Many customers reported a decline in food quality, with issues such as cold, bland, and overcooked dishes, particularly steaks and sides.
Service Issues
Customers frequently mentioned slow service, long wait times for food, and understaffing, leading to a frustrating dining experience.
Atmosphere and Cleanliness
The restaurant's ambiance was described as outdated and in need of maintenance, with some areas reported as dirty or poorly kept.
Staff Performance
While some servers received praise for their friendliness and attentiveness, others were criticized for being inattentive or unprofessional.
Value for Money
Many patrons felt that the prices did not reflect the quality of food and service, leading to disappointment and a lack of return visits.
JH
Joel Hewitt
Jan 5, 2026
1.0
I waited 5 days to write this review so I didn't go at it mad, but that being said, I still am. Went there with the family on New Years Eve, had reservations, sat down at the table right at 6:30. 30 min later we where served crusty rolls and at that time she took our drink order, order for appetizer, and our main dish order all at once. Hay that's fine, saves time right? From when we sat down it took two and a half hours to get our main dish. The sea food dish was cold (and the wife had to take it back into the kitchen to get it warmed up), one of the steaks was burnt to a crisp. When I say a charcoal briquette I'm not joking,( I should have taken a pic!) Even the waitress said that's not right and asked if we wanted a replacement, but after waiting that long to get the first one who would sign up for that. So she said she would comp us that meal and a few drinks. I will get to THAT later. Also as the empty plates from the salads and cups and bottles added up I had to buss them to the table next to use to keep our table half way clear, and this was AFTER asking if they could take some of that away. The entire night that other table never got cleaned off so yeah, added to the ambiance. The bathrooms have not been updated in decades, the door on the woman's stall is broken, there are light bulbs out all over the place and next to our table the electrical outlet is missing its cover. That is a $1.50 fix, come on! If crack house is the look they are going for, I would say they are just about there!!!! Ok, remember how I told you about the meal and drinks that they where going to comp us.....well I pulled out the receipt today and guess what. That's right, nothing was comped...its worse than that, much much worse. When you walk in there is a sign that says groups of 10 or more a 20% gratuity which would be fine IF we had a group that big, we only had 7 people. So I can honestly say the best part of the experience was leaving. They way this place is managed and the lack of updating leads me to question the seriousness of the owners on keeping this a long time staple of the Flathead or if they plan on milking it dry. The worst part is that we have many fond memories of this place going back many decades. For this price point and less there are many many other places that offer good food and great service, this is just not one of them. Do yourself a favor and look else ware. BUT...what do i know, just a life time local.
AH
amber hewitt
Jan 1, 2026
1.0
Wanted to have a nice dinner out for New Year’s and birthday celebration. I made a reservation 1 week prior. Took 2.5 hours to get food. Some of food arrived cold and another burnt. Drinks were left empty and empty drink glasses weren’t removed. Signage noted on entry said parties of 10 and more will have 20% gratuity added. We had 7 people. Gratuity was added anyway. We have had great experiences in the past, but we haven’t been here for a least a year. Very disappointed in this experience, not sure I will be returning. Several lights were out in sconces. Bathroom stalls were broken or wouldn’t lock, outlets without covers.
BP
Bailey Pletcher
Jan 1, 2026
1.0
I really wanted to like this place, but unfortunately my experience fell short of expectations. The service was slow and inattentive, and the food did not match the quality or price point advertised. Several items lacked flavor and were not served as described on the menu. While the atmosphere has potential, overall the experience was disappointing.
WH
Wyatt Hewitt
Dec 31, 2025
1.0
It took over 2.5 hours to get our food. Drinks were not refilled without asking. And when our food came we got a burnt steak and cold seafood. By far my worst experience at a restaurant. Will not be coming back.
CP
Christopher Petersen
Dec 30, 2025
1.0
Had a reservation. Waited over 2 hours for food. Watched two other tables get sat after us, served food, finished and paid, and we still hadn't gotten our food. When asked, the waitress says our ticket got "lost". Drink glasses are empty. Asked for the wine list, and the waitress fibally brought it and said "sorry it took 30 minutes, but i got the wine list for you". Places have an off night once in a while, I get that, but this was one thing after the next. Have been here many times in the past, but will have to really consider coming in again.
Jagz Restaurant is located at 3796 U.S. Highway 2 East, Kalispell, MT 59901, USA.
What type of cuisine does Jagz Restaurant serve?
Jagz Restaurant is an upscale steakhouse serving steak, seafood, and cocktails in a warm setting with a fireplace.
What are the opening hours of Jagz Restaurant?
Jagz Restaurant is open Monday from 5:00 PM to 8:30 PM, Tuesday through Wednesday and Saturday from 4:30 PM to 8:30 PM, Thursday through Saturday from 4:30 PM to 9:00 PM, and is closed on Sundays.
How can I make a reservation at Jagz Restaurant?
You can make a reservation at Jagz Restaurant by visiting their website at https://www.jagzrestaurant.com/ or by calling +1 406-755-5303.
What payment methods does Jagz Restaurant accept?
Jagz Restaurant accepts American Express, Cash, Discover, MasterCard, and Visa.
What is the contact email for Jagz Restaurant?
You can contact Jagz Restaurant via email at odessalp@yahoo.com.
What nearby coffee shops can I visit before dining at Jagz Restaurant?
Cowgirl Coffee is a nearby coffee shop and cafe where you can enjoy coffee or smoothies before dining at Jagz Restaurant.
Are there any entertainment venues near Jagz Restaurant?
Fritz Corn Maze, an arts and entertainment venue, is located near Jagz Restaurant and could be a fun place to visit before or after your meal.
Where can I find veterinary services near Jagz Restaurant?
There are several veterinary services near Jagz Restaurant including Central Valley Animal Hospital, Flathead Pet Emergency, and LaSalle Equine Clinic.
Is there a nearby restaurant offering different cuisine near Jagz Restaurant?
Don Giacobbe Pizzeria, a pizza restaurant, is located nearby and offers an alternative dining option near Jagz Restaurant.