Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.
Numerous customers reported rude and unhelpful staff, with many experiencing long wait times and incorrect orders.
Food Quality
Several reviews mentioned cold, stale, or poorly prepared food, including issues with missing items and incorrect orders.
Cleanliness
Multiple customers noted unsanitary conditions in the restaurant, including dirty tables and floors.
Staffing Issues
Many reviews highlighted that the location is frequently short-staffed, leading to slow service and frustrated customers.
Positive Experiences
Despite the negative feedback, some customers praised specific staff members for their friendliness and noted good food quality on occasion.
JR
Jessi Rae
Oct 6, 2025
4.0
The lady who took our order & gave us our food was completely rude, I don't understand why you'd want someone like that working the window. Food was good, service? Not so much.
MS
Mark Smith
Sep 22, 2025
5.0
A great hamburger.
KC
katlyn cogle
Sep 21, 2025
1.0
I am extremely disappointed in this Wendy's the workers are extremely frustrating and disrespectful I had one walk away from me and it's not like I was rude or even yelling when I told them that they screwed up my order they forgot my sauce they forgot my potato they put 11 different orders in front of mine and I online The whole reason why I ordered online was I was hoping that my order would be priority over someone else's order but I guess not I wouldn't recommend going here if you want your order done right I have gone back three times because of the mistakes that they made and I will not be coming back here like it makes much of a difference but I hope that someone can read this and just go somewhere else because they will mess up your order
DE
Dereck Ernest
Sep 19, 2025
1.0
The night manager in miles city stinks. He needs to grow up and learn some accountability. I'll gladly stay away from this Wendy's location from now on. Spend your money here if you like being treated like crap.
JG
Jenni Golder
Sep 8, 2025
1.0
Ordered the deluxe chicken sandwich with tom and got the cheap chicken sandwich couldn’t. Go back cause I was on way home
Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.
Is Wendy’s delivery available near me?
To find out if delivery is available near you, go to our app or <a href="https://order.wendys.com/">order.wendys.com.</a> and enter your delivery address into the “Get It Delivered” Search Delivery Address field.
Is Wendy’s hiring in Miles City, MT?
To check if this Wendy’s location is currently hiring, visit our <a href="https://wendys-careers.com/job-search/">Careers page</a>, enter Miles City, MT into the appropriate form fields and submit your search. If any jobs are currently available at this location or one nearby, they should appear within the results list.
If there are no open positions at your preferred restaurant at the time of your search, we recommend checking back often.
How do I contact Wendy’s with questions or feedback about this location?
Feedback about your experience with this Wendy’s location may be provided to our Customer Care team. To reach out through Live Chat or to leave a message, please visit our <a href="https://www.wendys.com/contact-us">Contact page</a>; use 888-624-8140 to call.
You may also provide feedback by filling out a <a href="https://www.wendyswantstoknow.com">Wendy’s Customer Satisfaction Survey</a>. You will need to refer to your receipt for the restaurant number, date and time of visit.
If you need to reach this location directly, please call (406) 232-7231.
Where can I buy Wendy’s gift cards?
Wendy’s gift cards are available in-restaurant, through several brick & mortar and online retailers and through our own online shop. To place an individual or bulk order online, please visit our <a href="http://www.wendysgiftcards.com/#/home">gift card portal.</a>
Already have a gift card? <a href="https://find.wendys.com/gift-card">Check your balance!</a>
Where can I find menu pricing?
Pricing may vary slightly depending on your location. To see menu prices for the Wendy’s of your choice, please visit <a href="https://order.wendys.com/">order.wendys.com.</a> or the mobile app. Once you’ve selected your location, prices should appear for each menu item.
Where can I find nutrition and allergen information?
This information can be found on our <a href="https://order.wendys.com/categories?site=menu">menu website</a>, within our mobile app and in-restaurant. To access via our website or mobile app: Click through to a specific menu item and then select the blue “Nutrition & Allergens” link found underneath the description and calorie count. If you are on the Wendy’s website or the mobile app, you’ll notice that the nutrition statistics will update as you customize your order.
A nutrition information poster is also located in each Wendy’s restaurant. A crew member will be happy to assist in directing you to it.
Does Miles City Wendy’s serve breakfast?
Yes, this Wendy’s location in Miles City, MT serves breakfast! Go to <a href="https://order.wendys.com/">order.wendys.com.</a> or the mobile app, select this location, and choose from our selection of breakfast combos, croissant, biscuit and classic sandwiches, coffee and sides.
What are the operating hours for the drive-thru at Wendy's in Miles City?
The Wendy's drive-thru in Miles City is open daily from 6:30 AM to midnight.
Does the Wendy's in Miles City serve breakfast?
Yes, this Wendy's location serves breakfast, including combos, croissant, biscuit and classic sandwiches, coffee, and sides.
Can I order Wendy's food online or through an app?
Yes, you can order Wendy's online at order.wendys.com or through the Wendy's mobile app available on the Apple App Store.
What payment methods are accepted at Wendy's in Miles City?
Wendy's accepts American Express, Cash, Discover, Mastercard, and Visa as payment options.
Is delivery available for Wendy's in Miles City?
Yes, delivery is available where supported. You can check delivery availability for your address via the Wendy's app or order.wendys.com.
How can I provide feedback or contact the Wendy's Miles City location?
You can provide feedback via the Wendy's Contact page or Customer Satisfaction Survey, or call the restaurant directly at (406) 232-7231.
Are there other fast food options near Wendy's in Miles City?
Yes, nearby fast food restaurants include Arby's, Subway, Dairy Queen, and Pizza Hut, offering a variety of meal choices within close proximity.
What nearby services can I access around Wendy's in Miles City?
Nearby services include Cellular Plus and Verizon for mobile needs, Les Schwab Tire Center for automotive, and First Interstate Bank for financial services.
Are there medical or dental facilities close to Wendy's in Miles City?
Yes, nearby medical and dental facilities include Miles City VA Clinic, Pediatric Dental Specialists, Kovacs Orthodontics, and Yerger Family Dental.
Does Wendy's in Miles City offer dine-in and drive-thru options?
Yes, this location offers dine-in, drive-thru, takeout, and delivery services (where available) to accommodate different customer preferences.