Business Details
About
Fast Food RestaurantIce Cream ShopDairy Queen
Soft-serve ice cream & signature shakes top the menu at this classic burger & fries fast-food chain.
Details
- Drive-throughAvailable
- [Free/Paid] wi-fiNot available
- RestroomAvailable
- Welcomes familiesAvailable
Location
Hours
Reviews
4.0
725 reviews
5 stars
342
4 stars
197
3 stars
99
2 stars
26
1 star
61
What are people saying?
AI-generated from recent customer reviews
Service Quality
Customer experiences with service were mixed, with some praising friendly staff while others reported rudeness and order mistakes.
Food Consistency
Many customers expressed dissatisfaction with food quality, including incorrect orders and poorly prepared items.
Cleanliness
The restaurant was frequently noted for its cleanliness, with several customers highlighting the well-maintained environment.
Speed of Service
Service speed varied significantly, with some customers experiencing long wait times while others reported quick service.
- JCJudy Clingan6 days ago5.0Did drive through
- SSSwaffordp84Dec 17, 20255.0I placed an order 8pm on Wed. Dec 17th and I made a big user error. The manager took it upon himself to fix it, knowing it was my fault. Had a smile on his face and was happy to make my order right(even as my fault). Great way to lead a team. Thank you to him and his crew!
- TJT “Tj” JDec 8, 20255.0Best DQ Staff and service in Montana! If having to choose between the two when visting Helena, I would highly recommend going to the 1700 Prospect Ave location.
- THTrampus HoyDec 6, 20255.0This is the cleanest fastfood restaurant I have ever been in and the manager Miranda and the rest of the staff are awesome. I would recommend this dairy queen to anyone passing through or just wanting a quick treat. It was nice to see that there are still kids that take pride in their work.
- BBBlakeDec 5, 20251.0Girl working the drive thru rolled her eyes at me after I took a few seconds to pull money out of my wallet because she didn’t tell me the price at the screen. A little bit of friendliness goes a long way..
Frequently Asked Questions About Dairy Queen Grill & Chill
What type of food and treats does Dairy Queen Grill & Chill in Helena offer?
Dairy Queen Grill & Chill specializes in soft-serve ice cream, signature shakes, classic burgers, fries, Blizzard® Treats, Chicken Strip Baskets, Grillburgers®, shakes and malts, and offers ice cream cakes via DQCakes.com.
What are the operating hours of Dairy Queen Grill & Chill in Helena?
Dairy Queen Grill & Chill is open daily from 10:30 AM to 10:30 PM on Sunday through Wednesday, and from 10:30 AM to 11:00 PM on Thursday through Saturday. It is closed on Thanksgiving Day (Nov 27, 2025) and Christmas Day (Dec 25, 2025).
Does Dairy Queen Grill & Chill in Helena offer drive-thru and outdoor seating?
Yes, the location offers both drive-thru service and outdoor seating for customers.
Is Dairy Queen Grill & Chill in Helena family-friendly and accessible to people with disabilities?
Yes, it is family-friendly, welcomes children, and is wheelchair accessible.
Can I order food online or use a mobile app for deals at Dairy Queen Grill & Chill in Helena?
Yes, you can order online through their website and download the Dairy Queen app for exclusive deals and mobile ordering rewards.
What amenities are available at Dairy Queen Grill & Chill in Helena for customers?
The location provides free WiFi, restrooms, seating indoors and outdoors, and welcomes families with children.
Which nearby coffee shops can I visit before or after dining at Dairy Queen Grill & Chill in Helena?
Nearby coffee options include City Brew Coffee (kiosk) and 1889 Coffee House, perfect for grabbing a coffee along with your Dairy Queen visit.
Are there family-friendly attractions near Dairy Queen Grill & Chill in Helena?
Yes, Mount Helena Ridge park is nearby and offers a great outdoor attraction to visit before or after enjoying your meal at Dairy Queen.
What hotels are located near Dairy Queen Grill & Chill for visitors seeking accommodation?
Nearby hotels include Best Western Helena/Capitol Hotel, Jorgenson's Inn & Suites, and Ramada by Wyndham Helena, offering convenient lodging options close to Dairy Queen.
Where can I find other dining options near Dairy Queen Grill & Chill in Helena?
Nearby restaurants and eateries include Crooked Frog (burger restaurant/diner), Fiesta Mexicana (Mexican restaurant), Taco Treat (Mexican fast food), and Melaque Mexican Restaurant (Latin American cuisine).