We love DQ food, it's just the atmosphere is worthy of a morgue and just absolutely forget about customer service.
JS
Justin Stoicovy
6 days ago
5.0
✋👂 Someone said this place was clean.. what an understatement 🙏
This place makes most other fast food places look like a dump. **Looks @ Panera** 👀
The fries are 🔥 food is 💯 prices are 🍒
TL
Tami Lamping
Apr 5, 2026
1.0
The drive-thru attendant was rude taking my order and when I paid. I ordered a burger meal and the new Mocha Chocolate blizzard. I was the only vehicle and my order was ready almost as soon as I got to the window. How could a burger and fries been cooked in a matter of minutes?? She handed me the blizzard and I asked if she would mind putting a lid on it. She rolled her eyes and handed me a lid. I took the lid, took the spoon out and tried to hand it to her asking if she would mind throwing it away. I guess that was way too much to ask as she handed me my food and closed the window. The blizzard was good until about 1/4 of the way into it. I don't know how or why, but it was more vanilla and hardly any choco-chips pr brownie chunks. The burger was flooded with mustard and of course cold! I have always gone to the DQ on Montana and have never had a horrible experience. I will pass the word about my visit and will never go to the Prosepct DQ again.
CL
Clark lindner
Apr 4, 2026
1.0
Came through drive through to order 3 items 2 slushys and a small ice cream cone before finishing ordering a very small simple order we were cut off and given a total of 5 dollars which was incorrect for the two items that we did get to order and told to go to the window when we kindly asked for the cone at the window we were met with bitchy additude and again not given a total or a receipt no offense but you know you dont have to try and get fired you can quit
LL
Lexi
Mar 29, 2026
1.0
You guys, this is getting ridiculous. I gave grace for so long because i live so close and my picky child will actually eat DQs food. I also gave grace because I always come in while the same shift of young kids is running the place. I was an employed kid once too, but I dont remember ever being this incompetent or careless. I felt bad both times I saw someone screaming at you guys but now I understand the frustration. It's exasperating! DQ is not cheap! Get your stuff together guys. Youre smart kids, youre just not applying yourselves. You can do better 💚
Frequently Asked Questions About Dairy Queen Grill & Chill
What type of food and treats does Dairy Queen Grill & Chill in Helena offer?
Dairy Queen Grill & Chill specializes in soft-serve ice cream, signature shakes, classic burgers, fries, Blizzard® Treats, Chicken Strip Baskets, Grillburgers®, shakes and malts, and offers ice cream cakes via DQCakes.com.
What are the operating hours of Dairy Queen Grill & Chill in Helena?
Dairy Queen Grill & Chill is open daily from 10:30 AM to 10:30 PM on Sunday through Wednesday, and from 10:30 AM to 11:00 PM on Thursday through Saturday. It is closed on Thanksgiving Day (Nov 27, 2025) and Christmas Day (Dec 25, 2025).
Does Dairy Queen Grill & Chill in Helena offer drive-thru and outdoor seating?
Yes, the location offers both drive-thru service and outdoor seating for customers.
Is Dairy Queen Grill & Chill in Helena family-friendly and accessible to people with disabilities?
Yes, it is family-friendly, welcomes children, and is wheelchair accessible.
Can I order food online or use a mobile app for deals at Dairy Queen Grill & Chill in Helena?
Yes, you can order online through their website and download the Dairy Queen app for exclusive deals and mobile ordering rewards.
What amenities are available at Dairy Queen Grill & Chill in Helena for customers?
The location provides free WiFi, restrooms, seating indoors and outdoors, and welcomes families with children.
Which nearby coffee shops can I visit before or after dining at Dairy Queen Grill & Chill in Helena?
Nearby coffee options include City Brew Coffee (kiosk) and 1889 Coffee House, perfect for grabbing a coffee along with your Dairy Queen visit.
Are there family-friendly attractions near Dairy Queen Grill & Chill in Helena?
Yes, Mount Helena Ridge park is nearby and offers a great outdoor attraction to visit before or after enjoying your meal at Dairy Queen.
What hotels are located near Dairy Queen Grill & Chill for visitors seeking accommodation?
Nearby hotels include Best Western Helena/Capitol Hotel, Jorgenson's Inn & Suites, and Ramada by Wyndham Helena, offering convenient lodging options close to Dairy Queen.
Where can I find other dining options near Dairy Queen Grill & Chill in Helena?
Nearby restaurants and eateries include Crooked Frog (burger restaurant/diner), Fiesta Mexicana (Mexican restaurant), Taco Treat (Mexican fast food), and Melaque Mexican Restaurant (Latin American cuisine).
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