
MG
Mandy Granding
Dec 31, 2025
1.0
Went in today and got a bowl. They wouldn’t let me buy a bag of chips because they were “saving them for mobile orders.” I wish I got a refund because their mush is inedible without crunchy chips. I noticed them say this to multiple people in line. Why is mobile and DoorDash taking priority over the people who are there? Don’t they make their own chips? If you have 60 mobile orders with chips, maybe just make some more? Doesn’t seem like rocket science to me.
KM
Kevin Mathison
Dec 30, 2025
1.0
I took the time to go into the restaurant and not order on door dash, and I wanted chips and they told me the chips were being saved for mobile orders or something like that when I can see 50 bags of chips right behind them. Maybe their was a legit reason but I want my corn chips with the burrito!
Frequently Asked Questions About Chipotle Mexican Grill
What are the operating hours of Chipotle Mexican Grill in Missoula?
Chipotle Mexican Grill in Missoula is open daily from 10:45 AM to 10:00 PM.
Does the Chipotle in Missoula offer pickup and delivery services?
Yes, this location offers both in-store pickup and delivery services for customer convenience.
Where is Chipotle Mexican Grill located in Missoula?
It is located at 2995 N Reserve St, Missoula, MT 59808, USA.
Can I order online through a mobile app for Chipotle Missoula?
Yes, you can order online using the Chipotle app available on the Apple Store or via their quick order link.
What type of food does Chipotle Mexican Grill in Missoula serve?
They serve customizable Mexican fast-casual menu items including burritos, bowls, quesadillas, tacos, and salads using responsibly sourced ingredients.
Does Chipotle Missoula welcome LGBTQ customers?
Yes, Chipotle Missoula is welcoming and supportive of LGBTQ customers.
Are there any nearby restaurants customers can visit before or after Chipotle?
Yes, nearby options include Famous Dave's Barbecue, Hokkaido Ramen House, Fuddruckers Missoula Montana, Firehouse Subs, Koh Chang Thai Restaurant, and Little Caesars pizza.
What other retail stores are near Chipotle Missoula for shopping convenience?
Nearby retail stores include Mattress Firm for furniture needs, Verizon for mobile phones, and Mountain Ink and Toner for printing services.
Are there healthcare facilities close to Chipotle Mexican Grill in Missoula?
Yes, nearby healthcare options include Providence Montana Nephrology, Providence Urgent Care - Grant Creek, Rebeca Pitt Jackson O.D., Five Valleys Urology, Yellow Pine Naturopathic Clinic, Divine Healing Center, Ava Health, and Three Rivers Physical Therapy.
What payment and service options does Chipotle Missoula offer?
They accept credit cards, offer catering services, gift cards, and allow online orders including web and mobile delivery.