Business Details
About
Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Details
- Drive-throughAvailable
Location
Hours
Reviews
3.1
1,196 reviews
5 stars
308
4 stars
233
3 stars
240
2 stars
120
1 star
295
What are people saying?
AI-generated from recent customer reviews
Service Speed
Customers consistently reported extremely slow service, with many waiting over 30 minutes for their orders.
Staffing Issues
Multiple reviews highlighted that the location is often short-staffed, contributing to long wait times and poor service.
Cleanliness
Several customers noted that the restaurant was dirty, with unclean tables and restrooms.
Order Accuracy
There were frequent complaints about incorrect orders and missing items, indicating a lack of attention to detail.
Customer Service
While some staff were described as friendly, many reviews pointed out poor customer service experiences, including rude behavior from employees.
- TMTruck MafiaNov 14, 20251.0Worst place ever I see 25 mint wait for order staff was busy in laughing like a idiots be professional our time is precious
- DSDaniel SchwarzkopfNov 14, 20251.0Can't even be first in line and wait less than 15 minutes. Come when they first open and still wait 15 minutes and the only movement in the line is people driving off.
- LLLaLa LeyesNov 10, 20251.0This McDonalds should be called Mc Hot Mess.. the place is so dirty.. needs to CLOSE and do a deep clean.. Gross.. Nobody knows what's going on..Some serious training of staff too.. Sad cause it was better years ago..
- BDBrian DavisOct 25, 20255.0Great McDonald's to go to. The food is always good, and fast, friendly workers.
- TSThomas StetinaOct 18, 20251.0As a truck driver, one that travels all of this country, I utilize McDonald’s when I’m I have to. This one has a nice enough manager tonight, but is clearly short staffed. The drive thru line was horrible long, inside had people waiting all over the place. The place was TRASHED. No one had time to clean it. There is no sign stating why they are so slow or to be patient with them which I think needs to be up if the wait is 45 minutes for a mobile pickup. Manager is wearing jeans??? Not that I really care but that shows me enough to so why this McDonald’s was one of the slowest in the nation… even slower than Jackson, MS at the Pilot truck stop… SKIP this place if you don’t want your food FAST like fast food. And for the prices we pay. Oh and their pickup screen that shows you your number… broken. You just stand there and hope they call your number. I watched a young couple literally wait for 30 minutes and their bag was sitting on a shelf in back because well there was no screen to say it was done and the manager probably called it out just once. Poorly staffed, as I write this I’m watching cars bail from the drive thru line. One left after the spot where you order… 🤣
Frequently Asked Questions About McDonald's
What are the regular operating hours for McDonald's in Miles City, MT?
McDonald's in Miles City is open daily from 6:00 AM to 11:00 PM.
When is the drive-thru open at this McDonald's location?
The drive-thru operates every day from 6:00 AM until 11:00 PM.
During what hours is delivery service available from this McDonald's?
Delivery is available daily from 6:00 AM to 10:30 PM.
What delivery services does McDonald's in Miles City offer?
They offer delivery and curbside pickup services.
Where can I order food online from this McDonald's?
You can order online at https://mcdonalds.order.online/business/-5579 or via the McDonald's app.
What payment options are accepted at McDonald's in Miles City?
They accept American Express, Android Pay, Apple Pay, cash, Discover, MasterCard, and Visa.
Is there a McDonald's app available for ordering and rewards?
Yes, the McDonald's App is available on iOS and Android for ordering and earning McDonald's Rewards points.
What nearby bus services can help me reach McDonald's in Miles City?
The Greyhound Bus Stop - McDonalds and Jefferson Lines bus services are nearby, making it easy to reach McDonald's using public transit.
What nearby hotels are close to McDonald's for travelers?
Sleep Inn & Suites, Econo Lodge, Best Western War Bonnet Inn, Travelodge, and OYO Hotel Miles City MT are nearby hotels where travelers can stay.
What local attractions or amenities are near McDonald's in Miles City?
Nearby, you can find Gold Dust Casino & Liquor Store, Lucky Lil's Casino, Golden Spur Sports Bar and Casino, Montana Cactus Espresso cafe, and various gas stations and convenience stores like Pilot Flying and Town Pump.