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Brand Certified

Chipotle Mexican Grill

3.7
(1002 reviews)

About

Mexican Restaurant
Chipotle Missoula is a fast-casual restaurant chain known for its customizable menu featuring burritos, bowls, quesadillas, tacos, and salads. The company is cultivating a better world by serving responsibly sourced, classically-cooked, real food with wholesome ingredients without artificial colors, flavors or preservatives. Using only 53 real ingredients, the company’s "Food with Integrity" principles prioritize sourcing ingredients from farms that adhere to humane and sustainable practices. Chipotle team members use classic culinary techniques and serve handcrafted entrées in abundance at an extraordinary value. To get exclusive offers and earn free food, sign up for Chipotle Rewards.

Details

  • TakeoutAvailable

Location

Chipotle Mexican Grill
2995 N Reserve St, Missoula, MT
59808, United States

Hours

Reviews

3.7
1,002 reviews
5 stars
463
4 stars
198
3 stars
112
2 stars
62
1 star
167

What are people saying?

AI-generated from recent customer reviews

Food Quality

Inconsistent food quality reported, with issues like undercooked rice, tough meat, and missing ingredients.

Service Issues

Frequent complaints about rude staff, poor customer service, and incorrect orders.

Cleanliness

Dining area often reported as dirty, with tables not cleaned and a general lack of upkeep.

Portion Sizes

Many customers noted small portion sizes, especially for online orders, leading to dissatisfaction.

Availability of Items

Customers frequently reported that key ingredients were out of stock, affecting their orders.
  • DL
    Derek J. Luttmann
    Feb 16, 2026
    5.0
    Friendly staff! Clean environment
  • DH
    Dana Horton
    Feb 9, 2026
    5.0
    Food was great, service was pretty quick. Got a "build your own" protein bowl of some sort, don't recall the exact name. Went with the chicken (very good) and various beans, cheese and veggies. Definitely recommend.
  • CR
    C. R.
    Feb 7, 2026
    4.0
    I don't get the hype. Their food is severely overpriced.It doesn't even taste that good. $14 for a steak burrito, and it wasn't even that good. The steak was tough and chewy and didn't even have good flavor, the Pinto beans are spicy chili beans. Not plain Pinto beans, so if you don't like black beans, there's no option. You'd think they'd have Spanish rice. They were out of chips and pico de gallo.
  • JS
    Jessica Slater
    Feb 3, 2026
    3.0
    I love chipotle! This location isn’t really my favorite though. The rice is sadly never cooked fully. It’s normally crunchy and grainy. I enjoyed the chicken, veggies and salsa in my burrito bowels I’ve had here. Unfortunately the guac was old/brown and the queso dip was seemed to be old from sitting out. Sharing feedback so they can improve. I want to keep eating here but only if the quality is there. Thank you!
  • CP
    Chloe Phillips
    Jan 10, 2026
    1.0
    I decided to give this place another chance after swearing it off for good. I got a bowl and the rice was absolutely raw. My food was inedible. I couldn't avoid the rice. This is overpriced and crappy food. Not giving them any more of my money. Very annoying.

Frequently Asked Questions About Chipotle Mexican Grill

What are the operating hours of Chipotle Mexican Grill in Missoula?

Chipotle Mexican Grill in Missoula is open daily from 10:45 AM to 10:00 PM.

Does the Chipotle in Missoula offer pickup and delivery services?

Yes, this location offers both in-store pickup and delivery services for customer convenience.

Brand Certified Facts from Chipotle Mexican Grill

Chipotle Mexican Grill partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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