Business Details
About
Fast Food RestaurantBreakfast Restaurant
Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.
Details
- Dine-inAvailable
- DeliveryAvailable
- TakeoutAvailable
- Curbside pickupNot available
Location
Hours
Reviews
3.8
1,295 reviews
5 stars
491
4 stars
362
3 stars
231
2 stars
82
1 star
129
What are people saying?
AI-generated from recent customer reviews
Service Issues
Customers frequently reported long wait times and poor service, especially during busy hours.
Order Accuracy
Many reviews mentioned incorrect orders, missing items, and issues with food preparation.
Food Quality
Feedback on food quality was mixed, with some praising specific items like chili and Frostys, while others complained about cold or poorly prepared food.
Staff Attitude
While some customers noted friendly and helpful staff, others experienced rudeness and a lack of communication.
Drive-Thru Experience
The drive-thru service was often criticized for being slow and disorganized, with several customers expressing frustration over their experiences.
- MBMark BancaleNov 9, 20253.0Typical fast food experience. Inside line moved quickly..
- A7Austin 7Nov 6, 20251.0Ordered 2 baconators and recieved single burgers with 2 strips of bacon each, and asked for 2 new ones and they gave 2 plain single burgers with no bacon
- MMMorgan MonizOct 23, 20253.0Went through the drive thru to pick up a mobile order. Neither of the people at the windows said a SINGLE word to us. Just handed us the receipt and bags and shut the windows. Isn’t part of the food industry good customer service? At the bare minimum tell us to have a good night ?!?
- JGJust a Helena GuyOct 15, 20251.0Went through the drive-thru today.. wanted a barbecue sauce.. Wendy's now charges $0.50 per sauce if you don't order nuggets.. so I handed them my card because I already paid for my order.. I was charged for two sauces but only given one.. I asked judy, the drive-through cashier why.. she said that Wendy's does that now to help had their inventory they'll charge an extra sauce and hoping that the customers don't notice.. she also said if you noticed your drinks are over filled with ice to save on Pop.. and they try to avoid giving you your receipt so there's less customers doing the surveys to save money on their next order.. so basically you have to order your drink with little ice, make sure you ask for your receipt, and if you order sauce make sure you're getting what you paid for. And this again is coming directly from Judy the drive-thru cashier at Wendy's
- GDGeoffrey DeuelOct 14, 20251.0Wendy's has always been my favorite fast food chain, but moving here to Helena, and seeing the quality like this is kind of bad. If I were in management, I would have already had corporate come. And fluff, this place up with new team members and actually make the food worth the experience.
Frequently Asked Questions About Wendy's
Is Helena 5 Wendy's still open?
Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.
Is Wendy’s delivery available near me?
To find out if delivery is available near you, go to our app or <a href="https://order.wendys.com/">order.wendys.com.</a> and enter your delivery address into the “Get It Delivered” Search Delivery Address field.
Is Wendy’s hiring in Helena, MT?
To check if this Wendy’s location is currently hiring, visit our <a href="https://wendys-careers.com/job-search/">Careers page</a>, enter Helena, MT into the appropriate form fields and submit your search. If any jobs are currently available at this location or one nearby, they should appear within the results list.
If there are no open positions at your preferred restaurant at the time of your search, we recommend checking back often.
How do I contact Wendy’s with questions or feedback about this location?
Feedback about your experience with this Wendy’s location may be provided to our Customer Care team. To reach out through Live Chat or to leave a message, please visit our <a href="https://www.wendys.com/contact-us">Contact page</a>; use 888-624-8140 to call.
You may also provide feedback by filling out a <a href="https://www.wendyswantstoknow.com">Wendy’s Customer Satisfaction Survey</a>. You will need to refer to your receipt for the restaurant number, date and time of visit.
If you need to reach this location directly, please call (406) 443-0040.
Where can I buy Wendy’s gift cards?
Wendy’s gift cards are available in-restaurant, through several brick & mortar and online retailers and through our own online shop. To place an individual or bulk order online, please visit our <a href="http://www.wendysgiftcards.com/#/home">gift card portal.</a>
Already have a gift card? <a href="https://find.wendys.com/gift-card">Check your balance!</a>
Where can I find menu pricing?
Pricing may vary slightly depending on your location. To see menu prices for the Wendy’s of your choice, please visit <a href="https://order.wendys.com/">order.wendys.com.</a> or the mobile app. Once you’ve selected your location, prices should appear for each menu item.
Where can I find nutrition and allergen information?
This information can be found on our <a href="https://order.wendys.com/categories?site=menu">menu website</a>, within our mobile app and in-restaurant. To access via our website or mobile app: Click through to a specific menu item and then select the blue “Nutrition & Allergens” link found underneath the description and calorie count. If you are on the Wendy’s website or the mobile app, you’ll notice that the nutrition statistics will update as you customize your order.
A nutrition information poster is also located in each Wendy’s restaurant. A crew member will be happy to assist in directing you to it.
Does Helena 5 Wendy’s serve breakfast?
Yes, this Wendy’s location in Helena, MT serves breakfast! Go to <a href="https://order.wendys.com/">order.wendys.com.</a> or the mobile app, select this location, and choose from our selection of breakfast combos, croissant, biscuit and classic sandwiches, coffee and sides.
What are the drive-thru hours at Wendy's in Helena, MT?
The drive-thru at Wendy's in Helena, MT is open daily from 6:30 AM to midnight.
Is this Wendy's location in Helena open for dine-in and delivery?
Yes, this Wendy's location offers dine-in, drive-thru, and delivery services where available.
Does Wendy's Helena serve breakfast?
Yes, Wendy's in Helena serves breakfast, including combos, sandwiches, coffee, and sides.
How can I order Wendy's food online or via an app?
You can order online at order.wendys.com or through the Wendy's mobile app available in the Apple App Store.
What payment options does Wendy's in Helena accept?
They accept American Express, Cash, Discover, MasterCard, and Visa.
Where can I find nutrition and allergen information for Wendy's menu?
Nutrition and allergen details are available on the Wendy's menu website, mobile app, and in the restaurant.
Is Wendy's in Helena currently hiring?
To check current job openings at this location, visit the Wendy's Careers page and search for Helena, MT.
What hotels are near Wendy's at 1900 Prospect Ave, Helena?
Nearby hotels include Comfort Inn, Baymont Inn & Suites Helena, and Baymont by Wyndham Helena, convenient for travelers planning to dine at Wendy's.
Are there other fast food options near Wendy's in Helena?
Nearby fast food and burger restaurants include McDonald's and Taco Treat, offering additional dining choices near Wendy's.
What attractions can I visit near Wendy's Helena?
You can visit Glacier National Park, Montana and the City of Helena, excellent spots to explore before or after enjoying a meal at Wendy's.