Many customers reported issues with incorrect or incomplete orders, particularly with online and drive-thru orders.
Service Quality
Feedback on service was mixed; while some praised friendly and efficient staff, others experienced rude or inattentive service.
Food Quality
The quality of food varied, with some customers enjoying their meals while others received cold or poorly prepared items.
Pricing
Several reviews mentioned that prices are considered high for the portion sizes and quality of food.
Cleanliness
The location was frequently noted for its cleanliness, with many customers appreciating the tidy environment.
CC
Cheyenne Clemensen
Oct 21, 2025
1.0
You get my DoorDash order wrong 99% of the time. No offense but I order when it’s not busy so you guys shouldn’t be forgetting items or giving incorrect items. It’s a little ridiculous. And annoying. I’m ordering online because I physically can’t get to the store so all I expect is for it to be accurate. Not asking a lot considering that’s an easy job🤷🏼♀️
JS
Joe Senger
Sep 8, 2025
4.0
We drive-thru here often when returning to the Bitterroot from Missoula. The service is typically quick for frozen goodies and the employees are friendly.
CL
Christi Laine
Aug 18, 2025
4.0
The Dairy Queen in Lolo, MT is a fantastic spot when you're craving that classic DQ goodness. While it's a smaller location and might not have the full Grill & Chill menu (so don't expect a huge array of hot food beyond hot dogs and some limited items), what they do, they do well!
Their Blizzards are always spot-on and perfectly blended – exactly what you want from a DQ. It's a convenient and reliable place to pull off the highway for a refreshing treat, especially on a warm day. The staff are generally friendly and efficient, getting your order out quickly. It's definitely my go-to when I need a delicious soft-serve cone, a sundae, or a Blizzard fix. If you're looking for a quick and satisfying ice cream experience, this Lolo DQ hits the spot!
AM
aspen Musick
Jul 27, 2025
5.0
Wayyyy better than the Missoula locations, fast, polite and give you exactly what you ordered
JL
J L
Jul 14, 2025
4.0
always good ice cream, to bad a small cone is almost 4 bucks. Will be going to the grocery store for ice cream from now on.
What are the operating hours for Dairy Queen Grill & Chill?
The restaurant is open from 11:00 AM to 8:00 PM Monday through Wednesday and Sunday, and from 11:00 AM to 8:30 PM Thursday through Saturday. Holiday hours vary, with closures on November 27 and December 25, and reduced hours on December 24 and December 31.
Does Dairy Queen Grill & Chill offer drive-thru service?
Yes, Dairy Queen Grill & Chill has a drive-thru service available for customer convenience.
Is Dairy Queen Grill & Chill family-friendly and accessible?
Yes, the location welcomes families and children, offers booster seats and high chairs, has wheelchair accessibility, and includes outdoor seating and restrooms.
Can I order food online for pickup at Dairy Queen Grill & Chill?
Yes, you can place orders online for pickup through their official order website.
Is free WiFi available at Dairy Queen Grill & Chill?
Yes, the restaurant provides free WiFi to customers.
Where is Dairy Queen Grill & Chill located?
It is located at 11400 US Highway 93 S, Lolo, MT 59847-9554, USA.
What nearby restaurants can I visit along with Dairy Queen Grill & Chill?
Nearby restaurants include Taco Time for tacos, Bamboo Gardens for Chinese and Asian cuisine, and Champs Chicken for chicken dishes, providing various dining options before or after your visit.
Are there nearby amenities that can complement my visit to Dairy Queen Grill & Chill?
Yes, nearby amenities include Waxing by Karee for beauty services, UPS Authorized Shipping Provider for mailing needs, and Lolo Physical Therapy for wellness services.
What nearby recreational or accommodation options are near Dairy Queen Grill & Chill?
You can enjoy outdoor activities at the Lolo Disc Golf Course or stay nearby at Days Inn Lolo Missoula Area and Days Inn & Suites by Wyndham Lolo for convenient lodging.