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Arby's

3.6
(1010 reviews)

About

Fast Food RestaurantSandwich RestaurantAmerican RestaurantDeliTake Out RestaurantGrocery Delivery Service
Arby's is a leading global quick-service restaurant company operating and franchising over 3,400 restaurants worldwide. Arby's was the first nationally franchised, coast-to-coast sandwich chain and has been serving fresh, craveable meals since it opened its doors in 1964. The Arby's brand strives to inspire smiles through delicious experiences. We are on a never-ending quest for the perfect sandwich, starting with the Classic Roast Beef and French Dip to the deli-style Market Fresh line of sandwiches and salads.

Location

Arby's
1210 Us Highway 2 W, Kalispell, MT
59901, United States

Hours

Reviews

3.6
1,010 reviews
5 stars
369
4 stars
251
3 stars
181
2 stars
69
1 star
140

What are people saying?

AI-generated from recent customer reviews

Service Issues

Many customers reported poor service, including rude staff, incorrect orders, and long wait times.

Food Quality

While some customers enjoyed the food, there were numerous complaints about cold, poorly prepared, or incorrect items.

Staff Behavior

Several reviews highlighted unprofessional behavior from staff, including rudeness and lack of attention to cleanliness.

Positive Experiences

Despite the negative feedback, some customers praised specific staff members and enjoyed their meals, indicating that experiences can vary.
  • DD
    Dolly
    5 days ago
    4.0
    Felt rushed and kinda awkward when change was handed back.
  • KW
    Katrina Woods
    Feb 21, 2026
    1.0
    I went in yesterday to get lunch, and the service was slow, the employees were curt and rude, and the food was supbar. On top of all of that, one of the employees was yelled at and forced to leave by who I assume was the manager. I don't know what was said but I doubt it deserved the kind of treatment that was given, it was unprofessional and I'll never be coming back to this location. Shame on them for treating people this way.
  • LB
    Levi Bessette
    Dec 22, 2025
    5.0
    Great staff... especially with how skeleton accrue they make them work
  • MH
    MORAAD HASSEN
    Nov 16, 2025
    5.0
    Igor was nice and professionall in serving. Thanks for the branch
  • DJ
    Donna Jones
    Nov 11, 2025
    1.0
    Bought 2 gobblers turkey sandwich. No onion on it like stated. It was smashed flat. Doesn't even come to what the advertisement was. Also saw on website gravy included. I eaten here many times but this was the worst sandwich ever

Brand Certified Facts from Arby's

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Certified March 01, 2026Yext Knowledge Graph
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