Business Details
About
Fast Food RestaurantIce Cream Shop
Soft-serve ice cream & signature shakes top the menu at this classic burger & fries fast-food chain.
Details
- Drive-throughAvailable
- [Free/Paid] wi-fiNot available
- RestroomAvailable
- Welcomes familiesAvailable
Location
Hours
Reviews
3.8
459 reviews
5 stars
190
4 stars
121
3 stars
65
2 stars
25
1 star
58
What are people saying?
AI-generated from recent customer reviews
Service Quality
Customers frequently reported poor service, including rude staff and long wait times, particularly in the drive-thru.
Order Accuracy
Many reviews highlighted issues with incorrect orders and missing items, leading to customer dissatisfaction.
Food Quality
There were numerous complaints about the food being cold, poorly prepared, or not meeting expectations, with some customers expressing disappointment in the overall quality.
Positive Experiences
Despite the negative feedback, some customers praised the friendly staff and enjoyed specific menu items like blizzards and burgers.
Operational Issues
Customers noted problems with the restaurant's hours and availability, including early closures and limited service options.
- KHKandice HensonOct 28, 20254.0Food is alright. The young kids that work here are sweet and respectful.
- MWMatthew WaltonOct 5, 20254.0Food was hot and fresh and staff were friendly and attentive. Good experience for a chain in a smaller town.
- LCLisa ChubaSep 13, 20251.0They don’t have vanilla. I wanted chocolate. I mentioned that not having chocolate is half their inventory when the rude worker condescendingly told that most DQ’s don’t have chocolate and only have vanilla. Will not be coming back. Took him 7 minutes to acknowledge we were there at the counter too.
- MDMike DorseySep 4, 20251.0Holy Guacamole...I'm really tolerant. $4- for Ice Milk! I literally had 2 pieces o Snickers the size of a pea. DO BETTER!!
- TLTerra LuceAug 18, 20251.0Went through the drive through about 6:45 ordered flame thrower meal large, side of cheese curds and a buffalo chicken basket. But we didn’t get our chicken basket or the flame thrower instead they gave us a strange burger with onion rings on it and a cheeseburger I hope you guys do better next time cuz I get food from you often and this is by far the least satisfied time I’ve been.
Frequently Asked Questions About Dairy Queen Grill & Chill
What type of food and treats does Dairy Queen Grill & Chill offer?
Dairy Queen Grill & Chill offers soft-serve ice cream, signature shakes, Blizzard® Treats, Grillburgers®, and chicken strip baskets.
What are the regular operating hours of Dairy Queen Grill & Chill in Columbia Falls?
The restaurant is open every day from 11:00 AM to 7:00 PM.
Is Dairy Queen Grill & Chill open on major holidays?
Dairy Queen Grill & Chill is closed on Thanksgiving Day (Nov 27, 2025), Christmas Eve (Dec 24, 2025), and Christmas Day (Dec 25, 2025).
Does Dairy Queen Grill & Chill offer services suitable for families with young children?
Yes, the location provides booster seats, high chairs, is family-friendly and good for kids.
Is there outdoor seating and free WiFi available at this Dairy Queen?
Yes, outdoor seating and free WiFi are available at Dairy Queen Grill & Chill.
Can I use a drive-thru service at the Columbia Falls Dairy Queen Grill & Chill?
Yes, this Dairy Queen location has a drive-thru service.
How can I place an order online for pickup at Dairy Queen Grill & Chill?
You can order online for pickup through their website at https://www.dairyqueen.com/en-us/order/pickup/n/18243/.
What are some nearby food options around Dairy Queen Grill & Chill in Columbia Falls?
Nearby food options include Sundrop Health Foods (grocery store), Wing Street (American restaurant), Pizza Hut (pizza restaurant), Ghostland Grind Espresso (coffee shop), and Toastie (cafe and sandwich shop).
If I'm visiting Dairy Queen, what places nearby can I check out for coffee or casual dining?
You can visit Ghostland Grind Espresso, Romaji Espresso, Ghostland Kitchen, or Toastie nearby for coffee and casual dining experiences.
Are there any convenient services near Dairy Queen Grill & Chill for vehicle or gas needs?
Yes, nearby you can find NAPA Auto Parts for automotive accessories, Falls Coin Wash & Laundromat, Town Pump gas station, Exxon gas stations, and Exxon & Mobil Stations with convenience stores.