Taco Bell

3.6
835 reviews

About

Fast Food RestaurantTake Out RestaurantMexican RestaurantBreakfast RestaurantVegetarian Restaurant
Find your nearby Taco Bell at 2817 West Main Street in Bozeman. We're serving all your favorite menu items, from classic tacos and burritos, to new favorites like the Crunchwrap Supreme and Cheesy Gordita Crunch. Order ahead online or on the mobile app for pick up at the restaurant or get it delivered.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • DebitAvailable

Location

Taco Bell
2817 West Main Street, Bozeman, MT
59718, United States

Hours

Reviews

3.6
835 reviews
5 stars
340
4 stars
180
3 stars
120
2 stars
55
1 star
140

What are people saying?

AI-generated from recent customer reviews

Customer Service

Numerous reviews highlighted poor customer service, including long wait times, unacknowledged customers, and rude staff interactions.

Order Accuracy

A significant number of customers reported issues with incorrect orders, including missing items and wrong substitutions.

Cleanliness

Several reviews mentioned unsanitary conditions in the restaurant, including dirty floors and overflowing trash cans.

Food Quality

Customers expressed dissatisfaction with food quality, citing stale items, incorrect preparation, and overall poor taste.

Staff Attitude

While some reviews praised friendly staff, many noted a lack of professionalism and engagement from employees.
  • JC
    Julie Cristiani
    Nov 12, 2025
    1.0
    Rude and incompetent service on 11/12/25. Small tatted female employee threw my food and my refund at me when i let them know they gave me the wrong items. Told me that I screwed up the rest of the orders in the drivethru. Very disrespectful and unnecessary.
  • RR
    rayne
    Nov 9, 2025
    1.0
    Are you serious? this is my favorite thing yall have and you give me a burnt taco? couldn't have taken a minute or two to make another? because that's not how the taco bell training shows you how to make a cantina chicken taco. not only does this location give absolutely terrible service, the food is equally as poor quality. Train your employees correctly. This is ridiculous. To the manager, your food is the heart of your corporation; if an item is made incorrectly remake it that's common sense. Y'all continue to slack at this location. I hope to never have this issue again, have a blessed evening.
  • AM
    Aiden Metoyer
    Nov 5, 2025
    1.0
    I normally never leave reviews but I’m petty and don’t like being accused of lying. The past three times I’ve ordered the grilled cheese burrito, I’ve asked for no sour cream but each time it was still there. This last time I caught it before I left and asked for them to remake it. They barely slapped the new one together and as I was driving away I heard someone accuse me of lying, so I decided to post picture evidence here and call them out. How hard is it to NOT put something on a burrito? Get it together.
  • MW
    Mitch Wilson
    Nov 3, 2025
    1.0
    TERRIBLE SERVICE 11/2/25. I ordered in the drive-thru a Doritos Locos Tacos meal in "regular" because I hate sour cream. Order came out as "supreme" / loaded with sour cream. I walked into the store and explained the issue. They made up a new order. I took it to my truck and drove off before checking it. Second order was wrong AGAIN and was supreme / had sour cream. I didn't have time to go back for a third time so I wasted money and had no lunch.
  • JB
    Jess Is Blessed
    Oct 27, 2025
    2.0
    I haven't visited this location since they remodeled. It used to be nice inside, now, to be honest, it's a dump. I waited at the counter for close to 10 minutes with 3 hungry children, while EVERY employee wandered around, walked past me, and ignored me. I waited patiently, just standing there, until finally an employee came and stood in front of me. I asked if I could place an order at the counter, to which he told me I could... "order at the kiosk, or I can take your order. Or you can just order at the kiosk and I can take your money... or you can order at the kiosk." He seemed like he absolutely did NOT want to take my order. So, we can't order at the counter anymore? I work in customer service and I often work a huge casino and liquor store by myself. I never let anyone stand at the counter for ANY amount of time without acknowledging them and if I can't help them right that second, I let them know I'll be right with them. And then I hurry to help the customer I was already helping, to assist the one who is waiting. To let anyone stand at a counter for more than a minute without even acknowledging them is HORRIBLE customer service. If a single one of those employees had said, "Hi, someone will be right with you!" I wouldn't have had a problem and still rated them a 5 for customer service. The food was OK. It's fast food. Horrible customer service.

Frequently Asked Questions About Taco Bell

What are the Taco Bell's regular business hours?

Taco Bell is open daily from 7:00 AM to 3:00 AM, except on Fridays and Saturdays when it stays open until 4:00 AM.

Does Taco Bell offer drive-through service and what are the hours?

Yes, the Taco Bell drive-through is open daily from 7:00 AM to 3:00 AM, with extended hours until 4:00 AM on Fridays and Saturdays.