Customers generally enjoyed the food, particularly the Blizzards and burgers, but there were multiple complaints about incorrect orders and food being served cold.
Service Issues
Many reviews highlighted poor service, including long wait times, incorrect orders, and unprofessional behavior from staff.
Staff Friendliness
While some customers praised individual staff members for their friendliness and helpfulness, others reported rude interactions and a lack of teamwork among employees.
Cleanliness and Atmosphere
Several customers noted cleanliness issues and an unprofessional atmosphere, including inappropriate language from staff.
CS
cmBruce Schuelke
Nov 27, 2025
5.0
Good food. Blizzards are a must. I have to go again.
CP
CJ Patritti
Nov 21, 2025
1.0
Found plastic wrap in by cheese burger.
JA
Jula Anderson
Sep 11, 2025
5.0
We use the drive in. We only go for blizzards. They are good and staff at the window was nice.
CP
CJ Patritti
Sep 3, 2025
1.0
Disgusting
EO
Ellwood O'Dell
Aug 29, 2025
2.0
It is incredibly impressive how this store has NEVER gotten my order right. Despite me repeating my order and having the staff repeat my order. It's like there is half a brain cell for this store and it's been on vacation constantly.
Frequently Asked Questions About Dairy Queen Grill & Chill
What type of food does Dairy Queen Grill & Chill offer?
Dairy Queen Grill & Chill specializes in soft-serve ice cream, signature shakes, and classic fast-food items like burgers and fries.
Where is Dairy Queen Grill & Chill located?
It is located at 2227 Harrison Ave, Butte, MT 59701-6048, United States.
What are the operating hours of Dairy Queen Grill & Chill?
The restaurant is open daily from 11:00 AM to 9:00 PM.
Does Dairy Queen Grill & Chill offer a drive-thru service?
Yes, Dairy Queen Grill & Chill features a drive-thru for convenient ordering.
Is Dairy Queen Grill & Chill family-friendly?
Yes, the location welcomes families and provides amenities like booster seats, high chairs, and outdoor seating.
Can I place a mobile order or use an app for deals at Dairy Queen Grill & Chill?
Yes, you can place mobile orders and access exclusive deals by downloading the Dairy Queen app.
Does Dairy Queen Grill & Chill have free WiFi and restroom facilities?
Yes, they offer free WiFi and have restroom facilities available for customers.
How can I get to Dairy Queen Grill & Chill if I plan to visit nearby Starbucks?
Since Starbucks is close by, you can visit Dairy Queen Grill & Chill at 2227 Harrison Ave after grabbing coffee there. Both are conveniently located so you can easily walk or drive between them.
What nearby attractions can I visit around Dairy Queen Grill & Chill?
You can enjoy visiting Gold Rush Casino or relax at Nightingale Nursing-Caregiving nearby before or after your meal at Dairy Queen.
Are there other dining options near Dairy Queen Grill & Chill in Butte?
Yes, nearby dining options include El Taco, an authentic Mexican restaurant, and Royse’s Hamburgers for classic American burgers, both within easy reach.