Business Details
About
Fast Food RestaurantIce Cream Shop
Soft-serve ice cream & signature shakes top the menu at this classic burger & fries fast-food chain.
Details
- Drive-throughAvailable
- [Free/Paid] wi-fiNot available
- RestroomAvailable
- Welcomes familiesAvailable
Location
Hours
Reviews
4.0
721 reviews
5 stars
339
4 stars
197
3 stars
99
2 stars
26
1 star
60
What are people saying?
AI-generated from recent customer reviews
Food Quality
Customers reported inconsistent food quality, with some items being overcooked or missing key ingredients.
Service Issues
Numerous reviews highlighted poor service, including incorrect orders, rude staff, and long wait times.
Cleanliness
The restaurant was noted for being clean, with some customers appreciating the cleanliness of the dining area and bathrooms.
Pricing Concerns
Several customers mentioned that prices seemed high for the quality of food received.
Positive Experiences
Despite the issues, some customers praised the friendly staff and enjoyable food, particularly ice cream treats.
- TGThe Real Rynn GNov 15, 20251.0I literally just went thru the drive thru and watched the employees drop my blizzard pick it up wipe it off put a lid on it thinking I couldn't just see them do that and refused to make a new one acting shady too im very upset
- MPM. J. V. P.Oct 17, 20255.0Great food, friendly place, good ice cream. Wishing it was a bit cheaper on the oldies, like lolly pop's and ice cream cakes. But good food, Prospect. HELENA Montana.
- RHR HuntSep 21, 20255.0Wow this place is great!! The food is just good. The service is outstanding. Now that McDonalds has turned into a microwave vending machine, I am finding places that I would have not considered before are much better than I thought.
- JBjd bookerSep 7, 20251.0Service sucked could get my order right at the drive thru. Then messed up my order, asked for no ketchup on my burger because of health reasons and they still put it on there. Then they brought it back with only ketchup and forgot my fries for a second time!!! Girl friend ordered a new york cheese cake blizzard and said he could tatse peanut butter from the last one theu made luckly no alergies. But aleast they gave us cupons i guess
- BWBrieana WoodwardSep 7, 20255.0Asked for extra pb, and the amount given can only be described as vengeful. Vengeful, or the deepest understanding of the assignment known to modern Dairy Queendom. It was perfect. Ten out of Five stars, would ask for extra pb here again.
Frequently Asked Questions About Dairy Queen Grill & Chill
What type of food and treats does Dairy Queen Grill & Chill in Helena offer?
Dairy Queen Grill & Chill specializes in soft-serve ice cream, signature shakes, classic burgers, fries, Blizzard® Treats, Chicken Strip Baskets, Grillburgers®, shakes and malts, and offers ice cream cakes via DQCakes.com.
What are the operating hours of Dairy Queen Grill & Chill in Helena?
Dairy Queen Grill & Chill is open daily from 10:30 AM to 10:30 PM on Sunday through Wednesday, and from 10:30 AM to 11:00 PM on Thursday through Saturday. It is closed on Thanksgiving Day (Nov 27, 2025) and Christmas Day (Dec 25, 2025).
Does Dairy Queen Grill & Chill in Helena offer drive-thru and outdoor seating?
Yes, the location offers both drive-thru service and outdoor seating for customers.
Is Dairy Queen Grill & Chill in Helena family-friendly and accessible to people with disabilities?
Yes, it is family-friendly, welcomes children, and is wheelchair accessible.
Can I order food online or use a mobile app for deals at Dairy Queen Grill & Chill in Helena?
Yes, you can order online through their website and download the Dairy Queen app for exclusive deals and mobile ordering rewards.
What amenities are available at Dairy Queen Grill & Chill in Helena for customers?
The location provides free WiFi, restrooms, seating indoors and outdoors, and welcomes families with children.
Which nearby coffee shops can I visit before or after dining at Dairy Queen Grill & Chill in Helena?
Nearby coffee options include City Brew Coffee (kiosk) and 1889 Coffee House, perfect for grabbing a coffee along with your Dairy Queen visit.
Are there family-friendly attractions near Dairy Queen Grill & Chill in Helena?
Yes, Mount Helena Ridge park is nearby and offers a great outdoor attraction to visit before or after enjoying your meal at Dairy Queen.
What hotels are located near Dairy Queen Grill & Chill for visitors seeking accommodation?
Nearby hotels include Best Western Helena/Capitol Hotel, Jorgenson's Inn & Suites, and Ramada by Wyndham Helena, offering convenient lodging options close to Dairy Queen.
Where can I find other dining options near Dairy Queen Grill & Chill in Helena?
Nearby restaurants and eateries include Crooked Frog (burger restaurant/diner), Fiesta Mexicana (Mexican restaurant), Taco Treat (Mexican fast food), and Melaque Mexican Restaurant (Latin American cuisine).