Wendy's

3.8
1018 reviews

About

Fast Food RestaurantBreakfast Restaurant
Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Curbside pickupNot available

Location

Wendy's
210 S. Haynes Ave, Miles City, MT
59301, United States

Hours

Reviews

3.8
1,018 reviews
5 stars
413
4 stars
268
3 stars
165
2 stars
52
1 star
120

What are people saying?

AI-generated from recent customer reviews

Service Quality

Numerous customers reported rude and unhelpful staff, with many experiencing long wait times and incorrect orders.

Food Quality

Several reviews mentioned cold, stale, or poorly prepared food, including issues with missing items and incorrect orders.

Cleanliness

Multiple customers noted unsanitary conditions in the restaurant, including dirty tables and floors.

Staffing Issues

Many reviews highlighted that the location is frequently short-staffed, leading to slow service and frustrated customers.

Positive Experiences

Despite the negative feedback, some customers praised specific staff members for their friendliness and noted good food quality on occasion.
  • JR
    Jessi Rae
    Oct 6, 2025
    4.0
    The lady who took our order & gave us our food was completely rude, I don't understand why you'd want someone like that working the window. Food was good, service? Not so much.
  • MS
    Mark Smith
    Sep 22, 2025
    5.0
    A great hamburger.
  • KC
    katlyn cogle
    Sep 21, 2025
    1.0
    I am extremely disappointed in this Wendy's the workers are extremely frustrating and disrespectful I had one walk away from me and it's not like I was rude or even yelling when I told them that they screwed up my order they forgot my sauce they forgot my potato they put 11 different orders in front of mine and I online The whole reason why I ordered online was I was hoping that my order would be priority over someone else's order but I guess not I wouldn't recommend going here if you want your order done right I have gone back three times because of the mistakes that they made and I will not be coming back here like it makes much of a difference but I hope that someone can read this and just go somewhere else because they will mess up your order
  • DE
    Dereck Ernest
    Sep 19, 2025
    1.0
    The night manager in miles city stinks. He needs to grow up and learn some accountability. I'll gladly stay away from this Wendy's location from now on. Spend your money here if you like being treated like crap.
  • JG
    Jenni Golder
    Sep 8, 2025
    1.0
    Ordered the deluxe chicken sandwich with tom and got the cheap chicken sandwich couldn’t. Go back cause I was on way home

Frequently Asked Questions About Wendy's

Is Miles City Wendy's still open?

Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.

Is Wendy’s delivery available near me?

To find out if delivery is available near you, go to our app or <a href="https://order.wendys.com/">order.wendys.com.</a> and enter your delivery address into the “Get It Delivered” Search Delivery Address field.