Chipotle Missoula is a fast-casual restaurant chain known for its customizable menu featuring burritos, bowls, quesadillas, tacos, and salads. The company is cultivating a better world by serving responsibly sourced, classically-cooked, real food with wholesome ingredients without artificial colors, flavors or preservatives. Using only 53 real ingredients, the company’s "Food with Integrity" principles prioritize sourcing ingredients from farms that adhere to humane and sustainable practices. Chipotle team members use classic culinary techniques and serve handcrafted entrées in abundance at an extraordinary value. To get exclusive offers and earn free food, sign up for Chipotle Rewards.
Numerous customers reported consistent issues with incorrect orders and missing items, particularly with online orders.
Food Quality
Mixed reviews on food quality; some praised the taste while others complained about undercooked rice, small portions, and poor preparation.
Service Issues
Many customers experienced rude or unhelpful staff, with complaints about poor customer service and lack of attention to orders.
Cleanliness
The dining area was frequently noted as dirty, with many customers expressing dissatisfaction with the overall cleanliness of the restaurant.
Portion Sizes
Several reviews highlighted that portion sizes were smaller than expected, leading to dissatisfaction with value for money.
CW
Cheryl Marie Spotted Wolf
Nov 9, 2025
1.0
I ordered online and the burrito bowl was not even filled half way, the the aluminum foil cover was mangled, the chips and queso sauce was filled half way, was unable to file a complaint no way on the app which said thank You for your feedback!! I will never order again online!! 🤬🤬🤬
MN
Madison Noel
Nov 2, 2025
1.0
We picked up our mobile order to find that it was half eaten. We went back to get a new bowl and the customer service was terrible. They gave us glares and didn’t care to show any sympathy or kindness.
AA
Aaron
Nov 1, 2025
1.0
GET THE ORDER RIGHT FOR DELIVERY. THIS IS WHY YOUR STOCK IS CRASHING.
CZ
Colter Zimmerman
Oct 31, 2025
5.0
Best burrito in town honestly. Nice people
JL
Julia Leah
Oct 27, 2025
5.0
Amazing service, great flavor, went there two days in a row! The chicken bowl with guac was perfection. Oh and the new red churri sauce is worth it 10/10
Frequently Asked Questions About Chipotle Mexican Grill
What are the operating hours of Chipotle Mexican Grill in Missoula?
Chipotle Mexican Grill in Missoula is open daily from 10:45 AM to 10:00 PM.
Does the Chipotle in Missoula offer pickup and delivery services?
Yes, this location offers both in-store pickup and delivery services for customer convenience.
Where is Chipotle Mexican Grill located in Missoula?
It is located at 2995 N Reserve St, Missoula, MT 59808, USA.
Can I order online through a mobile app for Chipotle Missoula?
Yes, you can order online using the Chipotle app available on the Apple Store or via their quick order link.
What type of food does Chipotle Mexican Grill in Missoula serve?
They serve customizable Mexican fast-casual menu items including burritos, bowls, quesadillas, tacos, and salads using responsibly sourced ingredients.
Does Chipotle Missoula welcome LGBTQ customers?
Yes, Chipotle Missoula is welcoming and supportive of LGBTQ customers.
Are there any nearby restaurants customers can visit before or after Chipotle?
Yes, nearby options include Famous Dave's Barbecue, Hokkaido Ramen House, Fuddruckers Missoula Montana, Firehouse Subs, Koh Chang Thai Restaurant, and Little Caesars pizza.
What other retail stores are near Chipotle Missoula for shopping convenience?
Nearby retail stores include Mattress Firm for furniture needs, Verizon for mobile phones, and Mountain Ink and Toner for printing services.
Are there healthcare facilities close to Chipotle Mexican Grill in Missoula?
Yes, nearby healthcare options include Providence Montana Nephrology, Providence Urgent Care - Grant Creek, Rebeca Pitt Jackson O.D., Five Valleys Urology, Yellow Pine Naturopathic Clinic, Divine Healing Center, Ava Health, and Three Rivers Physical Therapy.
What payment and service options does Chipotle Missoula offer?
They accept credit cards, offer catering services, gift cards, and allow online orders including web and mobile delivery.