Maple Moose at Rail//Line serves coffee, lattes, craft soda, ice cream, pastries, and more from the heart of Billings’ South Side. Originally founded by Community Leadership & Development, Inc. (CLDI), this space continues the mission of community revitalization and job creation through a redemptive approach to business. Now operated by Maple Moose Coffee, it remains a place where good coffee meets good purpose - offering connection, opportunity, and a way forward for our neighborhood, one cup at a time.
Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.
Customer Service
Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.
Cleanliness
The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.
Coupon Issues
Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.
Operational Hours
There were complaints about unclear operational hours and being turned away before closing time.