Jimmy John's

3.9
458 reviews

About

Sandwich Restaurant

Location

Jimmy John's
1300 PROSPECT AVE, Helena, MT
59601, United States

Hours

Reviews

3.9
458 reviews
5 stars
209
4 stars
117
3 stars
48
2 stars
23
1 star
61

What are people saying?

AI-generated from recent customer reviews

Food Quality

Customers expressed disappointment with the quality and portion sizes of sandwiches, noting inconsistencies and lack of freshness.

Service Issues

Several reviews highlighted poor service experiences, including rude staff, incorrect orders, and long wait times.

Positive Experiences

Despite some negative feedback, many customers praised the friendly staff and quick service during their visits.

Delivery Problems

Numerous complaints were made regarding delivery issues, including missing items and delays.
  • HE
    Heather Eakle
    Nov 8, 2025
    1.0
    Why would they get rid of oil and vinegar for this nasty thick cream shit. Gross
  • TT
    Tyler Thronson
    Nov 5, 2025
    1.0
    Just had a delivery from an older woman, that was extremely rude and DEMANDING of a tip after the tip was already added online. Insisted that we don’t have an address visible when it’s posted three different spots curbside as were the only people on the corner lot.
  • BF
    Brianne F
    Nov 2, 2025
    5.0
    Picklewich is ELITE.
  • NN
    Nat “Nat”
    Oct 30, 2025
    4.0
    Came here to try the notorious picklewich, it was straight gas. Only qualm i had is that apparently you can't really alter it, except to take things off. I was a bit miffed, but they still put mayo on it despite not usually doing it, and just told me next time they can't. Also the music playing was a bit meh, did not appreciate the Metallica cover that lasted forever. Otherwise, super fire, would recommend.
  • MR
    morgan rohan-smith
    Oct 28, 2025
    2.0
    The most basic and disappointing sandwiches I've ever ordered.