Jimmy John's

3.4
238 reviews

About

Sandwich Restaurant

Location

Jimmy John's
563 S Arizona Ave, Butte, MT
59701, United States

Hours

Reviews

3.4
238 reviews
5 stars
105
4 stars
28
3 stars
20
2 stars
20
1 star
65

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many reviews highlighted poor customer service, with instances of rudeness and unprofessional behavior from staff.

Food Quality

While some customers enjoyed the sandwiches, there were numerous complaints about incorrect orders and food quality, including stale bread and insufficient ingredients.

Delivery Issues

Delivery times were frequently criticized, with reports of long waits and incorrect orders, leading to frustration among customers.

Pricing Concerns

Several customers felt that the prices were too high for the quality and quantity of food received.

Staff Friendliness

Despite negative experiences, some reviews noted friendly and helpful staff, indicating inconsistency in service quality.
  • HL
    Hayley Lewis
    5 days ago
    2.0
    Bread for all the subs (7) was hard
  • EW
    Ellie Webb
    Nov 30, 2025
    5.0
    Jace and all the other staff were really cool and helpful when my car got stuck. 10/10 reeeeeally appreciate that.
  • AM
    Amy muccie
    Nov 26, 2025
    1.0
    Can't take a correct order to save a life.
  • NH
    Nicole Hutchinson
    Oct 25, 2025
    5.0
    They have really good sandwiches. I just wish you didn't have to pay extra for cheese. Most sandwiches are made with cheese. But that's just me. The service is always really good. I also like that you can buy bread from them and it's priced reasonably.
  • TP
    Travis Paige
    Oct 10, 2025
    1.0
    The food is always great, however, this is the second time I've gone in and ordered a giant hunters club and they make me something smaller. The first time, the kid owned up and made it to to me. This time, the girl tried charging me almost the full price of what I already paid and I wound up leaving with half of what I ordered. Horrible service most likely due to kids not playing attention to customers or their orders.