Business Details
About
Fast Food RestaurantIce Cream ShopDairy Queen
Soft-serve ice cream & signature shakes top the menu at this classic burger & fries fast-food chain.
Details
- Drive-throughAvailable
- [Free/Paid] wi-fiNot available
- RestroomAvailable
- Welcomes familiesAvailable
Location
Hours
Reviews
3.6
519 reviews
5 stars
214
4 stars
119
3 stars
69
2 stars
24
1 star
93
What are people saying?
AI-generated from recent customer reviews
Service Quality
Numerous reviews highlighted unprofessional and rude behavior from staff, with many customers experiencing poor service and disrespectful attitudes.
Cleanliness
Multiple customers reported unsanitary conditions, including dirty tables and floors, contributing to a negative dining experience.
Food Quality
Several reviews mentioned issues with food quality, including soggy burgers, stale fries, and incorrect orders, leading to dissatisfaction.
Management Issues
Customers expressed concerns about the management's lack of responsiveness and professionalism, particularly regarding employee behavior and customer service.
Positive Experiences
Despite the negative feedback, some customers praised specific staff members for their friendly service and efficiency, indicating that there are positive experiences to be had.
- KLK5 IS LIFEDec 6, 20251.0Was the first customer of the day and this place is disgusting. Tables and floor are still filthy and covered in food from the previous night. Kid running the cash register acts almost as if you being there is a burden.
- HPHolly ParrotteNov 18, 20255.0Love the cherry dilly bars. I order a strawberry shake every day as well. :) my favorite!
- QSQuinton ScottNov 15, 20254.0The banana split was ok...nothing to brag about.
- CKconnor KippOct 13, 20251.0Just received a order from them off of Uber Eats, I’m very disappointed to say the least as i received no sauces with my order especially when i paid for extra ranch and bbq sauce
- PMPaedyn MillerOct 3, 20251.0Very unprofessional and disrespectful I workers. My grandfather ordered a sundae for after we ate our food and they brought it out with the food, and corrected the employees mistake. Not long after another employee very unprofessional looking probably late 20’s-30’s came out looked at us and pretended to clean up some tables while only picking one piece of trash up, while giving us judgemental looks, I just know the employees were talking bad. I will not be coming back. Do better. The girl who took our order was very nice, so that was a plus.
Frequently Asked Questions About Dairy Queen Grill & Chill
What type of food and treats does Dairy Queen Grill & Chill offer?
Dairy Queen Grill & Chill offers soft-serve ice cream, signature shakes, Blizzard® Treats, Grillburgers®, chicken strip baskets, and ice cream cakes.
What are the operating hours of Dairy Queen Grill & Chill?
It is open every day from 10:30 AM. Monday through Wednesday and Sunday until 10:30 PM, and Thursday through Saturday until 11:00 PM.
Where is Dairy Queen Grill & Chill located?
It is located at 2850 N Montana Ave, Helena, MT 59601-0547, USA.
Does Dairy Queen Grill & Chill offer drive-thru service?
Yes, Dairy Queen Grill & Chill has a drive-thru for customer convenience.
Is Dairy Queen Grill & Chill family-friendly and wheelchair accessible?
Yes, it is family-friendly, welcomes children, and is wheelchair accessible with available restrooms.
Can customers order online or use a mobile app for deals at Dairy Queen Grill & Chill?
Yes, customers can use the Dairy Queen app for exclusive deals and place orders online for pickup.
Does Dairy Queen Grill & Chill have outdoor seating and free WiFi?
Yes, the restaurant offers outdoor seating and free WiFi for its customers.
Which nearby places could visitors check out after dining at Dairy Queen Grill & Chill?
Visitors might enjoy shopping at Real Food Market & Deli or relax at Skin Bliss Med Spa nearby.
Are there any nearby health or medical services near Dairy Queen Grill & Chill?
Yes, nearby options include Great Northern Chiro Clinic - Amy A Pezo DC and Intuition Health medical center, which could be convenient for visitors.
What nearby places are available for pet care visitors to Dairy Queen Grill & Chill might consider?
Nearby veterinary services include Valley Veterinary Hospital of Helena and Helena Veterinary Service for pet care needs.