Papa Johns Pizza

3.5
258 reviews
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Business Details

1302 Prospect, Helena, MT
59601, United States
(406) 442-7272
https://locations.papajohns.com/united-states/mt/59601/helena/1302-prospect?utm_source=gmb&utm_medium=organic
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About

Pizza Restaurant
At Papa Johns Pizza in Helena, MT, it’s our goal to always bring you Better Ingredients. Better Pizza. Whether it's our signature sauce, toppings, or fresh, original dough, we invest in our ingredients to ensure you have the best Helena pizza for any occasion. Call us for pizza delivery in Helena or stop by 1302 Prospect for carryout to order the best pizza in Helena, along with breadsticks, wings, and more!

Details

  • DeliveryAvailable

Location

Papa Johns Pizza
1302 Prospect, Helena, MT
59601, United States

Hours

Reviews

3.5
258 reviews
5 stars
106
4 stars
48
3 stars
24
2 stars
17
1 star
63

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the friendly and helpful staff, particularly highlighting the new manager Alex for her excellent service.

Food Quality

While some customers enjoyed the food, others reported issues with incorrect orders, missing ingredients, and poor quality, including burnt pizzas and hair in food.

Order Accuracy

Several reviews mentioned problems with order accuracy, including receiving the wrong items or incomplete orders.

Delivery Issues

Customers experienced delays and issues with delivery, including wrong orders being sent and long wait times.

Cleanliness

The establishment was generally noted as clean, contributing positively to the dining experience.
  • RG
    Roman Glenn
    Nov 2, 2025
    1.0
    Gave us the completely wrong order then refused to answer their phone for over an hour on hold... I know they aren't this busy in Helena. Will never order from here again!
  • MA
    Mark A
    Oct 25, 2025
    5.0
    I went in to the helena papa johns after ordering online. I made the mistake of ordering in kalispell. The staff quickly made my order and called the other store cancelling my order there. Great customer service! Friendly helpful people! THANK YOU PAPA JOHNS.
  • LH
    Lexi Hayes
    Oct 14, 2025
    4.0
    I ordered 8 wings and only got 6, but I don't mind so much because the worker was nice, and the food was good
  • MM
    Meghan Mc
    Oct 11, 2025
    5.0
    Holy cow was this pizza delicious today!! Best I've had in a looking time! Also the garlic bread sticks were super soft and great. The best part tho was the cinnamon bite desserts!! Those things are freaking fire!! 😍 😋😋😋 also the manager gal, Shanley, I believe, was super friendly and helpful! Also I ordered ALOT of food and they were super fast!!
  • CH
    Carol Hudson
    Oct 5, 2025
    3.0
    I ordered a large Garden Pizza on sale for $15.99 - a good price. The pizzas were hot out of the oven, crust and sauce were good and lots of cheese. The only thing missing was about 2/3 of the veggies. No kidding, it was more like a cheese pizza than a Garden Pizza. I know that all prices have increased, but I resent that the ingredients are decreased. I am willing to pay for a fair deal with a decent amount of ingredients. So, sorry, this is my last trip to Papa Johns in Helena.
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Frequently Asked Questions About Papa Johns Pizza

What are the delivery hours for Papa Johns Pizza in Helena, MT?

Papa Johns Pizza delivers from 10:00 AM to 11:00 PM Monday through Thursday and Sunday, and from 10:00 AM to midnight on Friday and Saturday.

Can I order carryout from Papa Johns Pizza in Helena, and what are the takeout hours?

Yes, you can order carryout. Takeout hours are from 10:00 AM to 11:00 PM Monday through Thursday and Sunday, and from 10:00 AM to midnight on Friday and Saturday.