Taco Bell

2.7
340 reviews

About

Fast Food RestaurantTake Out RestaurantMexican RestaurantBreakfast RestaurantVegetarian Restaurant
Find your nearby Taco Bell at 1485 Vandelay Ave. in Helena. We're serving all your favorite menu items, from classic tacos and burritos, to new favorites like the Crunchwrap Supreme and Cheesy Gordita Crunch. Order ahead online or on the mobile app for pick up at the restaurant or get it delivered.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Drive-throughAvailable

Location

Taco Bell
1485 Vandelay Ave., Helena, MT
59601, United States

Hours

Reviews

2.7
340 reviews
5 stars
93
4 stars
40
3 stars
29
2 stars
24
1 star
154

What are people saying?

AI-generated from recent customer reviews

Service Quality

Customers frequently reported rude and unprofessional behavior from staff, particularly management, leading to negative experiences.

Wait Times

Many reviews highlighted excessively long wait times, both in the drive-thru and for in-store orders, often exceeding 30 minutes.

Order Accuracy

Numerous customers experienced issues with incorrect orders and missing items, contributing to dissatisfaction.

Food Quality

While some customers enjoyed the food, others noted that it was often poorly prepared, cold, or not up to standard.

Lobby Accessibility

The lobby is frequently reported as closed, forcing customers to use the drive-thru, which exacerbates wait times and service issues.
  • EK
    Erin Kjersem
    1 day ago
    3.0
    I usually avoid this store at all costs, all taco bells, not because their food us bad but because all their employees are very unfriendly and rude, it doesn't matter where your at it almost seems like a taco bell policy. The men working at the store tonight were the most pleasant employees I've dealt with at a taco bell I was very suprised
  • SC
    Sarea Clayton
    Oct 16, 2025
    5.0
    I went in to get a 5 item order and was treated with the absolute best service best quality food and fast wait time the ai voice was super nice and respectful!!!
  • JM
    Jackson McGinnis
    Oct 16, 2025
    1.0
    The AI in the Taco Bell drive-thru is absolutely terrible. I hate using it. And when I try to refuse to use it the staff literally admonishes me for not using it and then explains to me how to use it properly even though I've already tried what they told me to do. I stopped eating at Taco Bell for this reason a long time ago but I was still accepting doordash orders when I was doordashing. But their Lobby is closed so frequently that I'm forced to use the AI in their drive-thru and be criticized by staff for not wanting to use it. You have lost a customer for life and I will no longer ever pick up doordash orders at Taco Bell.
  • KH
    Katie H
    Oct 16, 2025
    5.0
    I love this location. Everytime I am there to eat i get my food within minutes and it has always been correct. 10/10 would recommend!
  • EE
    El
    Oct 9, 2025
    1.0
    I placed my ordered for mobile pickup because i was hauling cows and needed a quick stop without going through the drive through. I drove over and when i walked up the sidewalk was under construction, the door said drive thru only. I couldn’t go through it with a trailer on obviously so i tried to still enter through the side door because 1. i already paid for the order and it was ready 2. the app did not inform me the lobby was closed. So i figured i’d try to ask them and if anything they could hand me the bag outside. The manager then stormed up to me and got in my face, nearly physically pushing me out the door and yelling. I hardly had a chance to explain my situation and when i did he rolled his eyes and reluctantly got me my food. this was probably a 6’4 huge man and i am a petite woman who approached the situation politely and the only way i knew how without leaving without food i paid for. I was not a threat and he jumped straight to intimidation. there was no reason for his behavior after the STORES lack of preparation. I had no idea the store was under construction when i ordered on the app. I feel so disgusted with this experience. Even the construction workers outside, not a part of the taco bell staff, who heard it happen couldn’t believe his behavior and apologized to me.

Frequently Asked Questions About Taco Bell

Where is Taco Bell located in Helena, MT?

Taco Bell is located at 1485 Vandelay Ave., Helena, MT 59601, United States.

What are the operating hours for Taco Bell's drive-through in Helena?

The drive-through at Taco Bell in Helena is open daily from 8:00 AM to 3:00 AM.