Customer experiences with service varied widely, with some praising friendly staff while others reported rudeness and disorganization.
Food Quality
Food quality received mixed reviews; some customers enjoyed the ice cream and chicken strips, while others complained about cold or poorly prepared items.
Order Accuracy
Many customers reported issues with incorrect orders and inadequate portion sizes, leading to dissatisfaction.
Cleanliness
The restaurant was noted for being clean by several customers, although some mentioned unprofessional behavior from staff.
Value for Money
Several reviews indicated that customers felt the prices were high relative to the quality and quantity of food received.
JS
Jeremiah Strand
Oct 25, 2025
5.0
Good
BF
Brian Fero
Aug 30, 2025
5.0
Beautiful Busterbar on a hot day. $3.50. Still nice to know that DQ still has some deals on old time products.
SD
Susan Dumais
Jul 28, 2025
4.0
We went to the drive thru. We distinctly ordered 2 small chocolate Heath Blizzards. The order taker asked, "what size?" We responded "small". Then he gave us a price that indicated he was charging us for one blizzard. We said we wanted 2. When we got to the window he asked us if we wanted lids, we said "no thank you". So, we received our lidded vanilla Heath Blizzards and went on our merry way.
WH
William Howells
Oct 26, 2018
4.0
Good food a bit run down
RL
Robert Larson
Jan 15, 2018
3.0
Extremely long wait in the drive thru even though I was the only one in line. Food was okay. Not the best.
Frequently Asked Questions About Dairy Queen Grill & Chill
What are the operating hours of Dairy Queen at 64 W Mercury St in Butte, MT?
Dairy Queen is open daily from 11:00 AM to 8:00 PM.
What types of food and treats does Dairy Queen offer?
Dairy Queen specializes in soft-serve ice cream, Blizzard® Treats, Grillburgers®, chicken strip baskets, shakes, malts, and ice cream cakes.
Does Dairy Queen have drive-thru and outdoor seating available?
Yes, Dairy Queen offers both drive-thru service and outdoor seating for customers.
Is Dairy Queen family-friendly and accessible to people with disabilities?
Yes, Dairy Queen is family-friendly, welcomes children, offers booster and high chairs, wheelchair accessibility, and has restrooms available.
Are mobile ordering and exclusive deals available at Dairy Queen?
Yes, customers can use the Dairy Queen app for mobile ordering and to access exclusive deals.
How can I contact Dairy Queen or place an order online?
You can call Dairy Queen at +1 406-782-5781 or place an order online at their official website order page.
What nearby dining options are available close to Dairy Queen?
Nearby dining options include La Sirena Drive Through Mexican Food, offering Tex-Mex cuisine, and Mining City Mud Coffee, a cafe and coffee shop.
Are there any nearby medical services close to Dairy Queen?
Yes, there are several nearby medical facilities such as Big Sky Foot and Ankle Institute, Big Sky Diagnostic Imaging, and Westside Midwifery & Women's Health clinic.
What healthcare specialties are available near Dairy Queen in Butte?
Nearby specialties include podiatry, radiology, counseling and mental health, pediatrics, orthopedics, emergency medicine, cardiology, urology, anesthesiology, and ophthalmology.
What nearby places of interest are close enough that customers might visit before or after Dairy Queen?
Customers can visit nearby places such as First Presbyterian Church for community events and Buffalo James Photography for professional photography and wedding planning services.