Numerous customers reported poor service, including rude staff, incorrect orders, and lack of acknowledgment upon entering.
Food Quality
Mixed reviews on food quality; while some enjoyed the sandwiches, others complained about incorrect ingredients and freshness.
Speed of Service
Many customers praised the fast service, highlighting quick sandwich preparation and efficient order handling.
Customer Experience
Several reviews noted a lack of customer care and attention, with some customers feeling belittled or ignored.
RP
Ryan Phillips
Nov 13, 2025
3.0
Was super disappointed by the service here. I wanted two sandwiches with just lettuce, tomato, and cheese, for the kids, and the server had no idea how to make this happen. She ended up doing one veggie "little john" less the avocado and mayo, but then for some reason decided to do the second one a "slim 6"...which came out as just cheese on bread. Unfortunately, we had gotten it to go and were too far away to go back to rectify.
The also refused to put ranch on one of the sandwiches, saying they could only give me a side ranch so I could do it myself, and said they could only toast "certain sandwiches" on the menu. Which seemed contrary to what the menu indicated, but at that point I'd already spent 10 minutes trying to explain what I wanted to the server, who really didn't get it, so I didn't bother to push the issue.
Food itself was ok. The bread was fresh, lettuce not so great.
KL
Krystal Loring
Nov 11, 2025
5.0
The fastest fresh sandwiches. The unwich and picklewich are amazing! Their spicy ranch is great too.
CS
Camilla Severns
Oct 14, 2025
5.0
Nice staff, freaky fast sandwich making and great atmosphere.
NC
Nichole Van Cleave
Oct 7, 2025
1.0
I called and picked up. Asked for extra mayo on a little john. ....got a side of ham? What?. Id understand online but when the worker says hello instead of jimmy johns....I was not expecting much 😕
SS
Sandra Siemens
Sep 10, 2025
3.0
Had a veggie sandwich. Small amount of lettuce, maybe five slices of cucumber and tomatoes in a foot long. Mostly bread. Moved half ingredients to half the sandwich and threw the other half of bread away. Not worth $15.