Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Many customers reported slow service, long wait times, and incorrect orders, leading to frustration.
Food Quality
Feedback on food quality was mixed; some enjoyed their meals while others received cold or poorly prepared items.
Cleanliness
Several reviews highlighted cleanliness issues, with dirty tables and unsanitary conditions reported.
Staff Attitude
Customer service experiences varied, with some praising friendly staff while others noted rudeness and lack of professionalism.
Management Concerns
Multiple reviews pointed to poor management and organization, contributing to operational chaos and customer dissatisfaction.
MK
Misti Krebs
Nov 11, 2025
1.0
Horrendous.
DD
Dawnelle Demers
Nov 7, 2025
1.0
Sat at the drive thru waiting for about 5 minutes because the staff was talking to the vehicle in front of us. We left and went elsewhere
FF
Frank
Oct 28, 2025
5.0
I’d like to start by saying, I don’t know about all the negative reviews, but I’ve been going to this location for 6 months and the food has always tasted good. I’m from Houston, Tx and it tastes better out here! All my food was warm and delicious! Just went there again today and I have to say, it’s nice when they refer to you by your name! Keep up the good job to the whole crew!
KM
Kayla Miller
Oct 3, 2025
3.0
Fries were cold but chicken was ok
MB
Michaela B
Sep 12, 2025
2.0
Service was slow. Customer service was not good. The person who took my order was in a bad mood and she was the one who trains employees. They forgot our dipping sauces and my sandwich was lukewarm, limited sodas variety (no Coke Zero).