Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Customer experiences with service quality are mixed, with some praising staff for friendliness and efficiency, while others report rude behavior and poor management.
Order Accuracy
Many customers express frustration with incorrect orders, missing items, and overall order mishandling.
Food Quality
Feedback on food quality varies, with some customers enjoying fresh and hot meals, while others report cold, undercooked, or unsanitary food.
Pricing Concerns
Several reviews mention high prices and a perception that McDonald's has become overpriced compared to alternatives.
Cleanliness Issues
Multiple customers noted cleanliness problems, including dirty restrooms and unsanitary food handling.
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UnsleepingKing
Nov 10, 2025
1.0
It is a miracle if this restaurant DOESN'T mess up your order some way, its almost like its a requirement at this point. Just had an order with two separate nuggets and neither came and of course I wasn't given anything to prove my order, just the bag and the food.
TH
Tyanna Hill
Nov 5, 2025
1.0
Stopped in while we were traveling and was not impressed. We ordered 2 quarter pounder meals. The burgers were cold as were the fries. Sent them back only to get lukewarm burgers and fries the second time. The cashier apologized both times, we will not be going back to this McDonalds.
AG
Aidan Ganser
Nov 5, 2025
1.0
The woman I talked “she’s supposed to be the manager” was Beyond rude after I picked up my mobile order and has missing items I asked for the meal to be remade as I had gone home and come back. not the whole order to be remade just the meal. then She closed the drive thru door in my face then called the Cops. I’m not sure what her name was but it was a horrible experience.
PS
Phillip Shepherd
Nov 2, 2025
1.0
Food was cold..even after I ask them for hot food it ame out cold a 2nd time.. and I think ICE needs to stop in this place as well. BUT VERY POOR QUALITY FOOD
NH
Nick Harbut
Oct 25, 2025
1.0
I had an early flight and saw that this McDonald’s was 24 hours. I get there around 3:30AM, and wait a few minutes in the drive thru before saying ‘hello?’ And the guy that answers back says ‘what’s up’. I asked for my order and he gives me an attitude about cleaning for no reason. I asked ‘are you serving any food at all?’ He gets rude again and says ‘we’re 24 hours but how are we supposed to serve food when we’re not clean’. I just ended up driving off without anything all the while there’s two cars at the window presumably waiting for their food. Awful service