Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.
Customers reported inconsistent service, with some praising friendly staff while others experienced rudeness and long wait times.
Food Quality
Mixed reviews on food quality; some enjoyed fresh and hot meals, while others received cold or incorrect orders.
Cleanliness
Some customers noted cleanliness in the dining area, while others reported dirty tables and greasy floors.
Order Accuracy
Frequent complaints about incorrect orders and missing items, leading to customer dissatisfaction.
EH
eliese henke
Jan 3, 2026
1.0
workers were very rude! not happy with the service.
CR
Chad Reboin
Dec 29, 2025
5.0
Their employees are always so friendly.
AT
Ashley Terhune
Dec 24, 2025
1.0
I placed my order through DoorDash at 9:54pm (context). The one positive thing I will say is that the guy I spoke on the phone with, Jaden, so I could change something about my order was extremely polite, accommodating, and he came through. However, it appears that when the order popped up on the Wendys register, it was edited so that I received $35 instead of the $44 of food that I paid for. The large fry maybe had a full small size portion in it, and they were cold, oily, and stale. One of the sandwiches in a combo had also been downgraded to a smaller cheaper sandwich. This was the food we received, but I paid the original $44 (excluding DoorDash fees). I usually love Wendys. I know you guys can do better.
RT
Robert Tumlin
Dec 9, 2025
5.0
It was very surprising to see someone actually on the floor hand cleaning the individual bars on the chairs. Very clean practices. Thank you!!!
CH
Caleb Huntting
Dec 5, 2025
1.0
Went through the Drive Thru and ordered 4 egg and cheese biscuits, at the box the informed us it would be a 6 minute wait on eggs, said that was fine but then they said it would actually be a 10 minute wait on eggs, said that was fine again, got to to the window and they handed me a bag with 4 sausage biscuits because they didn’t want to make more eggs, not only that but they didn’t give me a receipt so that I could document the error, they deliberately gave me the wrong order because they didn’t want to make more eggs.
Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.
Is this Wendy's location in Great Falls currently open?
Yes, this Wendy's location is open and committed to serving customers via dine-in, drive-thru, and delivery where available.
What are the hours for the drive-thru at Wendy's in Great Falls?
The drive-thru is open Monday to Thursday and Sunday from 6:30 AM to midnight, and on Friday and Saturday from 6:30 AM to 1 AM.
Does this Wendy's serve breakfast?
Yes, this Wendy's location in Great Falls serves breakfast with options like combos, sandwiches, coffee, and sides.
How can I order Wendy's food online or via app?
You can order through the Wendy's mobile app available on the App Store or via their website at order.wendys.com for delivery or pickup.
What payment options are accepted at this Wendy's?
This Wendy's accepts American Express, Cash, Discover, Mastercard, and Visa for payments.
Where can I find the menu and nutrition information for Wendy's?
Menu and nutrition details are available at https://menu.wendys.com/ and in the Wendy's mobile app with updated allergen info and calorie counts.
How can I provide feedback or contact this Wendy's location?
You can provide feedback via Wendy's Customer Care team through their website's contact page, call 888-624-8140, or directly call this location at (406) 761-2365.
Are there other dining options near this Wendy's in Great Falls?
Yes, nearby options include Arby's for sandwiches and Yogurt City for frozen yogurt and smoothies, convenient for a quick dessert after your meal.
What nearby entertainment venues can I visit before or after dining at Wendy's?
You might enjoy visiting Fat Tuesday Casino or Riverboat Queen Casino nearby for entertainment along with dining options in Great Falls.
Are there local health and wellness services near this Wendy's?
Yes, nearby are Advanced Foot & Ankle Center PC and Hanger Clinic for orthotics and prosthetics, if you need health services while in the area.