It's an Arby's in Great Falls, Montana. Competent, quick employees just doing their jobs.
TBH, I haven't been impressed with Arby's as I was around 20 years ago. Back then, you could choke to death due to the mountainous heaps of roast beef in their sandwiches. The quality and serving size has gone steadily down. But that's all Arby's from my experience.
I stopped in to have a quick lunch, my meal consisting of a fountain drink - can't recall what, and the fish sandwich. The fish was decently sized, but ferreal - I didn't request nor need the ridiculous amount of lettuce on my fish sandwich. The fish fillet looked like the Charlie hiding from our boys back in 'Nam.
I don't think this location let me down in any way, shape or form - it's fast food. I'm not expecting Julia Child, Anthony Bourdain, or even Rachel Ray. The restaurant was clean - same goes for the men's restroom. The Fountain drink selection was well carbonated, not dilute, the ice was nice and crunchy.
Will I eat at this Arby's again. Yes, I definitely will.
We checked to see if they were open and it said open till 1am…this was around 11:30 non Friday night and we were greeted with “are you DoorDash” and we said no and then whom the lady was taking order goes “what do you want?” In a pretty poor tone. We were kinda appalled and just left.
Very rude and very unprofessional.
AD
Angelique Dodge
Dec 21, 2025
Ordered take out, found a hair in my fries, being as we were in the vehicle i thought there's a fair chance its mine. But the one in the sandwich most definitely was not. Called and spoke to a manager. No apology, no we will address that. Just whats a name and number for a free meal. I dont want a free meal for a repeat experience. Absolutely disgusting
BZ
Billy Zimmerman
Nov 18, 2025
I’ll take some blame for getting a chicken sandwich from a place that does not specialize in that. The sandwich was terribly sad, now I remember why it’s been 10+ years since I have eaten Arby’s, fries were not hot. Shake was great! Lady working the window was giving lots of positive support to her co workers which was nice. But like little Cesar’s I’ll never eat at that chain again.
JA
Jenna Acord
Nov 15, 2025
The original girl we got at the counter was really great! She was kind and friendly she appeared to be somewhat new although the manager was being rude to the staff, she would put off working on other orders and move to a different one, I was getting my 2 kids sat down and she yelled my name to come and get my food twice, same thing happened when we were in the middle of moving tables. She yelled my mom’s name repeatedly until my mom came and got her food. My mom ordered a beef and cheddar sandwich with the cheddar on the side and she made sure we only got half the cheddar that was supposed to go on the sandwiches. Put me off from going back to this store