Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Numerous customers reported poor service, including rude staff, long wait times, and incorrect orders.
Food Quality
Several reviews mentioned cold food, incorrect items, and issues with food preparation, such as undercooked hashbrowns.
Cleanliness
Some customers praised the cleanliness of the restaurant and restrooms, while others noted unsanitary conditions.
Positive Staff Interactions
Despite service issues, many customers highlighted friendly and helpful staff members, particularly in the drive-thru.
Atmosphere
The atmosphere received mixed reviews, with some finding it pleasant and others describing it as dull or overcrowded.
AP
Alfredo de Jesús Verbel Puello
6 days ago
5.0
It is good for children.
JA
Jj Aa
Jan 23, 2026
1.0
Horrible service ordered my food online showed up to get it. They had it sitting on the counter and told me my code was wrong. Would not give me the food.
TD
Taunya Dodd
Dec 28, 2025
1.0
So stopped in to grab food before getting on the road. We went inside cause the drive thru was full. As we are waiting for our food all you can hear from the kitchen is cussing from the ladies & I was standing in the lobby. Then we get out food & some of it isn't even what we ordered.
GK
Gyeongmin Kim
Dec 22, 2025
2.0
Cold food and burning hot latte
II
Itchenb
Nov 20, 2025
1.0
Every single time I go here there is always a man with a bad attitude. I don’t know if it’s the same guy. But after tonight he was incredibly rude to me in the drive through line I just left. He spoke so fast and unclear, when I asked him what he said he repeated himself like I was the idiot. Rushed me to order and in the middle of my one item order told me to slow down. Extremely unpleasant and I will not be eating here again. Whoever was on the mic at 6:10 to 6:20 11/20 should honestly be fired. If it’s the guy I think it is this is not the first time.