Many customers reported long wait times for food and drinks, as well as inattentive or rude service from staff.
Food Quality
There were numerous complaints about food being cold, overcooked, or missing key components like sauces.
Positive Staff Interactions
Some reviews highlighted excellent service from specific staff members, indicating that while service can be inconsistent, there are standout employees.
Atmosphere
The restaurant is generally described as having a good atmosphere, especially for watching sports, but cleanliness issues were noted.
Mixed Experiences
While some customers enjoyed their meals and had positive experiences, many others expressed dissatisfaction, leading to a mixed overall impression.
AA
Alexia
2 days ago
2.0
Most incompetent managers! Each time I have placed a to go or delivery order, something has been messed up with my order. It is not that hard to match the ticket of the order with the right food items. Assistant manager would rather scroll through facebook while bagging up orders instead of taking the time to make sure everything is correct.
KG
Kristina Gerdes
3 days ago
1.0
We always order Togo due to 3 unruly children and every time we place a pickup order it is wrong missing items and not even the flavor wings we order, even though my husband insists we don't go back I always go back and try again.. tonight was the last time placed an order around 5:45 was told our order would be ready by 6pm it is now 6:52 and we are still waiting for our food! No acknowledgement from any staff member on the wait or how much longer. My husband has witnessed multiple people walk out the door due to not being helped. Not sure what's going on there lately but they need some serious help we will not be back to support the bussiness for a good while!
SB
SiSi Barnes
Nov 11, 2025
1.0
Please check your drinks. I think the issue may be the ice machine, but two separate people at my table had flies in their drinks; one alcoholic drink and one non alcoholic. When I informed the waitress, although she did comp the drinks, she didn’t seem very shocked about the fact that there was a bugs in them in the first place.
JB
Justin Bidal
Nov 11, 2025
5.0
I've only dined here twice so far, but both times have been pretty good. When it's really busy, it can take a decent amount of time to get your order in, but after that, the food comes out fresh and hot.
I wanted to highlight one of the bartenders, Marcus. He has a great control of the bar, always tending to guests and being friendly and interactive. During opening day football, the place was swamped, but he and one of the managers were working hard and communicating orders/working together, which was honestly refreshing to see for a restaurant. And then for Veterans day today, I still got the same warm welcome and service, which is always greatly appreciated, so thank you!
AA
Arash
Nov 9, 2025
5.0
This review is from my visit back in May 2018, but it was such a good experience that I still remember it. The bartender was excellent — friendly, attentive, and made great drinks. I especially remember the Peach Smash, which was refreshing and perfectly balanced. The wings were juicy and full of flavor, cooked just right. Honestly, it was my best experience at any Buffalo Wild Wings. Not sure if things are still the same after seven years, but back then, it definitely deserved five stars.
Frequently Asked Questions About Buffalo Wild Wings
What types of wings does Buffalo Wild Wings in Great Falls offer?
Buffalo Wild Wings in Great Falls offers award-winning Buffalo, New York-style wings with 26 different sauces and seasonings to choose from.
What are the operating hours of Buffalo Wild Wings in Great Falls?
Buffalo Wild Wings is open from 11:00 AM to 11:00 PM Monday through Thursday and Sunday, and from 11:00 AM until midnight on Friday and Saturday.
Where is Buffalo Wild Wings located in Great Falls?
Buffalo Wild Wings is located at 117 Northwest Bypass, Great Falls, MT 59404, USA.
How can I contact Buffalo Wild Wings in Great Falls for inquiries or reservations?
You can contact Buffalo Wild Wings by calling their main phone number at +1 406-551-9464.
Does Buffalo Wild Wings in Great Falls have an official website or social media?
Yes, you can visit their official website at https://www.buffalowildwings.com/locations/us/mt/great-falls/117-nw-bypass/sports-bar-1137/ and their Facebook page at https://www.facebook.com/1208393229174665.
Are there any gyms near Buffalo Wild Wings where I can work out before or after dining?
Yes, Wellness 406 Gym is nearby, offering a great place to work out before or after enjoying your meal at Buffalo Wild Wings.
What spa or wellness centers are close to Buffalo Wild Wings for relaxation?
Nearby wellness options include Wellness In The Falls LLC and Linda Michaels Salon & Day Spa, perfect for a relaxing visit before or after dining.
Where can customers find entertainment or gaming near Buffalo Wild Wings?
The Double Nickel Casino and 5 Cent Casino are close by, offering entertainment and dining options to complement your visit to Buffalo Wild Wings.
Is there a hardware or building supply store near Buffalo Wild Wings?
Yes, Sherwin-Williams and Great Falls Ace Hardware are nearby for any building or home improvement needs when visiting the area.
Are there any banks or financial services close to Buffalo Wild Wings in Great Falls?
There are multiple banks nearby including U.S. Bank, U.S. Bank ATM, West Bank Landing, and US Bank for convenient financial services during your visit.