Many customers reported long wait times, often exceeding 30 minutes, particularly in the drive-thru.
Order Accuracy
Numerous reviews highlighted issues with incorrect orders and missing items, leading to customer frustration.
Menu Limitations
Customers expressed disappointment with a limited menu and frequent unavailability of popular items.
Cleanliness
Several reviews mentioned the restaurant's cleanliness, with some describing it as dirty and poorly maintained.
Customer Service
While some customers praised friendly staff, others reported rude service and poor communication.
MA
Michelle Anderson
Jan 1, 2026
5.0
Nice and clean store! Double cheeseburger, cheese curds, and a mocha shake! Great customer service! Friendly staff!
JS
Justin Smith
Dec 21, 2025
2.0
They didn't make it plain
RE
Ryan Ensz
Sep 18, 2025
2.0
Great DQ food. Definitely not fast food like advertised. You'll sit in line for 30+ minutes in the drive thru or inside and there's not even a long line. I'd give it a 4 or 5 star if they could speed it up
TT
Trucker for Truth
Sep 2, 2025
2.0
First time since opening back up, missed a step on my favorite DQ item, the middle section of fudge and peanuts is the best part. And the fudge isn’t warm at all.
Need to retrain on this one.
KN
Kat Neylan
Dec 29, 2022
1.0
Hardin Montana is where dreams, love, and hope come to die.
Frequently Asked Questions About Dairy Queen Grill & Chill
What are the opening hours for Dairy Queen Grill & Chill in Hardin, MT?
Dairy Queen Grill & Chill is open daily from 10:30 AM to 8:30 PM, with extended hours until 9:00 PM on Fridays and Saturdays.
Does Dairy Queen Grill & Chill offer drive-thru service?
Yes, Dairy Queen Grill & Chill in Hardin has a drive-thru available for convenient ordering and pick-up.
Is Dairy Queen Grill & Chill family-friendly and suitable for children?
Yes, the restaurant welcomes families and is good for kids, providing seating and a family-friendly environment.
What are some signature menu items at Dairy Queen Grill & Chill?
Popular specialties include Blizzard® Treats, Chicken Strip Basket, Grillburgers®, soft-serve ice cream cones, and shakes & malts.
Does Dairy Queen Grill & Chill offer online ordering or a mobile app for deals?
Yes, you can order online for pickup through their website and download the Dairy Queen app for exclusive deals.
Does the Dairy Queen Grill & Chill location provide seating for customers?
Yes, seating is available inside the Dairy Queen Grill & Chill for guests who wish to dine in.
Where is Dairy Queen Grill & Chill located in Hardin, MT?
It is located at 211 14th St W, Hardin, MT 59034-1015, USA.
What nearby hotels can guests visit after dining at Dairy Queen Grill & Chill?
Nearby hotels include Super 8 by Wyndham Hardin, Homestead Inn and Suites, and Rodeway Inn, all within easy reach for overnight stays.
Are there other dining options near Dairy Queen Grill & Chill?
Yes, nearby restaurants include Taco John's for Mexican cuisine, Pizza Hut for pizza, and Subway for sandwiches.
What attractions near Dairy Queen Grill & Chill might be of interest to visitors?
Visitors can explore the Little Bighorn National Monument, a notable landmark and national park nearby, as well as enjoy entertainment at Jack Rabbit Red's and Far West Casino.