Many customers reported issues with incorrect orders and missing items.
Service Quality
Service was inconsistent, with some customers praising friendly staff while others experienced rudeness and long wait times.
Food Quality
The ice cream and certain food items received positive feedback, but there were complaints about cold food and poor preparation.
Atmosphere
The atmosphere was noted as unprofessional at times, with reports of loud music and inappropriate behavior from staff.
Staffing Issues
Customers frequently mentioned short staffing leading to delays and poor service.
CP
CJ Patritti
3 days ago
1.0
Found plastic wrap in by cheese burger.
JA
Jula Anderson
Sep 11, 2025
5.0
We use the drive in. We only go for blizzards. They are good and staff at the window was nice.
CP
CJ Patritti
Sep 3, 2025
1.0
Disgusting
EO
Ellwood O'Dell
Aug 29, 2025
2.0
It is incredibly impressive how this store has NEVER gotten my order right. Despite me repeating my order and having the staff repeat my order. It's like there is half a brain cell for this store and it's been on vacation constantly.
DW
Devon Winhofer
Aug 10, 2025
5.0
Amazing staff always take care of you and the ice cream is always fantastic
Frequently Asked Questions About Dairy Queen Grill & Chill
What type of food does Dairy Queen Grill & Chill offer?
Dairy Queen Grill & Chill specializes in soft-serve ice cream, signature shakes, and classic fast-food items like burgers and fries.
Where is Dairy Queen Grill & Chill located?
It is located at 2227 Harrison Ave, Butte, MT 59701-6048, United States.
What are the operating hours of Dairy Queen Grill & Chill?
The restaurant is open daily from 11:00 AM to 9:00 PM.
Does Dairy Queen Grill & Chill offer a drive-thru service?
Yes, Dairy Queen Grill & Chill features a drive-thru for convenient ordering.
Is Dairy Queen Grill & Chill family-friendly?
Yes, the location welcomes families and provides amenities like booster seats, high chairs, and outdoor seating.
Can I place a mobile order or use an app for deals at Dairy Queen Grill & Chill?
Yes, you can place mobile orders and access exclusive deals by downloading the Dairy Queen app.
Does Dairy Queen Grill & Chill have free WiFi and restroom facilities?
Yes, they offer free WiFi and have restroom facilities available for customers.
How can I get to Dairy Queen Grill & Chill if I plan to visit nearby Starbucks?
Since Starbucks is close by, you can visit Dairy Queen Grill & Chill at 2227 Harrison Ave after grabbing coffee there. Both are conveniently located so you can easily walk or drive between them.
What nearby attractions can I visit around Dairy Queen Grill & Chill?
You can enjoy visiting Gold Rush Casino or relax at Nightingale Nursing-Caregiving nearby before or after your meal at Dairy Queen.
Are there other dining options near Dairy Queen Grill & Chill in Butte?
Yes, nearby dining options include El Taco, an authentic Mexican restaurant, and Royse’s Hamburgers for classic American burgers, both within easy reach.