Chipotle Mexican Grill

3.8
1027 reviews
Order tacos, burritos, salads, bowls and more at Chipotle Mexican Grill. Order online for pick up or delivery and join our rewards program today.

About

Mexican Restaurant
Chipotle Missoula is a fast-casual restaurant chain known for its customizable menu featuring burritos, bowls, quesadillas, tacos, and salads. The company is cultivating a better world by serving responsibly sourced, classically-cooked, real food with wholesome ingredients without artificial colors, flavors or preservatives. Using only 53 real ingredients, the company’s "Food with Integrity" principles prioritize sourcing ingredients from farms that adhere to humane and sustainable practices. Chipotle team members use classic culinary techniques and serve handcrafted entrées in abundance at an extraordinary value. To get exclusive offers and earn free food, sign up for Chipotle Rewards.

Details

  • TakeoutAvailable

Location

Chipotle Mexican Grill
2995 N Reserve St, Missoula, MT
59808, United States

Hours

Reviews

3.8
1,027 reviews
5 stars
479
4 stars
208
3 stars
114
2 stars
62
1 star
164

What are people saying?

AI-generated from recent customer reviews

Order Accuracy

Numerous customers reported consistent issues with incorrect orders and missing items, particularly with online orders.

Food Quality

Mixed reviews on food quality; some praised the taste while others complained about undercooked rice, small portions, and poor preparation.

Service Issues

Many customers experienced rude or unhelpful staff, with complaints about poor customer service and lack of attention to orders.

Cleanliness

The dining area was frequently noted as dirty, with many customers expressing dissatisfaction with the overall cleanliness of the restaurant.

Portion Sizes

Several reviews highlighted that portion sizes were smaller than expected, leading to dissatisfaction with value for money.
  • CW
    Cheryl Marie Spotted Wolf
    Nov 9, 2025
    1.0
    I ordered online and the burrito bowl was not even filled half way, the the aluminum foil cover was mangled, the chips and queso sauce was filled half way, was unable to file a complaint no way on the app which said thank You for your feedback!! I will never order again online!! 🤬🤬🤬
  • MN
    Madison Noel
    Nov 2, 2025
    1.0
    We picked up our mobile order to find that it was half eaten. We went back to get a new bowl and the customer service was terrible. They gave us glares and didn’t care to show any sympathy or kindness.
  • AA
    Aaron
    Nov 1, 2025
    1.0
    GET THE ORDER RIGHT FOR DELIVERY. THIS IS WHY YOUR STOCK IS CRASHING.
  • CZ
    Colter Zimmerman
    Oct 31, 2025
    5.0
    Best burrito in town honestly. Nice people
  • JL
    Julia Leah
    Oct 27, 2025
    5.0
    Amazing service, great flavor, went there two days in a row! The chicken bowl with guac was perfection. Oh and the new red churri sauce is worth it 10/10

Frequently Asked Questions About Chipotle Mexican Grill

What are the operating hours of Chipotle Mexican Grill in Missoula?

Chipotle Mexican Grill in Missoula is open daily from 10:45 AM to 10:00 PM.

Does the Chipotle in Missoula offer pickup and delivery services?

Yes, this location offers both in-store pickup and delivery services for customer convenience.