Service Quality
While some customers praised the friendly and attentive service, many reported slow service and inattentiveness, especially during busy times.
Food Quality
Numerous reviews indicated a decline in food quality, with reports of cold, overcooked, or bland dishes, and several customers experienced food poisoning.
Atmosphere
The restaurant's ambiance received mixed reviews; while some found it cozy, others noted it was outdated and in need of maintenance.
Management Issues
Several customers expressed concerns about management, citing poor organization, lack of communication, and inadequate staffing as significant issues.
Value for Money
Many patrons felt that the prices did not reflect the quality of food and service, leading to disappointment and a reluctance to return.